QCommission Software

Pros

QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Cons

Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Pros

Once you are set-up, this is very simple to use. I upload data once or twice a week and my sales staff can keep track of their progress without making a calls to me. Tech support is quick with responding.

Cons

Set-up and explaining how we worked took some time and there were many tweaks. Lots of calls to tech support. Some of the reports could be simplified.

Easy to run Commission reports and less of manual effort

Pros

It is user friendly and if in case of any issue, the support team was good. The turnaround time in delivering the reports was quick. Q Comm has a good support team.

Cons

Integrating our accounting software with the program takes a long time if the file is huge. Other than that I don't think of any cons in the software as such.

Pros

I like that it integrates with Quickbooks and I can have different payee structures and statements for everyone.

Cons

This app is so frustrating to use if you have any kind of changes or new people to add. Each time I have to have support add them and everything else gets screwed up in the process. Then they expect I'm at their beck and call to troubleshoot. This product was supposed to make my life easier not more difficult and stressful. After almost a year of constant problems I will be looking for another solution.

Everything I needed in a calculator for my complicated commissions plan it satisfied. It has reduced my time for payroll from calculating the commissions over a period of at least 24 straight hours to minutes. It is a miracle product for those who have commissions to pay in payroll.

Pros

Everything! It is a very valuable tool to me and my company. The ease of use and functionality makes my life so much easier in paying my employees their commissions.

Cons

When there is an error in importing, finding the problem that created it. It is usually a manual error on our part entering the numbers and splits in QuickBooks.

Going from a manual process with spreadsheets monthly and quarterly to QC.

Pros

The ease of use and understanding of what it offers. I was able to learn and use this product day one once implemented. The team I worked with was great. Easy to work with and very experienced in their abilities to build our plans to how we wanted.

Cons

The only downfall is that I would not be able to set up all commissions structures myself. For some that are more advance I will need to go to QC and it will be an additional cost.

Pros

flexible, use quarterly with Annual structure changes
fits our commission structure, regions and currencies
good support team at Qcommission

Cons

Technical nature of database backend requires expert hands on for major commission changes.
Training and documentation available for those that have skill sets or resources to have staff be 100% independent

Pros

The QCommission team has been able to customize the software to meet our complicated commission processing needs

Cons

Trying to add products and change commission rates is confusing, I usually have to ask the support team to do it for me.

It has made my job significantly easier, rendering several weeks of work down to just a couple days a month. I have found that it is highly accurate, and often the only mistakes are due to user error alone.

Pros

- The ability to use the data integration module to import bulk data templates from insurance carriers
- Automated calculations of commission splits
- Easy to edit splits and payees
- The custom report that tracks the premium periods of commissions paid
- The customer service that comes with the software

Cons

- Initially, I found the software to be tricky to use. The data integration error codes often do not explain in basic language how to rectify the problems. Once I used the software for a few months though, it became second nature to understand what they meant.
- The standard reports are far too much information. I no longer use the reports out of QCommission - I export data to Excel and create pivot tables that summarize multiple rows of transactions for a given customer and product into one number. It is a much more logical commission statement than seeing every single $0.05 adjusting transaction from the carriers on it's own row.

Life altering as far as the task of getting a true commission earned and being able to go back and review history and also to stand behind the report knowing that it is accurate.

Pros

Ease of use. Versatility in reporting presentation and flexibility for future needs or changes in comp plans and additional reps. Very easy to drill down on transactions and make changes. I send the report in both Excel and PDF which is a very nicely laid out report. Very easy for the sales rep to understand and follow.

Pros

I like that we find very limited errors due to glitches. Support is quick to respond to all of our questions or concerns.

Cons

We have to ask for a lot of help from support. Wish we understood the product features more to make customization without change orders.

Pros

Customer Service is excellent. The developers are easy to work with, and available to help when needed very quickly. We have a very unique commission structure, and they were able to accommodate us with no issues. I would recommend QCommission to any company having issues keeping track of their reps commission.

Ease of mind that the commission reports are accurate.

Pros

Makes my job easier when keeping up with the sales commissions. I haven't been able to get through all the features as of yet.

Cons

I would have liked to be able to run a separate report showing the different rates of commission, but this was not imperative.

Pros

The amount of customization to fit needs works well. Tailoring the application for our commission structure is crucial.

Cons

A bit complicated in some areas. User customization can be difficult for items that feel straight forward on the surface.

Pros

Makes calculating our commissions easy and saves us a lot of time each month processing commissions.

Cons

Sometimes the functionality in QuickBooks Online changes which breaks the Qcommission software (requiring a reconnect). Not much can be done about that though.

Pros

Easy to use for both Admin and Sales. The reports are fantastic . The statements are user friendly.

Pros

QCommission was able to customize the program to accommodate our unique commission report needs. They never said, "We can't" when we asked them to modify the report.

Cons

The menus aren't always intuitive, so sometimes it takes some poking around to find what I am looking for.

Support always helps in a timely manner.
I wish I could do more of the set up of the system, employees,plans, rates etc. That is the most complex part. I always need to reach out to support. Glad they are there.

Q Commission really met a void we had with our Quickbooks software. We now can smoothly and efficiently calculate our monthly sales commissions for each sales rep with ease, consistency, and accuracy. We have had some more specific needs over time and they have always met our new requirements on a timely basis much to our satisfaction. They are always available for customer support and I like the utilization of Go to Meeting in order to communicate our needs and questions clearly and more personally. I would highly recommend Q commissions to business associates with the same type of need. I have dealt in particular with Siva a lot who has always been a pleasure to work with. Thanks Q Commission.

Pros

Consistent, accurate, user friendly

This is a very good Commission software, which was customized for our needs. Very easy to use. Time on calculation commissions are decreased from weeks to minutes. We are very pleased with results.