Papaya Global vs isolved

RATING:

4.4

(30)

Papaya Global has 30 reviews and a rating of 4.43 / 5 stars vs isolved which has 514 reviews and a rating of 3.93 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (30)
3.9 (514)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 15, 2024
May 20, 2024
Pros/Cons
  • Pros

  • Making updates and downloading files is really easy and clear.
  • The customer support team is friendly, quick to respond and communicate progress well particularly during onboarding stages.
  • Cons

  • Maybe I'm just not sure how to do it. But I cannot create a folder per employee and once I have uploaded files, if I need to go back and upload additional files, I cannot.
  • The reports (invoices) are not organized well. There is no report for the balance of PTOs days for employees.
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  • Pros

  • I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.
  • That we are able to put our employees information into, so it stores it safely.
  • Cons

  • It cost more money to have iSolved than it would (including risk) of having paper time cards.
  • We had been with Paychoice, then Sage, then Isolved. Launch was terrible with no help.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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2 Recommendations
102 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos