On-Time Web is a cloud-based time and attendance platform suitable for all industries. In addition to time and attendance, On-Time Web also offers leave management, overtime tracking, employee location tracking, expense tracking and integrations with QuickBooks, Microsoft Excel and various payroll systems.

Employees can enter time based on department, project, location and more. Employees also have access to a summary report that displays their hours worked. Managers can reallocate employee time or create rules to override employee clock-ins, and they can also create bulk time sheet entries for holidays or employee vacations.

The geofences feature alerts managers when employees enter or leave a certain location, and clock-ins can be restricted to employees within that zone. The reporting feature includes built-in filters that users can customize as needed, and filter configurations may be saved for future reports.

Pricing is per user per month. Phone and email support is available.

Geofence setup
Geofence setup

Geofence setup

In-out board

In-out board

Mobile time entry

Mobile time entry

Time sheet report

Time sheet report

Punch clock

Punch clock

Time approvals

Time approvals

Supported Operating System(s):

Web browser (OS agnostic)



14 Reviews of On-Time Web

Overall rating

4.5 / 5 stars

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Showing 1 - 14 of 14 reviews

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Mary from Town of Mashpee

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I reviewed a few different options, this product and company was the best for our needs and budget.

It alleviates a lot of time spent collecting, calculating and reconciling manual time sheets. It is user friendly, especially for our younger employees. It is very adaptable to more than one work site and all information can be "seen" in real time at the administrative level.

Pros

The program is great, user friendly, comprehensive and cost effective. The thing that stands out, however, is the customer service!!! Real people that take the time to help and deliver outstanding customer service.

Cons

Initially, there is a fair amount of data entry and customizing the program to our particular circumstances, we are "non-traditional". Unfortunately, we will not "optimize" everything that it has to offer!

Review Source: Capterra

Ed from Superior Van & Mobility

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Nice Timekeeping system that's easy to use!

Ease in capturing work hours for payroll.

Pros

With around 50 hourly employees, this is a perfect system for our application. It's easy to use and has many of the features found in more costly systems used by larger users. Looking up a specific person on a specific day or date range is so easy.

Cons

The only "con" I can think of is that WE don't utilize the features within the system to the fullest.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

January 2018

Thank you Ed, We appreciate you and the great review. Let's schedule some time soon to review the system and help you utilize the power of On-Time Web. as always, we are here to help.

Ahren from Double Eagle Insurance

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

simple, straight forward and easy to use

I am able to track my employee and see when they are off work or on the clock.

Pros

It is simple to use. The mobile app is used by all of my employees and it is simple and straight to the point.
I only use to track time and it does exactly what I need. I do not have a need for the other options of the software.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

January 2018

Thank you Ahren, We appreciate you and the great review. As always, if you need anything please give us a call, we are happy to help.

Marissa from Remco Machine & Fab

Ease-of-use

Value for money

Customer support

Functionality

January 2018

This software has been a GREAT addition to my company and has decreased time spent on payroll.

I am able to maintain a record of all my employees information; addresses, pay-rates, etc. However, my ultimate benefit we get from this software would be the time clock and payroll approving system. When I first started at my company in 2016, I was completely overwhelmed that they utilized paper time-cards. It took me anywhere from 3-5 to approve and edit payroll. It took me a VERY long time to choose software, however, Customware (On-Time Web) was the BEST product out there.

Pros

User friendly, Accuracy, Excellent customer service, Multiple Features, Prepped for company growth.

Cons

There are SO many features that sometimes it is impossible to train on it all. I am one person but do a job of multiple people. This really isn't a "con" because I am sure larger companies and people with more time LOVE all the features given. However, in my situation it can be a bit overwhelming.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

January 2018

Thank you Marissa for your review. It is always great to hear from customers who understand and love the product. As always, if you need anything at all, please just give us a call or send us email. We are happy to help.

