QCommission is a cloud-based and on-premise sales commission solution for small to midsize businesses and larger enterprises. It helps users calculate salespeople’s compensation.

QCommission allows users to calculate commissions and commission periods. Sales commissions are calculated based on the performance of salespeople. Automated sales commission tool allows administrators to calculate partial and full payments. It helps users reduce errors in commissions and allows them to establish plans.

It creates complex commission plans, such as split commissions for multiple representatives, varying commission rates by attainment and varying commissions by-products. It maintains the data involved in calculating commissions and allows the production of commission statements to the field. The solution provides report templates for sales commission information and an analytics module to interpret information in charts and graphs.

QCommission integrates with Salesforce, Sage, Oracle Fusion, Microsoft Dynamics and QuickBooks. QCommission complies with Sarbanes-Oxley regulations.



165 Reviews of QCommission

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 165 reviews

September 2018

Stacey from Novastep Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Director, Office Operations

This software makes running the commissions much more efficient, major time saver.

Pros

It works, and runs my commission numbers correctly.

Cons

Nothing, the software does exactly what it says it will do.

Response from CellarStone of Cellarstone

Replied September 2018

Hi Stacey. Thank you so much for taking the time to review QCommission! We're glad it's helping you save time and doing its job. :) - Dianne Gutierrez, Marketing Coordinator

July 2018

Kendal from VM Strategies

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

3 of 5

July 2018

Great commission tracking and payment system

Pros

Great commission tracking and payment system if your compensation model is commission based. Highly recommend

Cons

If only some of your employees are commission based this may be more work than it's worth to track your commissioned employees

June 2018

Alyssa from Acuity Professional Placement Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Always easier than I think

I have to do very little math!

Pros

After I encounter a snag, the support team is always there to show me the simplest ways to get the job done. After any troubleshooting, it does all the work for me!

Cons

It can sometimes be a little daunting to understand but the support team always helps me navigate it smoothly!

Response from CellarStone of Cellarstone

Replied June 2018

Hi Alyssa! Thank you so much for writing a review of QCommission! We're glad that you're happy with the software, and that it's helping make your job a lot easier. Also, I'm all about doing very little math, so I feel you there! :) Thanks again, and we hope to be doing business with you for many more years to come. P.S. Will be sharing your comments with our customer support/success team, so they know that they are appreciated. :) - Dianne Gutierrez, Marketing Coordinator

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Qcommission has helped our small business track and calculate commission in a much easier way.

Pros

The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.

Cons

fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.

Response from CellarStone of Cellarstone

Replied June 2018

Hi there. Thank you so much for writing a review of QCommission. I have forwarded your comments to the appropriate team so that we can continuously work on making QCommission better for our customers. Thanks! - Dianne Gutierrez Marketing Coordinator

May 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2018

Generally, our experience has been good because the software completes all of the basics needed.

The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

Pros

I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

Cons

When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

Response from CellarStone of Cellarstone

Replied May 2018

Hi! Thank you for this review of QCommission. We sincerely appreciate it. I have forwarded your comments to the appropriate team. We will work on finding ways to make things better. Thanks again. - Dianne Gutierrez, Marketing Coordinator

April 2018

Anna from P3 Pacific Packaging Products Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Great but can be confusing at times.

Pros

Great customer service and support team. The program report is clear and easy to read the calculations.

Cons

The program can be confusing at times and I don't understand some of the functions but we have a great support team to walk us through each issue.

Response from CellarStone of Cellarstone

Replied May 2018

Hi Anna. Thank you so much for writing a review for QCommission! We sincerely appreciate it. Rest assured that I have forwarded what you mentioned in the "Cons" section to the appropriate team, so that we can work on improving your experience with the software. Thanks again! - Dianne Gutierrez, Marketing Coordinator

April 2018

Christy from Gcommerce Solutions

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

Good commission tracking software

Pros

Great for reconciling spreadsheets that are tracking the years of customer service against commission percentage changes. Customer service is great at responding and getting issues resolved quickly!

Cons

No standard manual, if there is a problem have to contact customer service. Employee turnover requires more time to set up in the system because they have to be linked and contracted to the correct license.

Response from CellarStone of Cellarstone

Replied April 2018

Hi Christy. Thank you so much for writing a review of QCommission. I have taken note of the opportunities you mentioned and will forward it right away to the appropriate team. :) - Dianne Gutierrez, Marketing Coordinator

April 2018

Dave from Wet Solutions Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

We had an overall positive experience in all phases of the configuration & implementation of QC.

