We had an overall positive experience in all phases of the configuration & implementation of QC.

Our commission process as it existed before QCommission was slow, time-consuming and open to human error. Automating the processes we formerly did by hand has given our payroll person more time to devote to other things.

Pros

We were initially surprised that QCommission could handle our complicated multi-tier commission program but the people at QCommission told us it would be no problem. During the configuration phase we communicated with our QC project manager several times a week. Once the implementation period started, we threw a few additional requests their way which they were able to do without any problem. Our office manager and I were continually surprised that they were able to automate what was for us a time-consuming process which involved pen, paper, spreadsheets and color-coded stamps. This program has reduced our commission activities to a fraction of the time we used to spend on it. QCommission has helped our efficiency and we didn't need to break our budget to do it.

Cons

Honestly, we are fairly new users of QCommission and haven't encountered any notable "cons" yet. Our project manager and the QC support people have been very responsive so far so I'm confident that any trouble we may encounter down the road will be handled quickly and efficiently.

Big enough to support our needs yet affordable

Prior to our implementation of QCommission, our commission process was manual, error prone and did not have any good reports for our commission-able employees. That meant the accounting department was always having to answer lots of questions, always double checking calculations, and it was a time consuming inefficient process. During our implementation process, we were able to refine our commission policy to be more fair and more effective. Our project manager,[SENSITIVE CONTENT HIDDEN], was incredible to work with. She did not give up and really dug into our processes and ensured the software was implemented correctly.

Pros

The software reflects the team that designed it. It is surprisingly powerful for the cost. And it is surprisingly adaptable to complex commission structures. The QCommission team was absolutely great to work with. They stayed with us tenaciously during the implementation phase as we not only changed our commission software but our accounting software. Overall, it is a great product designed by great people.

Cons

I truly liked everything about the software. If I searched for a con, it would be that the user interface should be updated but that is truly minor when comparing to the functionality.

Satisfied Customer

After many months of researching a commission software program that was affordable and easy to use, Cellarstone/Q Commission program met all of our requirements. [SENSITIVE CONTENT HIDDEN], along with his team, worked diligently and continually with our company ensuring all necessary conditions/details were met. We work primarily with the animal health industry and our items/ commissions are unique to most. We utilize our commissions program on a daily basis and are extremely pleased with the details, reports, ability to revise, setup reports to meet our (very) specific, detailed needs

Pros

designed specifically to meet our needs

Cons

no negatives all requirements fulfilled.

Web-based consideration

Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation. The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc. A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks. Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources.

Cons

Not web-based

QCommission a versatile solution

Pros

Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program. Pros Versatile web-based Integrates well with QuickBooks Can manage commission plans that range from the simple to the complex Good analytics and reporting Cost effective

Cons

Can require support for material plan changes Web-based tool takes time to adapt to A more intuitive web interface would be helpful