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QJumpers Applicant Tracking vs Rippling

QJumpers Applicant Tracking vs Rippling

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Overall Rating
4.4 (21)
4.9 (3064)
Ease-of-Use
4.4 / 5
4.9 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.1 / 5
4.8 / 5
Last Review Written
March 28, 2021
September 7, 2024
Pros/Cons
  • Pros

  • The knowledge center has been helpful in resolving issues and the team is a big help.
  • I like the applicant tracking software, which means ease of use for managers moving applicants to another bucket and the ability to have templates to send emails to applicants when moving applicants.
  • User friendly manual and helpdesk are amazing if you have a query.
  • Cons

  • The old software was very slow and reporting features were inadequate but these have both been remedied.
  • We were a bit disappointed that we were not contacted earlier than 2 months prior to them switching to a new online platform.
  • This gave us limited time to plan to move our data and processes to the new system.
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  • Pros

  • I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
  • It has a rich feature set, and is fairly easy to set-up. Working within the software is intuitive, and the Rippling support team is responsive, helpful, and friendly.
  • I can easily get to all other applications needed, the integration functionality is great. Super helpful and user friendly.
  • Cons

  • This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
  • Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
  • Probably more of our problem, but the birthdays are not up to date.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

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FrontRunners

2023

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166 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos