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PeopleMatter by Snagajob software

35 reviews(4.0/5)
35 reviews(4.0/5)

Snagajob is a cloud-based solution that focuses on connecting hourly workers with employers. Snagajob offers end-to-end hiring solutions with an employer software platform called PeopleMatter.

Users of the system have access to a streamlined hiring process by combining sourcing, screening and applicant tracking into one centralized, web-based solution. And with built-in sourcing from Snagajob’s network of hourly workers and the use of role-specific assessments, employers are able to maximize application volume.

Businesses can also onboard, train and manage employees paper-free, all while remaining compliant. As a web-based system, users have access 24/7 on a computer or mobile device.

From a single-location business with a few employees to enterprise-level organizations with many locations—Snagajob’s PeopleMatter software works for businesses big and small.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 2000

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PeopleMatter by Snagajob appears in the following software guides:

35 Reviews of PeopleMatter by Snagajob

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  • TJ from Settlers Hospitality Group

    Specialty: Hospitality / Travel

    Number of employees: 201-500 employees

    July 2018

    Good tool to filter applications

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use, helpful when looking for staff, options to filter out apps based on restaurant's needs; availability, experience, job applying for, etc.

    Cons

    Gets a little glitchy when trying to filter out apps. Very time consuming going through the motions to hire a new team member. unncecessary for entry level part time work to need that many clicks. Can streamline hiring process within and it'd be fantastic

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Timea from Country Fair Inc.

    Specialty: Retail

    Number of employees: 501-1,000 employees

    June 2018

    It works well for hourly employees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall it's a solid product if you have an already existing payroll system

    Pros

    Relatively easy to use, good functions, makes on-boarding easy, reports are okay, I would have preferred a little more customizing for reports

    Cons

    Customer service during implementation wasn't too great. We were't aware of half the functions available. Once SnagAJob bought them no one informed us about the changes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Getina from SEQSR

    Specialty: Food / Beverage

    Number of employees: 5,001-10,000 employees

    May 2018

    SnagAJob

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    My account manager is great! Anytime I need something he is always on top of it. And if he is out of the office he still responds.

    Cons

    Snagajob postings have limited visibility. Snagajob does not post to numerous job boards for free. They would consider doing this in the future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jazmin from Flour Bakery + Cafe

    Specialty: Food / Beverage

    Number of employees: 201-500 employees

    March 2018

    People Matter is an okay Applicant Tracking System for our team

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Generally it's an average ATS that can give somewhat decent results, but don't expect it to wow you.

    Pros

    People Matter can push your job out to other job platforms. You can also turn this into a functional employee platform if you wanted.

    Cons

    It's a bit clunky to use for our management team when looking for who's applied for different positions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jennylynn from Homegrown Sustainable Sandwiches

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    February 2018

    Does its job, but not as well as it could

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Offers all basic functionality and is generally user friendly. User interface looks nice and has done a decent job to recruit and manage applicants for our multi-unit restaurant business.

    Cons

    Biggest complaint is the online application, which I find to be clunky and not very user-friendly. There are certain things you can't change or remove (ex. A 4-digit pin to create and account with a suggestion for the last 4 digits of the applicant's SSN) and no pre-screen or fast-track question options. There are also no internal communication tools to track email or DM correspondence. Reporting is sufficient but not easy to use. Overall clunky and I think at this point there are better options out there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Martha from America's Incredible Pizza Company

    Specialty: Other

    Number of employees: 501-1,000 employees

    August 2017

    I have used PeopleMatter for about 8-9 years and have found it easy to use and certainly better than using paper applications, etc. for new hires.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All of the "original" employees such as Breeze and Andrew Evans are still wonderful!

    Pros

    It is digital and easy to use. Because it is so easy to use, when I train others on PM, it doesn't take long for them to catch on.

    Cons

    The last couple of years the customer service/support on the phone has been lacking sometimes. Your employees used to be enthusiastic, happy and more than willing to help. Sometimes over the last two years or so I seem to be bothering some when I call. Many are very nice and helpful though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jazmin from Flour Bakery + Cafe

    Specialty: Food / Beverage

    Number of employees: 201-500 employees

    August 2017

    We use PeopleMatter as our applicant tracking system

    Ease-of-use
    Functionality
    Quality
    Support

    Overall a convenient applicant tracking system, but not the most efficient ATS.

    Pros

    Adding or removing jobs is pretty easy, as well as setting up people as administrators. It's nice being able to give different people different kinds of access as well.

    Cons

    The whole website is a little clunky, and the amount of customizing you can do for your company "branding" is limited. The customer support is available most of the time, but they don't always have a solution to a problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Wayne from Western Sizzlin

    Specialty: Food / Beverage

    Number of employees: 11-50 employees

    May 2017

    PeopleMatter ROCKS! They are a true partner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product has increased the amount of applications we received and has saved our managers so much time reviewing and responding to applications.

    What has truly made the experience amazing is the level of support and commitment I received. Their team truly goes above and beyond to ensure my managers felt comfortable with the system. In addition, they proactively help manage and tweak my job postings if they ever have recommendations.

