NurseGrid Manager

RATING:

4.2

(10)
Overview

About NurseGrid Manager

NurseGrid Manager is a cloud-based schedule management software designed to help nursing departments streamline operations related to the management of schedules, shifts and communication and store information in a centralized repository. Organizations can manage shift swaps and rosters via a unified portal. NurseGrid Manager provides a comprehensive view of the current shift schedule and allows managers to manage all types of employee requests, including time off requests, swap requests and transfers. It can also be used to communicate with staff members via mobile devices or email. NurseGrid Manager offers features such as automatic alerts and reminders, which allow organizations to ensure that nurse managers are notified about important events such as schedule cha...

NurseGrid Manager Pricing

Contact NurseGrid directly for detailed pricing.

Starting price: 

$349.00 per month

Free trial: 

Available

Free version: 

Available

NurseGrid Manager event manager
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NurseGrid Manager Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for NurseGrid Manager

9 Reviews

Renee

Medical Practice, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Honest Review of NurseGrid

Overall Nursegrid is easy to use both as an administrator and a user, the ease of scheduling is great, the price point is where most companies would want it to be for its intended purpose.

PROS

First of all according to the setup team my company was the most complicated one they have set up, ever. So kudos because I think it was super easy and user friendly from the start, not to mention it was not a program that our [sensitive content hidden] looked at and had sticker shock so that's a plus! The day to day operations run extremely well the monthly loading of schedules is super fast and easy the longest part is making my spreadsheets to upload but I have to make them either way so it doesn't really matter. I LOVE that nurses can keep track of their multiple licenses and when they are due as well that is like a major handy little personal reminder system!

CONS

My only 2 cons are the BIGGEST they took away the Manager App for your phone so instead of the ease of changing the schedule being right there in the app at your fingertips after hours, you now have to use your browser to log in or get on your laptop and log in which in the grand scheme of things isn't a huge amount of time but I am often in my car when this happens so having the Managers App back would be super helpful. My only other cons is weirdly some older I-phone and Androids the functionality is a little hinky I have really only had issues with about 3 employees so overall not too big of an issue those folks just have to use their computer as back up.

Reason for choosing NurseGrid Manager

It seemed to be the one that was in our price point that had all of the functions we were looking for.

Erica

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Nursegrid is easy to use

PROS

That employees can access it from anywhere.

CONS

I wish there was a function other than sick or delete to remove someone from the schedule.

Vendor Response

Hi Erica, We're so glad to hear that you're finding NurseGrid easy to use. We will definitely take your feedback on removing someone from the schedules into account as we continuously look to improve the platform. Thank you for your review! Best Regards, The HealthStream Team

Replied June 2024

Angela

Hospital & Health Care, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2024

not impressed

PROS

the concept of online scheduling was a good idea

CONS

unable to adjust schedule unless you are the manager of the schedule. this is not helpful when other employees have to take call and manage the schedule. unable to do anything if looking at the schedule on the app...you have to be logged into the site

Vendor Response

Hi Angela, Thank you for your feedback. We apologize for the inconvenience you've experienced with using NurseGrid; for functionality concerns like that, we strongly recommend reaching out to customer support at https://community.healthstream.com/customer-support. Best Regards, The HealthStream Team

Replied June 2024

Nika

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2024

HRRMC- Inpatient

I really like it. It is easy to use. Please Bring back the mobile app

PROS

Ease of loading schedules and posting open shifts.

CONS

Does not work well with androids. The texting function doesn’t work. Can’t clear the messaging inbox. Trades and give away are cumbersome. Qccidently scheduling shifts when I click on a day in the “schedule.”

Reasons for switching to NurseGrid Manager

UKG sucks. Not user friendly. So time consuming to post schedules. No friendly mobile app for end users.

Suzi

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2024

Too expensive for ASC's

PROS

Great platform that allow staff to interact with their manager.

CONS

cost is too expensive for small centers. We are not renewing ours.

shannon

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed June 2024

Nurse Grid Manager

The ease of implementation and use was simple.

PROS

I did most like the Manager app to be able to make changes on my phone

CONS

It no longer has the manager app so I have to login to desktop to make changes.

Reason for choosing NurseGrid Manager

It had the manager app initially but no longer have it available

Vinson

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Nursegrid manager

PROS

Clean look. No more paper. Accesible on mobile device.

CONS

Needs more frequent updates and improvements

Reasons for switching to NurseGrid Manager

Needed a more modern tool. Tired of paper that gets messy and lost.

TONYA

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

NurseGrid for Scheduling

PROS

I love the look and ease of the platform. It is easy to navigate and understand. I like that you have different ways of performing functions depending on where you are at in the platform.

CONS

Nothing specific about NurseGrid, I just wish our facility had integrated it with our payroll system for more ease of use when it comes to payroll.

Vendor Response

Hi Tonya, Thank you for such a positive review! It's so great to hear that you're liking the user-friendliness of NurseGrid and that you can perform all the functions you need. Best Regards, The HealthStream Team

Replied June 2024

Lisa

Hospital & Health Care, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed June 2024

Feedback Request

PROS

I like the ease of use; however, there are significant limitations and functions that were thought to be better, easier to use.

CONS

Things we like least: - self-scheduling - options to update shift types (i.e. incentive shifts) - notes section

9 Reviews