Our commission process as it existed before QCommission was slow, time-consuming and open to human error. Automating the processes we formerly did by hand has given our payroll person more time to devote to other things.

Pros

We were initially surprised that QCommission could handle our complicated multi-tier commission program but the people at QCommission told us it would be no problem. During the configuration phase we communicated with our QC project manager several times a week. Once the implementation period started, we threw a few additional requests their way which they were able to do without any problem. Our office manager and I were continually surprised that they were able to automate what was for us a time-consuming process which involved pen, paper, spreadsheets and color-coded stamps. This program has reduced our commission activities to a fraction of the time we used to spend on it. QCommission has helped our efficiency and we didn't need to break our budget to do it.

Cons

Honestly, we are fairly new users of QCommission and haven't encountered any notable "cons" yet. Our project manager and the QC support people have been very responsive so far so I'm confident that any trouble we may encounter down the road will be handled quickly and efficiently.

Response from CellarStone of Cellarstone

Replied April 2018

Hi Dave! Thank you so much for taking the time to write a review of QCommission! We're glad that QC has been a big help to you, and we hope to be able to continue to work with you for many years to come. Thanks again! - Dianne Gutierrez, Marketing Coordinator

April 2018

Clayton from RAA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great software to help you with the chore of completing commissions for your team

We are able to scale our commissions operations much better than before just using excel in-house. The ability to easily send your entire team a detailed breakdown of every person on their statement is a huge advantage.

Pros

It works. It does what it is supposed to do, and the reporting is a big advantage. I've asked for and paid for a few custom reports from their team which I use in every monthly commission reporting.

Cons

Diagnosing errors is a little difficult. When something goes wrong, I almost have to reach out to the support team because I can't tell what the error is exactly. Their support team is very helpful and quick to respond.

Response from CellarStone of Cellarstone

Replied April 2018

Hi Clayton. Thank you so much for this review of QCommission! We're glad that it's doing its job of helping you out with your commissions. I have taken note of your other comments and forwarded it to the appropriate team. We look forward to work with you in many years to come. :) - Dianne Gutierrez, Marketing Coordinator

April 2018

Conrad from Micro Quality Calibration, Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

QCommission is an adequate source for calculating commission and managing payouts all in one place.

Calculating employees commission flawlessly.

Pros

I do like that QCommission is integrated with most CRMs. We use Salesforce an it was easy to sync the two. I also like being able to see how much money has been paid out while also seeing amoutn of money coming in.

Cons

Someone could do most of this work in excel if trained properly. It is very nice to have everything all in one software but I debate if I even need it.

Response from CellarStone of Cellarstone

Replied April 2018

Hi Conrad. Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it. We'll do our best to give you the best service that you deserve. Best, Dianne Gutierrez, Marketing Coordinator

April 2018

Roland from PRN

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

Relatively smooth operation

Pros

Concise report in a few pages. Information is well organized and traceable to the data. There is an ease to understandability.

Cons

Errors if everything is not typed correctly. No error message to give you a clue as to what is wrong

Response from CellarStone of Cellarstone

Replied April 2018

Hi Roland. Thank you so much for taking the time to write a review of QCommission! I have taken note of the issue with errors, and will forward it to the appropriate team. Best, Dianne Gutierrez, Marketing Coordinator

April 2018

bob from Eagle Superabrasives

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Excellent software that saves me hours

Saving hours of time each month and giving more professional reports

Pros

The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

Cons

You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

Response from CellarStone of Cellarstone

Replied April 2018

Hi, Bob. Thank you so much for taking the time to write a review of QCommission! We sincerely appreciate it. Rest assured that your comments under the Cons section will be forwarded to the appropriate team. Thanks again! - Dianne Gutierrez, Marketing Coordinator

March 2018

John from Vista Color

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

very helpful and responsive customer service

Pros

The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs.

Cons

to make any customization changes you have to reach out to make any changes however they are always available.

Response from CellarStone of Cellarstone

Replied April 2018

Hi John, Thank you so much for taking the time to write a review of QCommission. We sincerely appreciate it. I have forwarded a copy of your review to the appropriate teams to let them know what other aspects of QCommission we can improve. Thanks again! - Dianne Gutierrez, Marketing Coordinator

March 2018

Mirna from STORIS, Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2018

Overall the experience up until we went Live was very stressful. We had very specific requirements.