Robbin from ASM Affiliates

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2016

Easy to Learn, Easy to Use, Excellent Customer Service

When our company was looking for an alternative to paper timesheets we researched many different companies. Then we discovered On-Time Web and our search was over. The program is easy to learn and easy to use. It has made gathering timesheet information easier for the payroll department and with more accuracy. Joe and Brandon have been awesome from the very beginning.

Pros

The customer service is excellent. The company really listens to us and if possible they are able to accommodate our needs and requests. They are also proactive with any errors and sometimes contact me before I realize there is even a problem.

Cons

The format is a little different then what we are used to but after a little time to become familiar with it, it is not much of a problem.

Review Source: Capterra

Tom from Haas Cabinet Co., Inc.

Ease-of-use

Customer support

December 2015

Superb and Reliable

Customware has been a trusted partner of Haas Cabinet since 2001. The On-Time product is superb and relied on daily. Our recent migration to On-Time Web was seamless! On-Time Web allows us to track our direct labor cost by work center which will provide valuable data for us to analyze for key decision making. This cloud based storage solution allows us to rest easy concerning our labor tracking. We no longer fear losing our punches due to network, pc, or electrical failure. Kudos to the group for producing a great software piece that integrates directly with our payroll software. We could not be more pleased with the level of service and the product that Cusomware provides!

Review Source: Capterra

Imran from NuView IRA Inc

Ease-of-use

Customer support

July 2015

Reliable and easy

The system is very easy to use. Its affordable and reliable.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

December 2015

Thank you for your review. We will continue to be reliable and make life easier by having a solid time & attendance solution.

Jason from Louies Fresh Markets

Ease-of-use

Customer support

July 2015

Slow when doing time approvals.... Hard for my team to use when it comes to breaks and lunches.

Need to make the time approval process easier and quicker.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

December 2015

Thank you for your review. I hope after doing a walk-through demo with our knowledgeable consultant that the software is easier to use and understand.

mark from zbi

Ease-of-use

Customer support

July 2015

some flaws but overall good product for the price

some flaws but overall good product for the price

Review Source: Capterra

Response: On-Time Web, Customware, Inc

December 2015

Thank you for your review. Feel free to contact us anytime you have an issue or question. Our support team will know a solution.

April from Great Lakes Foods

Ease-of-use

Customer support

July 2015

Wonderful product

We use on-time not only at my company but we also offer it to our retail accounting department. All of my customers that use it, love it! The support team is amazing if you ever need help with anything!

Review Source: Capterra

Response: On-Time Web, Customware, Inc

December 2015

Thank you for your review. We take pride in knowing we can help our clients with any questions or issues they may have.

Mike from Technology Solutions

Ease-of-use

Customer support

July 2015

I found the latest version is much easier to work with.

Overall experience is positive.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

December 2015

Thank you for your review. We will continue to enhance the product in a manner that makes it easier to use while not losing any functionality.

Andrea from Campbellsville Industries, Inc.

Ease-of-use

Customer support

June 2015

On Time Web is very user friendly.

I think the organization and layout are awesome. It is very user friendly. When I do occasionally have a problem, the customer service department is very quick to fix any issues.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

July 2015

Thank you for the nice comments. You have been wonderful to work with over the years.

Christy from Superior Van

Ease-of-use

Customer support

June 2015

excellent

I like this program. It is easy to use and Brandon Shifflet has given excellent customer service :0)

Review Source: Capterra

Response: On-Time Web, Customware, Inc

July 2015

Thank you for the great review! We strive to be the best in the business and our customer service will continue to help with any questions or issues.

SUSAN from BOOTZ INDUSTRIES

Ease-of-use

Customer support

August 2014

VERY EASY TO USE!

We have been on this system for almost a year. Love the software. Very easy to use. We trained our supervisors, who had never worked with any kind of time keeping software. They are loving it. A few more reports to choose from might be helpful, but overall very impressive.

Review Source: Capterra

Response: On-Time Web, Customware, Inc

August 2014

We just released v2.0 with extended reporting capabilities. Thank you for reviewing our system!


Displaying 1 - 14 of 14 reviews