    I HIGHLY recommend their software and the partnership!

    Cons

    Coming from a paper based process, there was a slight learning curve of understanding the technology. But after just 2 weeks, we were already seeing the time and cost savings.

  • Ali from FHG Business Group

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    February 2017

    PeopleMatter is an Excellent Choice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We used PeopleMatter for streamlining our HR function and we are proud to have associated with them. An excellent option!

    Pros

    The product is strong and the customer support guys are fabulous 24 x 7!

  • Jillian from QSR

    Specialty: Food / Beverage

    Number of employees: 5,001-10,000 employees

    January 2017

    PeopleMatter

    Ease-of-use
    Functionality
    Quality
    Support

    PeopleMatter used to be a great product. Since the merge with Snag-a-job, my opinion has changed. There has been a lot of issues and "glitches" with the system since the merge. I feel as if they have broken the product and don't know how to fix it. Every week I receive emails about the system and errors that occur. These continue to come more and more often. I also feel like the customer service and support teams have changed. When I do contact them with problems in the system they are very slow to resolve them.

  • Getina from SEQSR

    Specialty: Food / Beverage

    Number of employees: 5,001-10,000 employees

    January 2017

    PeopleMatter

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a recruiter, I used this system every day. The system was easy to use, however, the reports are not as user-friendly. It's hard to get accurate reports and difficult to track referral sources. Also, the system does not allow you to email candidates to manager from within the system. Customer service was also a challenge.

  • Tyrone from Brooklyn Boulders

    Specialty: Other

    Number of employees: 201-500 employees

    November 2016

    Director of People & Culture

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've only gone through the demo on the product. It very appealing to me but could use some UI/UX work. Additionally, no one reached out to me to follow-up.

    Pros

    I like that the system includes performance management, rewards and recon, etc.

    Cons

    The system could use some UI/UX work.

  • KATE from Jones ser

    Specialty: Other Services

    Number of employees: 11-50 employees

    October 2016

    I love PeopleMatter

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We recently switched to Peoplematter. The fact that our old system did not work on mobile makes this huge to us. It is also 10x less the cost of our previous software and once you get a hang of it so easy! the fact that you can update your job postings with the click of a button and post and unpost is great. Plus the career page!

    Pros

    career page
    cost
    mobile

    Cons

    a little confusing at first

  • Ashley from Food and Beverages

    Specialty: Food / Beverage

    September 2016

    PeopleMatter is great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is user friendly. You don'#39;t have to be paranoid about making errors, if you do something incorrectly, you can easily fit it, or call PeopleMatter support and they will assist you.

  • Betsy from Ginger H. Enterprises Inc.

    Specialty: Consulting

    August 2016

    PeopleMatter is awesome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easily to use and implement, knowledgeable sales and terrific customer service

    Cons

    Set-up costs a bit pricey for small companies. This is meant for multiple units or larger enterprises. Ideally, I also wish they offered Time & Attendance but understand why they don't (as a business model).

  • Ann from Humboldt Petroleum

    Specialty: Retail

    August 2015

    People Matter especially to the overworked HR Department

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product has been a blessing to our growing company. It has let us streamline the tedious task of hiring and on boarding new employee's, and giving us a better pool of applicant's to pull from. The PeopleMatter support staff are very helpful and they listen. They are constantly upgrading the system (every quarter) listening to what their clients need.

    Cons

    Our current frustration with the product, that has not been included in an upgrade yet, is that if employee's update their information there is no notification to HR that this update has happened. So the change does not get reported to payroll. The employee's think that it happens automatically.

  • Denali from Top Pot Doughnuts

    Specialty: Food / Beverage

    June 2015

    PeopleMatter Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Very easy and simple to use. Programs are easy to manage their way through. Easy and simple way to onboard new employees, especially if you're running an one-person HR department in your organization. Ensures completed and timely delivery of necessary paperwork that sometimes can lag the old-fashion way.

    Cons

    Every organization is not one-size fits all, need more customizations features for companies with multiple locations. For instance our company has multiple locations with different store hours. We'd like to be able to customize our application process for each store and set specific shifts that applicants can apply to, this is not a feature. Shifts are one-size fits all stores.

  • Ann from Hofman Hospitality Group

    Specialty: Food / Beverage

    June 2015

    PeopleMatter is an amazing product!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    They make every step simple and not complicated or intimidating.

    Cons

    Their service and being open to meeting our company's specific needs.

  • Robin from Mary's Pizza Shack

    Specialty: Food / Beverage

    June 2015

    Peoplematter - Learn

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ease of use. The customer service. The integration with my systems. The filtering of applications.

    Cons

    Wish we could use something other than emails to send employee updates and or hiring. It seems candidates/employees change their email all the time and can't remember what they used.

  • Ryan from Bay Street Biergarten

    Specialty: Food / Beverage

    June 2015

    From a Biergarten

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The way to have real time scheduling and information to our employees instantly to their phones.

    Cons

    It doesn't integrate with our POS system. At least I'm unaware. It would be great to have a labor report and model of projected vs actual.

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