QCommission Software

I have to do very little math!

Pros

After I encounter a snag, the support team is always there to show me the simplest ways to get the job done. After any troubleshooting, it does all the work for me!

Cons

It can sometimes be a little daunting to understand but the support team always helps me navigate it smoothly!

Pros

The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.

Cons

fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.

The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

Pros

I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

Cons

When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

Pros

Great customer service and support team. The program report is clear and easy to read the calculations.

Cons

The program can be confusing at times and I don't understand some of the functions but we have a great support team to walk us through each issue.

Pros

Great for reconciling spreadsheets that are tracking the years of customer service against commission percentage changes. Customer service is great at responding and getting issues resolved quickly!

Cons

No standard manual, if there is a problem have to contact customer service. Employee turnover requires more time to set up in the system because they have to be linked and contracted to the correct license.

Our commission process as it existed before QCommission was slow, time-consuming and open to human error. Automating the processes we formerly did by hand has given our payroll person more time to devote to other things.

Pros

We were initially surprised that QCommission could handle our complicated multi-tier commission program but the people at QCommission told us it would be no problem. During the configuration phase we communicated with our QC project manager several times a week. Once the implementation period started, we threw a few additional requests their way which they were able to do without any problem. Our office manager and I were continually surprised that they were able to automate what was for us a time-consuming process which involved pen, paper, spreadsheets and color-coded stamps. This program has reduced our commission activities to a fraction of the time we used to spend on it. QCommission has helped our efficiency and we didn't need to break our budget to do it.

Cons

Honestly, we are fairly new users of QCommission and haven't encountered any notable "cons" yet. Our project manager and the QC support people have been very responsive so far so I'm confident that any trouble we may encounter down the road will be handled quickly and efficiently.

We are able to scale our commissions operations much better than before just using excel in-house. The ability to easily send your entire team a detailed breakdown of every person on their statement is a huge advantage.

Pros

It works. It does what it is supposed to do, and the reporting is a big advantage. I've asked for and paid for a few custom reports from their team which I use in every monthly commission reporting.

Cons

Diagnosing errors is a little difficult. When something goes wrong, I almost have to reach out to the support team because I can't tell what the error is exactly. Their support team is very helpful and quick to respond.

Calculating employees commission flawlessly.

Pros

I do like that QCommission is integrated with most CRMs. We use Salesforce an it was easy to sync the two. I also like being able to see how much money has been paid out while also seeing amoutn of money coming in.

Cons

Someone could do most of this work in excel if trained properly. It is very nice to have everything all in one software but I debate if I even need it.

Pros

Concise report in a few pages. Information is well organized and traceable to the data. There is an ease to understandability.

Cons

Errors if everything is not typed correctly. No error message to give you a clue as to what is wrong

Saving hours of time each month and giving more professional reports

Pros

The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

Cons

You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

Pros

The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs.

Cons

to make any customization changes you have to reach out to make any changes however they are always available.

Pros

What I like most about this software is the Commission Statements. They are very professional and detailed.

Cons

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

Pros

I like that it itemizes all of the statements for each of the individuals that we pay out that way they know how much they are getting and from what group.

Cons

I do not like that the most minor things can cause an error when uploading the files onto the program.

Pros

The Q Commissions program has been a god send. It has lessened our load in calculating sales commissions from approximately 20+ hours per month to less than one hour per month. One of the best features is the quick turnaround time from the support team with regards to questions and solutions.

Cons

I believe that the only negative; if you could call it negative was the speed at which the Q Commissions Team finished the overall project. We were worried that with the quick turn around time that they might have forgotten some items or skipped some steps, but there is has been less than 3 errors that we have come across. Those errors were then dealt with by the support team in a very timely manner.

Pros

Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program.

Pros

Versatile web-based
Integrates well with QuickBooks
Can manage commission plans that range from the simple to the complex
Good analytics and reporting
Cost effective

Cons

Can require support for material plan changes
Web-based tool takes time to adapt to
A more intuitive web interface would be helpful

Pros

It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.

Cons

Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.

Pros

Very satisfied with QCommissions. Their tech support team is awesome! Very quick to resolving any issues I have.

Cons

When error codes appear at times I don't know how to resolve the issue on my own. But luckily their support team is always there to help and explain the problem.

This software saves me quite a bit of time each month. I can easily make changes to the program as needed. Our past system was "hard coded" and needed a computer programmer to change most things within the program.

Pros

Customer support is top notch! I couldn't ask for better customer service. I send an email and get an immediate confirmation of receipt and then the issue is resolved within 24-48 hours.

Pros

It has been an immense time savings to our company. With paying near 1,000 payees with over 60 different comp plans, this flexible solution has been extremely helpful in tracking payee movement, incentives, and audit trails. Not to mention, the support team's customer service is second to none. For the low price of the system, we've already seen a return on investment in our eyes.

Cons

One must be very detailed when going thru the requirements of the software with the implementation team, and if adding enhancements going forward as well.

Less time calculating and processing commissions with great accuracy.

Pros

I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.

Cons

I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.