Ontop

RATING:

4.1

(9)
Overview

About Ontop

Ontop is a payroll management system that is designed to streamline the process of hiring, managing, and paying international workers, all in one easy-to-use platform.

Ontop Pricing

Starting price: 

$29.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Ontop Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Ontop

9 Reviews

User Profile

Gabriel

Verified reviewer

Human Resources, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Incredible for international workers

PROS

Very easy to use and understand. I can receive payments from anywhere and withdraw in my country without a single issue. It transfers directly into my bank account with relative ease and diligence.

CONS

Mobile app was launched not too long ago and it does feel clunky, so I tend to use the web version almost exclusively.

Luisa

Logistics and Supply Chain, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Review Inventa

Good, meets our expectations

PROS

Its easy to adjust payments, add extra payments and CS is great

CONS

Scheduling meetings with the legal team its not that easy.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2024

No customer service

Bad. There's no number or email to reach out to in case you have a situation with the app... and they handle your money!

PROS

Supposed to be a fast payment app, but I haven't received my money and can't get in touch with support. I can't even log in to my account. Ridiculous.

CONS

They don't have a customer support team.

Melanie

Information Technology and Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2023

Review

I'm able to hire in other countries and pay my team directly to their ontop wallet

PROS

How easy is to create contracts and amendments for contractors

CONS

I believe the user experience can be improved, and the reporting of employees & payroll summaries could be better

Reason for choosing Ontop

Platform & pricing

Deborah

Information Technology and Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

AITIC_Ontop

Realizamos las contrataciones y pagos de nuestros contratistas internacionales de la forma más ágil, sencilla e intuitiva a través de la plataforma.

PROS

Se destaca del producto la agilidad en el ingreso de los datos de los contratistas, la gestión de la nómina, pagos y la atención de la ej. de cuentas para resolver y agilizar procesos.

CONS

Por el momento, no encontramos desventajas.

Nimbe

Telecommunications, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

Great for receiving payments

Ease of use, and to receive my payments, good automatized mailing service!

PROS

The ese of use between the wallet and the digital card

CONS

Some online payments couldn't be processed and I had to transfer money to my traditional bank account, wait the transaction time and then use that one to pay

Carolin

Outsourcing/Offshoring, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

onTOP Review

PROS

Easy to handle, and the administrative team is always ready to help

CONS

Sometimes the support for agents can take time, and they don't communicate as well as the team that helps the administrator of the account

Tyler

Capital Markets, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Manage International Contracting and Payroll

PROS

automatic payroll processing to take this off our plates

CONS

Lack of bookkeeping function; causes more work on our team

Alejandro

Information Technology and Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2023

feedback

Ayudó a resolver mis problemas de contratacion en el exterior.

PROS

La personalizacion de la atencion, por parte de Felicitas.

CONS

Que se demore la implementacion de la tarjeta fisica de debito.

Reason for choosing Ontop

Se hizo sencillo.

9 Reviews