QCommission Software

Calculating employees commission flawlessly.

Pros

I do like that QCommission is integrated with most CRMs. We use Salesforce an it was easy to sync the two. I also like being able to see how much money has been paid out while also seeing amoutn of money coming in.

Cons

Someone could do most of this work in excel if trained properly. It is very nice to have everything all in one software but I debate if I even need it.

Pros

Concise report in a few pages. Information is well organized and traceable to the data. There is an ease to understandability.

Cons

Errors if everything is not typed correctly. No error message to give you a clue as to what is wrong

Saving hours of time each month and giving more professional reports

Pros

The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

Cons

You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

Pros

The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs.

Cons

to make any customization changes you have to reach out to make any changes however they are always available.

Pros

What I like most about this software is the Commission Statements. They are very professional and detailed.

Cons

There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.

Pros

I like that it itemizes all of the statements for each of the individuals that we pay out that way they know how much they are getting and from what group.

Cons

I do not like that the most minor things can cause an error when uploading the files onto the program.

Pros

The Q Commissions program has been a god send. It has lessened our load in calculating sales commissions from approximately 20+ hours per month to less than one hour per month. One of the best features is the quick turnaround time from the support team with regards to questions and solutions.

Cons

I believe that the only negative; if you could call it negative was the speed at which the Q Commissions Team finished the overall project. We were worried that with the quick turn around time that they might have forgotten some items or skipped some steps, but there is has been less than 3 errors that we have come across. Those errors were then dealt with by the support team in a very timely manner.

Pros

Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program.

Pros

Versatile web-based
Integrates well with QuickBooks
Can manage commission plans that range from the simple to the complex
Good analytics and reporting
Cost effective

Cons

Can require support for material plan changes
Web-based tool takes time to adapt to
A more intuitive web interface would be helpful

Pros

It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.

Cons

Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.

Pros

Very satisfied with QCommissions. Their tech support team is awesome! Very quick to resolving any issues I have.

Cons

When error codes appear at times I don't know how to resolve the issue on my own. But luckily their support team is always there to help and explain the problem.

This software saves me quite a bit of time each month. I can easily make changes to the program as needed. Our past system was "hard coded" and needed a computer programmer to change most things within the program.

Pros

Customer support is top notch! I couldn't ask for better customer service. I send an email and get an immediate confirmation of receipt and then the issue is resolved within 24-48 hours.

Pros

It has been an immense time savings to our company. With paying near 1,000 payees with over 60 different comp plans, this flexible solution has been extremely helpful in tracking payee movement, incentives, and audit trails. Not to mention, the support team's customer service is second to none. For the low price of the system, we've already seen a return on investment in our eyes.

Cons

One must be very detailed when going thru the requirements of the software with the implementation team, and if adding enhancements going forward as well.

Less time calculating and processing commissions with great accuracy.

Pros

I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.

Cons

I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.

Time to process commissions has been greatly reduced.

Pros

Getting commissions processed is getting quicker every month as I become more proficient. I like that I have the ability to change commission rates per commissioned item, adjust a sales person's draw account on a monthly basis, and can easily generate one-time payouts or deductions for one-off items. Setting up and importing reports for calculation is extremely easy and quick. Once you click calculate, you have your results in minutes.

Cons

The Draw account is laid out very different on the pay statements from how we showed it on our previous statements. The ending balance is the same, but it is taking my team a few months to figure out how the commissions flow to their Draw balance.

Pros

QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Cons

Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Pros

Once you are set-up, this is very simple to use. I upload data once or twice a week and my sales staff can keep track of their progress without making a calls to me. Tech support is quick with responding.

Cons

Set-up and explaining how we worked took some time and there were many tweaks. Lots of calls to tech support. Some of the reports could be simplified.

Easy to run Commission reports and less of manual effort

Pros

It is user friendly and if in case of any issue, the support team was good. The turnaround time in delivering the reports was quick. Q Comm has a good support team.

Cons

Integrating our accounting software with the program takes a long time if the file is huge. Other than that I don't think of any cons in the software as such.

Pros

I like that it integrates with Quickbooks and I can have different payee structures and statements for everyone.

Cons

This app is so frustrating to use if you have any kind of changes or new people to add. Each time I have to have support add them and everything else gets screwed up in the process. Then they expect I'm at their beck and call to troubleshoot. This product was supposed to make my life easier not more difficult and stressful. After almost a year of constant problems I will be looking for another solution.

Everything I needed in a calculator for my complicated commissions plan it satisfied. It has reduced my time for payroll from calculating the commissions over a period of at least 24 straight hours to minutes. It is a miracle product for those who have commissions to pay in payroll.

Pros

Everything! It is a very valuable tool to me and my company. The ease of use and functionality makes my life so much easier in paying my employees their commissions.

Cons

When there is an error in importing, finding the problem that created it. It is usually a manual error on our part entering the numbers and splits in QuickBooks.

Going from a manual process with spreadsheets monthly and quarterly to QC.

Pros

The ease of use and understanding of what it offers. I was able to learn and use this product day one once implemented. The team I worked with was great. Easy to work with and very experienced in their abilities to build our plans to how we wanted.

Cons

The only downfall is that I would not be able to set up all commissions structures myself. For some that are more advance I will need to go to QC and it will be an additional cost.