RotaCloud vs StreetSmart

RATING:

4.9

(246)

RotaCloud has 246 reviews and a rating of 4.88 / 5 stars vs StreetSmart which has 108 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (246)
4.2 (108)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
July 5, 2019
Pros/Cons
  • Pros

  • The features are so easy to use, I tell everyone who needs to use it that they literally cannot break it. It is easy to navigate and the features added are getting better and better.
  • Customer service and support is excellent, response time is excellent.
  • Cons

  • The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together.
  • App at manager level is terrible. Cannot see who is off whereas on employee version you can.
Read all user reviews
  • Pros

  • The company makes the software straight forward and easy to use.
  • Excellent customer service when calling tech support. Tech support personnel were very friendly and knowledgeable.
  • Cons

  • Tracking keeps losing contact with phone for one staff. We have tried to reinstall multiple times and no fix at this time.
  • The 2 most frustrating things with this software are the inability to make a customer inactive, and the lack of a place to make notes like gate codes.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos