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QCommission software

163 reviews(4.5/5)
163 reviews(4.5/5)

QCommission is a cloud-based and on-premise sales commission solution for small to midsize businesses and larger enterprises. It helps users calculate salespeople’s compensation.

QCommission allows users to calculate commissions and commission periods. Sales commissions are calculated based on the performance of salespeople. Automated sales commission tool allows administrators to calculate partial and full payments. It helps users reduce errors in commissions and allows them to establish plans.

It creates complex commission plans, such as split commissions for multiple representatives, varying commission rates by attainment and varying commissions by-products. It maintains the data involved in calculating commissions and allows the production of commission statements to the field. The solution provides report templates for sales commission information and an analytics module to interpret information in charts and graphs.

QCommission integrates with Salesforce, Sage, Oracle Fusion, Microsoft Dynamics and QuickBooks. QCommission complies with Sarbanes-Oxley regulations.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8

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163 Reviews of QCommission

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  • Kendal from VM Strategies

    Specialty: Consulting

    Number of employees: 2-10 employees

    July 2018

    Great commission tracking and payment system

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Great commission tracking and payment system if your compensation model is commission based. Highly recommend

    Cons

    If only some of your employees are commission based this may be more work than it's worth to track your commissioned employees

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Alyssa from Acuity Professional Placement Solutions

    Number of employees: 11-50 employees

    June 2018

    Always easier than I think

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have to do very little math!

    Pros

    After I encounter a snag, the support team is always there to show me the simplest ways to get the job done. After any troubleshooting, it does all the work for me!

    Cons

    It can sometimes be a little daunting to understand but the support team always helps me navigate it smoothly!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    June 2018

    Hi Alyssa! Thank you so much for writing a review of QCommission! We're glad that you're happy with the software, and that it's helping make your job a lot easier. Also, I'm all about doing very little math, so I feel you there! :) Thanks again, and we hope to be doing business with you for many more years to come. P.S. Will be sharing your comments with our customer support/success team, so they know that they are appreciated. :) - Dianne Gutierrez, Marketing Coordinator

  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Qcommission has helped our small business track and calculate commission in a much easier way.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.

    Cons

    fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    June 2018

    Hi there. Thank you so much for writing a review of QCommission. I have forwarded your comments to the appropriate team so that we can continuously work on making QCommission better for our customers. Thanks! - Dianne Gutierrez Marketing Coordinator

  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    May 2018

    Generally, our experience has been good because the software completes all of the basics needed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

    Pros

    I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

    Cons

    When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    May 2018

    Hi! Thank you for this review of QCommission. We sincerely appreciate it. I have forwarded your comments to the appropriate team. We will work on finding ways to make things better. Thanks again. - Dianne Gutierrez, Marketing Coordinator

  • Anna from P3 Pacific Packaging Products Inc.

    Number of employees: 11-50 employees

    April 2018

    Great but can be confusing at times.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great customer service and support team. The program report is clear and easy to read the calculations.

    Cons

    The program can be confusing at times and I don't understand some of the functions but we have a great support team to walk us through each issue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    May 2018

    Hi Anna. Thank you so much for writing a review for QCommission! We sincerely appreciate it. Rest assured that I have forwarded what you mentioned in the "Cons" section to the appropriate team, so that we can work on improving your experience with the software. Thanks again! - Dianne Gutierrez, Marketing Coordinator

  • Christy from Gcommerce Solutions

    April 2018

    Good commission tracking software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for reconciling spreadsheets that are tracking the years of customer service against commission percentage changes. Customer service is great at responding and getting issues resolved quickly!

    Cons

    No standard manual, if there is a problem have to contact customer service. Employee turnover requires more time to set up in the system because they have to be linked and contracted to the correct license.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi Christy. Thank you so much for writing a review of QCommission. I have taken note of the opportunities you mentioned and will forward it right away to the appropriate team. :) - Dianne Gutierrez, Marketing Coordinator

  • Dave from Wet Solutions Inc

    Number of employees: 11-50 employees

    April 2018

    We had an overall positive experience in all phases of the configuration & implementation of QC.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our commission process as it existed before QCommission was slow, time-consuming and open to human error. Automating the processes we formerly did by hand has given our payroll person more time to devote to other things.

    Pros

    We were initially surprised that QCommission could handle our complicated multi-tier commission program but the people at QCommission told us it would be no problem. During the configuration phase we communicated with our QC project manager several times a week. Once the implementation period started, we threw a few additional requests their way which they were able to do without any problem. Our office manager and I were continually surprised that they were able to automate what was for us a time-consuming process which involved pen, paper, spreadsheets and color-coded stamps. This program has reduced our commission activities to a fraction of the time we used to spend on it. QCommission has helped our efficiency and we didn't need to break our budget to do it.

    Cons

    Honestly, we are fairly new users of QCommission and haven't encountered any notable "cons" yet. Our project manager and the QC support people have been very responsive so far so I'm confident that any trouble we may encounter down the road will be handled quickly and efficiently.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi Dave! Thank you so much for taking the time to write a review of QCommission! We're glad that QC has been a big help to you, and we hope to be able to continue to work with you for many years to come. Thanks again! - Dianne Gutierrez, Marketing Coordinator

  • Clayton from RAA

    Number of employees: 51-200 employees

    April 2018

    Great software to help you with the chore of completing commissions for your team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to scale our commissions operations much better than before just using excel in-house. The ability to easily send your entire team a detailed breakdown of every person on their statement is a huge advantage.

    Pros

    It works. It does what it is supposed to do, and the reporting is a big advantage. I've asked for and paid for a few custom reports from their team which I use in every monthly commission reporting.

    Cons

    Diagnosing errors is a little difficult. When something goes wrong, I almost have to reach out to the support team because I can't tell what the error is exactly. Their support team is very helpful and quick to respond.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi Clayton. Thank you so much for this review of QCommission! We're glad that it's doing its job of helping you out with your commissions. I have taken note of your other comments and forwarded it to the appropriate team. We look forward to work with you in many years to come. :) - Dianne Gutierrez, Marketing Coordinator

  • Conrad from Micro Quality Calibration, Inc.

    April 2018

    QCommission is an adequate source for calculating commission and managing payouts all in one place.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Calculating employees commission flawlessly.

    Pros

    I do like that QCommission is integrated with most CRMs. We use Salesforce an it was easy to sync the two. I also like being able to see how much money has been paid out while also seeing amoutn of money coming in.

    Cons

    Someone could do most of this work in excel if trained properly. It is very nice to have everything all in one software but I debate if I even need it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi Conrad. Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it. We'll do our best to give you the best service that you deserve. Best, Dianne Gutierrez, Marketing Coordinator

  • Roland from PRN

    April 2018

    Relatively smooth operation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Concise report in a few pages. Information is well organized and traceable to the data. There is an ease to understandability.

    Cons

    Errors if everything is not typed correctly. No error message to give you a clue as to what is wrong

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi Roland. Thank you so much for taking the time to write a review of QCommission! I have taken note of the issue with errors, and will forward it to the appropriate team. Best, Dianne Gutierrez, Marketing Coordinator

  • bob from Eagle Superabrasives

    Number of employees: 2-10 employees

    April 2018

    Excellent software that saves me hours

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saving hours of time each month and giving more professional reports

    Pros

    The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

    Cons

    You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi, Bob. Thank you so much for taking the time to write a review of QCommission! We sincerely appreciate it. Rest assured that your comments under the Cons section will be forwarded to the appropriate team. Thanks again! - Dianne Gutierrez, Marketing Coordinator

  • John from Vista Color

    Number of employees: 51-200 employees

    March 2018

    very helpful and responsive customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs.

    Cons

    to make any customization changes you have to reach out to make any changes however they are always available.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    April 2018

    Hi John, Thank you so much for taking the time to write a review of QCommission. We sincerely appreciate it. I have forwarded a copy of your review to the appropriate teams to let them know what other aspects of QCommission we can improve. Thanks again! - Dianne Gutierrez, Marketing Coordinator

  • Mirna from STORIS, Inc.

    March 2018

    Overall the experience up until we went Live was very stressful. We had very specific requirements.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about this software is the Commission Statements. They are very professional and detailed.

    Cons

    There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    March 2018

    Hi Mirna. Thank you so much for taking the time to write a review for QCommission. We're sorry for the stress the go-live process has caused you. Please know that I have forwarded your concern to the appropriate team and that we will do our best to make things better moving forward. Thanks. - Dianne Gutierrez, Marketing Coordinator

  • Savanna from FreedomClaimsManagement

    Number of employees: 2-10 employees

    March 2018

    My experience has been pretty good. Minor issues have arose, but customer support is outstanding.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it itemizes all of the statements for each of the individuals that we pay out that way they know how much they are getting and from what group.

    Cons

    I do not like that the most minor things can cause an error when uploading the files onto the program.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    March 2018

    Hi Savanna. Thank you so much for taking the time to write a review for us. I will make sure that your comments will reach the right team so that we can improve your experience. - Dianne Gutierrez Marketing Coordinator

  • Cortney from DeBarry Packaging Inc.

    March 2018

    The Q Commissions' Team has been fantastic to work with on this project

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Q Commissions program has been a god send. It has lessened our load in calculating sales commissions from approximately 20+ hours per month to less than one hour per month. One of the best features is the quick turnaround time from the support team with regards to questions and solutions.

    Cons

    I believe that the only negative; if you could call it negative was the speed at which the Q Commissions Team finished the overall project. We were worried that with the quick turn around time that they might have forgotten some items or skipped some steps, but there is has been less than 3 errors that we have come across. Those errors were then dealt with by the support team in a very timely manner.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    March 2018

    Hi Cortney! We're thrilled that you're happy with QCommission and our services. Will share your review with our customer success team to let them know. :) Thanks! - Dianne Gutierrez, Marketing Team

  • Robert from Emporos Systems Corporation

    Number of employees: 11-50 employees

    February 2018

    QCommission a versatile solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program.

    Pros

    Versatile web-based
    Integrates well with QuickBooks
    Can manage commission plans that range from the simple to the complex
    Good analytics and reporting
    Cost effective

    Cons

    Can require support for material plan changes
    Web-based tool takes time to adapt to
    A more intuitive web interface would be helpful

    This review was submitted organically. No incentive was offered
    Review Source: GetApp

    Response: CellarStone, Inc., Cellarstone

    March 2018

    Hi Robert. Thank you so much for taking the time to write this review. We sincerely appreciate it. Please rest assured that we will take your comments and do our best to improve. Best, Dianne Gutierrez, Marketing Coordinator

  • Sarah from Repurpose, Inc.

    February 2018

    Overall, a good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.

    Cons

    Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    February 2018

    Hi Sarah. Thank you for taking the time to write a review for us! We're glad that you find QCommission useful and the staff helpful. I have taken note of the cons that mentioned and will definitely share it with the appropriate team so that we can further improve QCommission for you. Thanks again! Dianne Gutierrez Marketing Coordinator

  • Kira from Pinpoint Resource Group, LLC.

    January 2018

    My overall experience with QCommission has been excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very satisfied with QCommissions. Their tech support team is awesome! Very quick to resolving any issues I have.

    Cons

    When error codes appear at times I don't know how to resolve the issue on my own. But luckily their support team is always there to help and explain the problem.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    January 2018

    Hi Kira. Thank you so much for taking the time to review QCommission! We're glad that you've had an excellent experience so far. We'll work even harder to make sure you get only the best service from us. :) - Dianne Gutierrez, Marketing Coordinator

  • Colleen from Zenith Specialty Bag Co., Inc.

    December 2017

    The software does what we need it to do.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software saves me quite a bit of time each month. I can easily make changes to the program as needed. Our past system was "hard coded" and needed a computer programmer to change most things within the program.

    Pros

    Customer support is top notch! I couldn't ask for better customer service. I send an email and get an immediate confirmation of receipt and then the issue is resolved within 24-48 hours.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    December 2017

    Hi Colleen. We're extremely glad to know that you are happy with our service and our software! We're utterly grateful to have you as a customer. Looking forward to doing business with you for many more years to come! Best, Dianne G. Marketing Coordinator

  • Laura from Getinge

    November 2017

    Excellent. The product, the customer service, the overall solution has been streamlined.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    It has been an immense time savings to our company. With paying near 1,000 payees with over 60 different comp plans, this flexible solution has been extremely helpful in tracking payee movement, incentives, and audit trails. Not to mention, the support team's customer service is second to none. For the low price of the system, we've already seen a return on investment in our eyes.

    Cons

    One must be very detailed when going thru the requirements of the software with the implementation team, and if adding enhancements going forward as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: CellarStone, Cellarstone

    December 2017

    Hi Laura, this is great! We're glad that QCommission has been a huge help to you and that you're already seeing a return on investment! I have noted down the "con" that you mentioned and will share it with the appropriate team so we can continue to improve. Thank you for taking the time to write this review! We sincerely appreciate it. :) - Dianne Marketing Coordinator

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