Reviewsnap software

Lots of data, great reports, excellent customer service.

This program needs to be much less manual, more technological savvy and easier to use.

The system is flexible, allowing users to customize the review process. This one of the best products that I have used! I would recommend this product to anyone that has a small business.

I use Reviewsnap for year end performance evaluations. I like that it is modular and relatively easy to use. I think it is very flexible, which is great, but not always intuitive. I enjoy working with it and so do my managers.

initiating a performance review is usually a very smooth easy process although this past January we experienced a lot of difficulty and delays. It was concerning as we missed our deadline and it seemed as though we may have had a mess up with old reviews. it was a technical and service issue.

We had been conducting reviews in house, without any formal systems in place for email reminders, status updates, etc. I took my wish list to ReviewSnap along with my implementation date and the team has been great! I even recommended them to a friend of mine for their business needs.

Very solid product with lots of functionality! We are excited about the possibility of using this product.

I am not sure what happened, but the customer service was great and then was non-existent overnight. Emails were not being responded to; no one was answering the phone, and messages were not returned. Eventually, I got someone on the phone and found out an I had a new account rep (no one reached out to me) and she has been okay but not nearly as available or responsive as our first rep.

I reviewed 5 software systems for small business performance management and found review snap to be the best. Many systems are cumbersome and offer many modules, which I didn't need.

The software is very easy to use, setup and maintain. The only recommendation that I have is to have additional reporting features and more robust reporting capabilities.

Easy to use, flexible system. Great customer service, prompt and courteous. Works great for our needs!

Since we have implemented this software, I have only heard positive comments from the users. From an Administrators point of view it is very easy to manage, make changes and updates. Our account rep is also right on it whenever I need assistance - Candace Beebe

Very easy to implement; extremely flexible in setup; we customized templates for three employee classes. The list of competency groups is so comprehensive and the individual competencies allow for so many different levels - it was very easy to put together review templates that were more meaningful to our employees. Love that performance management of competencies, goals, journal entries are all in one place. And that multiple people can view journal entries and kudos; love the kudos. Goal setting is easy to do. Would like even more capabilities with cascading goals, but part of that is training within our company. The support given by Reviewsnap staff is excellent. They are very responsive and helpful and spend time to help you understand the system very thoroughly. Our employees loved how easy it was to use. Simple things like having individual file folders with employee pictures is really nice, too. We are very pleased with Reviewsnap and will begin to utilize the compensation module to make it even more comprehensive and useful. Like that you can install one module at a time, so users can get familiar with it. Great feedback from management team and employees as well.