It took us longer than is usual to implement but this would have been shorter had we followed the process prescribed by the Team at SkillStation - a big learning point - follow the process because it works.The support, advice and ongoing guidance from the team has been first class from day one. The system is constantly being improved at no extra cost and the development team listen to feedback and respond quickly.

Now the initial "system fill" task is completed, SkillStation is providing a quick, consistent and reliable means of managing our Training and Competence. It allows various levels of access from Learner to Master user and presents a single point of reference for all our Training & Competency information, which, in a highly regulated industry is hugely beneficial.The reporting tools allow the users to get valuable insights and plan effective actions to maintain and improve our collective competencies. The introduction of the totally electronic PDR's has been a game changer from the old paper based system.The value for money I believe is outstanding when compared to some other systems.

Some of the terminology used within the system takes some getting used to but this is quickly learnt. The manuals give basic instruction but could be improved. Having said that, the team from SkillStation are very quick to assist with any issues via telephone or Teams calls.

By implementing SkillStation, we have now been able to streamline our way of capturing competency data, and ensure that all departments have a skills matrix and are able to view skill gaps and opportunities for progression.

SkillStation has everything required of a competency management system. It has the capacity to review and report on an entire teams competency level, which is great for succession planning and identifying skill gaps. We are still in the implementation stage, however, the few that are up and running on the system are already keen to start working on closing their skill gaps.

For new users, the software can be quite complicated. We have had to create user guides to help people navigate their way around it, especially for administrators. There are a few things SkillStation does not allow you to do, which can make it difficult for managers to sign off their teams.

Overall my experience has been positive, we are not where I would like us to be in the deployment of Skill Station to the wider population of the site for various business reasons. It has helped to provide quick and easy over views to organise training and certification for audits which has made these tasks much easier to manage for the site.

The software makes it easy to plan for future training needs on annual refreshers, also giving oversight of where we may need training and the gaps that we have in particular training.

Skill Station for us is still in infancy, inherited from a previous colleague. we do not have a lot of the additional features as not currently needed, I do not dislike anything about the platform, I would like notifications around training events that have taken place where attendance status are not updated/competency data not input, sometimes being away from my desk for a couple days whilst training takes place means it can be forgotten to go on and update these features, it may also be beneficial to have a lockout or completed banner of some kind when data has already been input for that session.

Skillstation allows us to easily view/record/assess each individuals competency record, the system itself has enabled us to construct clear training plans for new starters and help us to identify areas of improvement across our workforce. We are also easily able to keep track of expiry skills, objectives and training events within the system.

The reporting tool within Skillstation has been invaluable for us, we can easily view employee competency levels and/or expiring skills with just a few clicks - it has allowed us to identify skills gaps across our teams which we were unable to before and made planning for training courses so much easier.

I feel that it could be improved by having some kind of 'back' button within the system, we've noticed when raising objectives once we save one we have to go back through the whole process again

I have found it a very useful tool and the support from the tech team is one of the best I have encountered

User friendly and excellent customer support.

Maybe slightly better manuals. Apart from that it does not hang/lag very good software.

From initial enquiry to developing and deploying the system the support from Think Eleven has been superb. Guidance about setting up has been invaluable.

The visual interface for users is easy to navigate. Dashboard and reporting functions for managers are very clear.

Not applicable - all features are good and easy to understand.