Smartly

RATING:

4.9

(14)

Overview

Reviews

Alternatives

About Smartly

Smartly is a cloud-based payroll solution designed to help businesses manage payroll and process payments in compliance with regulatory standards. The application enables employees to view approvals, payroll details, timesheets, payslips and more via a self-service portal. The platform also allows employers to create and manage payroll templates, track time and attendance for employees, and generate reports. The application is HIPAA-compliant and integrates with a range of business applications, including QuickBooks. It also allows users to view reports on their timesheets, attendance and pay rates. Smartly team offers support through live chat, email and phone contact.

Smartly Pricing

Smartly is available across the following price plans: Payroll One: $33 per month Payroll Two: $40 per month Payroll Three: $65 per month

Starting price:

NZ$40.00

Free trial:

Available

Free version:

Not Available

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Smartly Reviews

Overall Rating

4.9

Ratings Breakdown

(13)

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for Smartly

1 - 5 of 14 Reviews

Read All 14 Reviews

Catherine

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Catherine's Comments

I have recommended Smartly to many others. It is a great payroll system. I love using it and would not change to anything else.

PROS

Ease of use, integration to Xero, tax compliance, help desk

CONS

I missed the help desk when it was not staffed. Great to have it operating again. Many thanks

Reason for choosing Smartly

Smartly had an experienced track record. Although the costs were similar, we thought that Smartly was likely to be more reliable, given that Xero was a recently intoduced payroll system. The integration of Smartly to Xero made up our mind to definitely stay with Smartly.

Reasons for switching to Smartly

cost, ease of use, reports, tax compliance updates and advice

John

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Why I use Smartly for my Payroll

My overall experience has been 10/10! I would highly recommend Smartly to others looking for a simple way to do your businesses payroll. Its the 1 stop Payroll shop!!

PROS

I like using payroll as it very user friendly. Admin isn't my strong point but working my way through Smartly is so easy to use. Customer support is very friendly and helpful. The team are understanding in every situation, and take time to explain things clearly. The team return calls in a timely matter The website has lots of extra information and videos to help answer questions. The payroll system can be integrated with my schedule system I use for rosters and timesheets for staff. Unlimited support & training

CONS

There's not much I can say about least likes as I've always had good experiences.

Jenny

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Great Service and Easy Use

Other than finding the product itself easy and quick to use, the main experience I have had with Smartly is the knowledge of their staff and feeling there is always someone that can help me.

PROS

If I am ever unsure of compliance or how to enter pays etc. there is always a very knowledgeable person that I am able talk to.

CONS

There isn't really anything that I dislike about Smartly it is a very efficient way of processing our payroll.

Reason for choosing Smartly

Price and the simplicity of Smartly at that time.

Reasons for switching to Smartly

MYOB Payroll was very complicated to use at that time and it really frustrated me.

Erina

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Be Smart & Use Smartly

I recommend this as the payroll platform for all my clients employment needs. As a user of Smartly for over 10 years I find it easy to use and have confidence the pay and holiday calculations are correct and comply. One touch pay processing and a fully automated payment proces stake the stress out of payroll for both my clients and I. Highly recommended :-)

PROS

Fully integrated payroll service that pays your employees, files employment returns with Inland Revenue and deducts PAYE, handles payslips and legal compliance.

CONS

It allows you to manipulate the average earnings calculation (via reducing the hours) to go below the legal requirement.

Reason for choosing Smartly

Fully integrated payment process/filing and easy to use

Chelsea

Farming, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Too Easy

PROS

We find Smartly so simple and easy to use for timesheet tracking and payroll. Our staff also find Smartly super easy to use, to load timesheets, leave requests etc. Customer Service staff are very helpful also.

CONS

Nothing I can think of. Was a bit worried when they changed/upgraded the website a year or so ago, but I had nothing to be worried about, as still just as easy to navigate.

Read All 14 Reviews