Pros

What I like most about this software is the Commission Statements. They are very professional and detailed.

Cons

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

Response from CellarStone of Cellarstone

Replied March 2018

Hi Mirna. Thank you so much for taking the time to write a review for QCommission. We're sorry for the stress the go-live process has caused you. Please know that I have forwarded your concern to the appropriate team and that we will do our best to make things better moving forward. Thanks. - Dianne Gutierrez, Marketing Coordinator

March 2018

Savanna from FreedomClaimsManagement

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2018

My experience has been pretty good. Minor issues have arose, but customer support is outstanding.

Pros

I like that it itemizes all of the statements for each of the individuals that we pay out that way they know how much they are getting and from what group.

Cons

I do not like that the most minor things can cause an error when uploading the files onto the program.

Response from CellarStone of Cellarstone

Replied March 2018

Hi Savanna. Thank you so much for taking the time to write a review for us. I will make sure that your comments will reach the right team so that we can improve your experience. - Dianne Gutierrez Marketing Coordinator

March 2018

Cortney from DeBarry Packaging Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

The Q Commissions' Team has been fantastic to work with on this project

Pros

The Q Commissions program has been a god send. It has lessened our load in calculating sales commissions from approximately 20+ hours per month to less than one hour per month. One of the best features is the quick turnaround time from the support team with regards to questions and solutions.

Cons

I believe that the only negative; if you could call it negative was the speed at which the Q Commissions Team finished the overall project. We were worried that with the quick turn around time that they might have forgotten some items or skipped some steps, but there is has been less than 3 errors that we have come across. Those errors were then dealt with by the support team in a very timely manner.

Response from CellarStone of Cellarstone

Replied March 2018

Hi Cortney! We're thrilled that you're happy with QCommission and our services. Will share your review with our customer success team to let them know. :) Thanks! - Dianne Gutierrez, Marketing Team

February 2018

Robert from Emporos Systems Corporation

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

QCommission a versatile solution

Pros

Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program.

Pros

Versatile web-based
Integrates well with QuickBooks
Can manage commission plans that range from the simple to the complex
Good analytics and reporting
Cost effective

Cons

Can require support for material plan changes
Web-based tool takes time to adapt to
A more intuitive web interface would be helpful

Response from CellarStone, Inc. of Cellarstone

Replied March 2018

Hi Robert. Thank you so much for taking the time to write this review. We sincerely appreciate it. Please rest assured that we will take your comments and do our best to improve. Best, Dianne Gutierrez, Marketing Coordinator

February 2018

Sarah from Repurpose, Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

2 of 5

February 2018

Overall, a good experience

Pros

It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.

Cons

Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.

Response from CellarStone of Cellarstone

Replied February 2018

Hi Sarah. Thank you for taking the time to write a review for us! We're glad that you find QCommission useful and the staff helpful. I have taken note of the cons that mentioned and will definitely share it with the appropriate team so that we can further improve QCommission for you. Thanks again! Dianne Gutierrez Marketing Coordinator

January 2018

Kira from Pinpoint Resource Group, LLC.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

My overall experience with QCommission has been excellent!

Pros

Very satisfied with QCommissions. Their tech support team is awesome! Very quick to resolving any issues I have.

Cons

When error codes appear at times I don't know how to resolve the issue on my own. But luckily their support team is always there to help and explain the problem.

Response from CellarStone of Cellarstone

Replied January 2018

Hi Kira. Thank you so much for taking the time to review QCommission! We're glad that you've had an excellent experience so far. We'll work even harder to make sure you get only the best service from us. :) - Dianne Gutierrez, Marketing Coordinator

December 2017

Colleen from Zenith Specialty Bag Co., Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

The software does what we need it to do.

This software saves me quite a bit of time each month. I can easily make changes to the program as needed. Our past system was "hard coded" and needed a computer programmer to change most things within the program.

Pros

Customer support is top notch! I couldn't ask for better customer service. I send an email and get an immediate confirmation of receipt and then the issue is resolved within 24-48 hours.

Response from CellarStone of Cellarstone

Replied December 2017

Hi Colleen. We're extremely glad to know that you are happy with our service and our software! We're utterly grateful to have you as a customer. Looking forward to doing business with you for many more years to come! Best, Dianne G. Marketing Coordinator