What is PerformanceHub?

PerformanceHub is a cloud-based performance management solution, which helps small to large organizations manage appraisals and collect feedback. Key features include KPI tracking, employee onboarding, talent management, learning and development planning.

The application enables human resource managers to create review forms and evaluate employee progress by scoring them based on roles and competencies. It lets managers conduct various types of reviews such as probation, interim and one-on-one meetings periodically and generate reports. Further, administrators can use the solution to publish company goals and align staff productivity with business objectives.

PerformanceHub comes with a feature, which helps multiple managers apply ratings, add informa...


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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of PerformanceHub

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

May 2018

Sophie from Optivo

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Great 'one stop' performance management system

Pros

- One stop performance management, everything you need in one place, configured to suit your organisational needs - Access to reporting - easy to monitor use and engagement - Second line support is second to none - responsive and helpful providers - Continual developments and updates to functionality

Cons

Some limitations to configuration e.g. one-to-one templates although this can be fed back for future development of functionality

Response from Cogendo

Replied February 2019

Hi Sophie, I forgot to add this comment to your review after we released this new feature... Your Con is no more - we've added a flexible agenda feature to one-to-ones now ;-)

September 2019

David from Technology Services Group

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

TSG and Performance Hub

The experience has been excellent to date. We were giving access to the portal to test and evaluate and provided with the time to do this without being hassled by constant sales calls. The roll out to the business was exceptionally smooth and the team at Performance Hub were extremely responsive to our requests for support with integration and delivery. Ongoing technical support has been superb - quick response times with friendly service. Definitely recommend.

Pros

Ease of use - the application is intuitive, requiring minimal tuition for new users to become competent at accessing and using the portal. The ability to store all performance related records in one place makes it a lot easier for managers to record, track and reward performance. The way in Performance Hub presents objectives and key measures was also a positive as we were looking to move to an OKR approach, which this suited. Strategically, it allows us to present every member of the team with a view of how their objectives fit into the wider picture, allowing us to visually present the golden thread, allowing people to see how they contribute to the success of the business.

Cons

Not necessarily things we did not like, but more observations about what would be useful to us: 1. A separate 'performance improvement plan' option, where a specific short term action plan can be created to address particular performance issues for an individual that sits outside of the normal process. 2. Documents/images/links - ability to upload images to appraisals, or links to documents would be a useful feature to have

January 2014

Julie from Intu Properties plc

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2014

Easy to implement PerformanceHub

Having just implemented PerformanceHub in our organisation, I am pleased to say that implementing the system was extremely straight-forward and pain-free. We are still learning our way around the system but the ongoing support received from the team at Congendo has been excellent; they know their product well and are quick to respond to queries and offer solutions. From an adminstrative point of view, the system is a dream; extremely straight-forward compared to some databases I have used; the system looks like a basic uncomplicated product and that is exactly what it is. From a user's point of view, there have been some teething problems (but not many!), but I believe that is more likley to be down to our users struggling to get to grips with yet another new system, and not as a result of the system itself. Based on the short-time we have had PerformanceHub in place, I believe it is a huge improvement on the time-consuming labour intensive paper based system we used previously.

January 2020

Graham from Overview Ltd

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Performance Hub

Overview wanted a single tool to flow business objectives across the business and to ensure that constructive discussions where occurring between line managers and their teams regularly. Performance Hub has become how we work and is used across the entire organisation.

Pros

* Ease of use * Simplicity of commercial model * Ability to focus entire business on business goals * Ability to use the same tool across the entire business * Enforces the application of an audit-able performance management approach

Cons

* Spell checker is US (lots of zzzz's) is this configurable * Would be useful to be able to add hover text over data entry fields to reflect to users how Overview is using these fields

Response from Cogendo

Replied January 2020

Hi Graham, thanks for the great review! Just a note to say that you can configure the spell check to be GB English. PerformanceHub uses the browser's settings for language, so all you need to do is configure your browser to be GB English. Interesting idea on the hover text. We've got it on most buttons and icons, but not all data entry points (we thought that the label or placeholder would do). I'll be in touch with you to get some examples and we'll see what we can do.

August 2018

Heather from Vale of Aylesbury housing Trust

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Easy to implement, easy to use!

In a word Awesome! PerformanceHub works really well and managers/ employees have commented on how easy it is to use. The support from Rob has been amazing during implementation, launch and employee training and this has continued now we are fully operational with the system.

Pros

PerformanceHub is simple in its concept and intuitive to use, which means employees find it easier to record their performance information. Full tutorials are available within the system and are indexed so you can jump to the information you require easily. The reporting is well thought through, providing managers with both visual and numerical data with which they can manage their teams progress. From a HR perspective PerformanceHub was easier to set up and to launch into the business than previous performance management systems I have used and customer service and ongoing support is excellent.

Cons

Its difficult to identify anything about PerformanceHub that I don't like. There are possibly features that I would like to see added in the future but in terms of a system that does what it says on the tin and meets all our basic requirements and more, its 10/10 from me! Cogendo are keen to hear customer feedback and take this on board when enhancing the product.