Opsyte
Opsyte
About Opsyte
Opsyte is a web based hospitality focussed portal that allows a user to manage:
HR
Staffing and scheduling
Time and Attendance
Holidays and time off requests
Shift management
Invoice processing and automation
Daily cashing up
Daily financial reporting and analysis
Opsyte Pricing
Opsyte does not have a free version but does offer a free trial. Charges are fixed monthly and start at £75 per month.
Starting price:
£75.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Opsyte
1 - 5 of 30 Reviews
Jack
Hospitality, 51-200 employees
Used daily for less than 12 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Fab Support
a joy!
PROSNever have I received such quick support and troubleshooting with a software - Opsyte's live chat feature is tremendously staffed, and all the team are massively happy to help with anything large or small.The integration with our EPOS is revolutionary for us, and cuts down administrative work infinitely.
CONSIts taken time to get used to our payroll administration being separate. Some of the HR features are not quite the full suite we were used to previously - warnings, grievances, absence reasons, promotions, templates for right to work documents, probations, etc lacking. I have full faith however that most if not all requested features will be developed by the amazing team.
Reasons for switching to Opsyte
Really unreliably slow and clunky system - terrible customer support - outdated with no EPOS integration.
Vendor Response
Thank you so much for the time you've taken to review Opsyte! Your feedback means the world to us, and as always we are grateful for your requested features.
Replied November 2022
Adam
Hospitality, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Opsyte easy to use
The overall experience I’m using it from 2019 , I found it very easy and good to use
PROSUtile and easy to use not to complicated, help is always when needed
CONSOn the rota we can’t delete shift after we put it
Reason for choosing Opsyte
Yes
Vendor Response
Hey Adam, thank you very much for your review. We are glad that you are enjoying using Opsyte! You may be pleased to know that you are now able to delete your own shifts - please contact Customer Support if you'd like to know more. Thank you again, from the Opsyte Team!
Replied November 2022
Jamie
Hospitality, 11-50 employees
Used daily for less than 6 months
Review Source: Capterra
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2021
average system- could be better
average-could be better.
PROSneed easier scheduling tool, need to be able to see the whole schedule on 1 page. Makes it easier to read and plan accordingly.
CONSscheduling tool- too awkward to use. needs to be simple and easy to build and review.
Vendor Response
Hello Jamie, thank you for taking the time to leave a review for us! I'd be really keen to hear more of your feedback about the rota - we are always making improvements to the software and your input would be useful for us. You may not be aware, but in the rota menu you can select to view a "condensed view" which significantly reduces the size of the rota and may help if you have lots of staff. I noticed you rated our customer support as a 2/5 and I would also love to know how you feel we could improve this. At the bottom left corner of your screen you can find our customer support button, which is always answered by one of our team quickly! Thank you again for your feedback, it's really useful to highlight areas for us to improve. I hope to hear from you soon.
Replied October 2021
Margarita
Hospitality, 501-1,000 employees
Used daily for less than 6 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Amazing Software, helps automatically import all reports to our Accountancy software
What we used so far we have an amazing experience with Opsyte. Always immediate customer service support, all requested adjustments have been made individually according to our company needs!
PROSVery easy and transparent usage, safe a lot of time on manual work by entering all data automatically.
CONSWe using the software only for last 5 month, not all features and options tried. Only the best reviews so far
Liam
Hospitality, 11-50 employees
Used daily for less than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A great piece of Kit.
Great, They listen to their users and frequently implement features that are requested by us.
PROSOpsyte is a great tool for our Business. It allows me to write Schedules, Manage HR, See budgets and Reports Plus much more all under one piece of software. No more Opening Excel Sheets and having staff break them. Its integration to our POS makes Cashing up a breeze . The Team, (Shout out to [SENSITIVE CONTENT],) are amazing and and help with any queries very swiftly.
CONStheir are currently no cons with this software.
Vendor Response
Thank you so much for taking the time to review Opsyte, we are delighted that you have such positive things to say about the system! As always, we are here if you need any assistance. Thanks again, from Team Opsyte.
Replied November 2022
