PayNW

RATING:

4.60

(10)

About PayNW

PayNW is a workforce management platform that helps businesses manage payroll processes and streamline the entire recruitment lifecycle, from job posting to employee onboarding. HR professionals can track employees' working hours, paid time off (PTO) accruals, and average overtime to generate paystubs and export payroll reports in various formats. Key features of PayNW include pre-employment screening services, benefits administration, tax management, certification tracking, and digital signatures. It allows managers to schedule work shifts for employees, collect time entries via web punch, mobile devices, time clocks or biometrics and approve absence requests or submitted time entries from the dashboard. Additionally, it lets users applicants' background checks via s...
PayNorthwest dashboard
Slide 1 of 3

PayNW Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayNW

1 - 5 of 11 Reviews

User Profile

Suzannah

Verified reviewer

Utilities, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Digital HR tools is easy

PROS

Our human resources, finance, and staffing requirements are entirely met. The entire process is streamlined, the interface is user-friendly, and the help desk has been there every step. Today's timekeeping systems are reliable and precise. Employees now have a clearer picture of their organization's context and potential for advancement.

CONS

This system ushers in a new era in human resources operations in the digital realm. It takes a lot of effort and modification to get a handle on how the system works. Although I realize that various people have varying preferred modes of instruction, I thought it was crucial to have someone to discuss vital topics like payroll and evaluation.

Sherry

Sports, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Great Software and even better service.

As everyone knows payroll and HRIS conversions can be daunting to say the least. The team at ONEMINT was incredible. They went over the top to ensure that the workload of that conversion fell on them and not us. To be honest it was a bit scary how much they did as it felt as though we had not made much progress and next thing I know we are training on our system with all build, configuration and data loaded and I had not lifted a finger. Because of their implementation and service model it allowed for me and my team to continue to focus on our business and not on this project. The software is incredibly flexible and we were able to customize its workflows and process's to mirror and automate that of our business. We have already seen large savings of new operational efficiencies and expect to continue to see more as we become more familiar with the software and its robust capabilities.

PROS

Implementation and Service model is the best I have ever come across. Robust and configurable system that allows you to tailor it to your specific business process's. Worth every penny spent when looking at both the service and the software. Cant believe we waiting as long as we did to move from the large competitors.

CONS

Currently in the U.S for payroll. They said they are working on rolling out Canadian but as of yet they do not offer it. If you have a multi-national business, depending on how you structure the business they may not be the best. At times the amount that can be configured can seem overwhelming. They do a great job of explaining and doing the configuration for you but there were times when we became overwhelmed with which decision we actually wanted.

Vendor Response

Thank you Sherry! Its been a pleasure and we look forward to building a long lasting partnership with you and your team! -ONEMINT Team

Replied July 2016

Manthan

Online Media, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2023

PayNW is an all-in-one payroll and HR management solution for small businesses.

PayNW is a great payroll and HR management solution, with a range of features and functionalities to help businesses streamline their processes.

PROS

Some of the features we like most about PayNW include their integrated payroll and HR management, customizable reports and documents, and automated payroll and tax filing. The integrated payroll and HR management feature allows me to easily keep track of employee information and manage payroll details in one place.

CONS

PayNW only offers email support, so there is no phone or live chat support available. This can be a challenge when things get complicated or if users need help troubleshooting.

Tim

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Phenomenal HR/Payroll System, Even Better Support!!

This satisfies all of our HR, Payroll, and Recruitment needs. Everything is automated, the workflow is intuitive, the support team has walked us through every step. I could not recommend a better piece of software to make our HR processes effortlessly consistent.

PROS

We've been able to automate hiring and benefits requests. Time recording has become more accurate and consistent. Our company structure is better defined, employees can see what opportunities exist within the company and what comes next.

CONS

API setup is expensive, but the custom reporting has allowed us to bypass this requirement for now.

Vendor Response

Thank you so much for the kind words Tim! Could not be more thankful for an incredible client in Chukar Cherries! We look forward to many years of success together!

Replied August 2016

Dana

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

My go to for HR Payroll and all things Business is OneMint WorkforceONE

WorkForceONE is the total package for all my business needs. The staff are great, courteous and always prepared with the answers I need when I call, not in an hour or a day but immediately. Payroll was my initial reason to contact OneMint WorkForceONE. However since establishing this service we have added integrated time keeping and are also using the cloud based document storage and the integrated online employment advertising.

PROS

Everything! From software to service this is truly the best payroll and HR software company we have ever worked with.

CONS

The West coast time zone. It would be much more convenient to have someone available for those of us on the East and Central Standard Time.

Vendor Response

Thank you Dana and Ailero! Looking forward to many years of success together!

Replied August 2016

Brandon

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2018

Mr

I am estatic that I found an HR Suite that covers so many aspects of the employee lifecycle. The catch 22 is that it's incredibly customizable. This is great, in theory, but also means that it takes a long time to fully understand how to use, customize and configure the software.

PROS

OneMint was the most robust and encompassing application I found when seeking an HR Suite. Ultimately I wanted as many functions under a single application as possible. OneMint has everything from ATS and onboarding to performance and payroll.

CONS

As one might expect since they have so much functionality, they are not the 'best in breed' at any one particular function. This is understandable. However, there are some aspects that I find a bit lacking from what you would expect. This is notably the ATS and time/attendance, especially in terms of scheduling.

Paula

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Cascadia Senior Living

Our implantation & support person is just awesome. He has made this transition so much easier than others we have encountered in the past. and is always willing to help with what ever we ask.

PROS

We can create a report for almost anything we need

CONS

Wish the payroll & HR tabs er combined for less moving back & forth between

Vendor Response

Thank you Paula! We are excited to have you and Cascadia as a client and look forward to many years of success!

Replied March 2017

Bill

Internet, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Hard to learn but easy to use and extremely powerful

A powerful, reliable but idiosyncratic product, with a steep learning curve, but your reward is a system that almost literally does it all. I have yet to think of a capability, report type etc that OneMint can't do. And once you learn the system, running payroll is a breeze. The customer support is exceptional. Staff is smart, responsive and conscientious. We're very happy with OneMint, it may be a bit much for very small companies but we recommend it strongly for mid-size to large companies who can really take advantage of its power.

Vendor Response

Thank you Bill! Its been a pleasure serving The Maven and watching you grow as a startup in such a short period of time. We look forward to continued growth and prosperity in the future and for us to be a partner in that journey. Please do not hesitate to reach out if there is anything you or the team needs!

Replied March 2017

Tanya

Public Safety, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2017

Overall happy with product

The functionality is all there, and the customer support is incredibly helpful. Without the customer support, I would be lost in the system - it isn't very intuitive. Initially I felt there was a lack of support and direction after it was built, partially my fault as well as I didn't have a lot of time up front to get into it. It is a lot of upfront work to capture all the information, but that was only because we didn't have it readily available and is exactly why we needed a product like this.

PROS

It has a ton of functionality and stores all the necessary information. The basics are easy once you are shown how to use it.

CONS

Not overly intuitive and the training videos weren't very helpful.

Daniel

Farming, 201-500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2019

Great payroll

PROS

Amazing payroll system. Easy to navigate and the checks deposited early.

CONS

Sometimes I would be locked out of the app