Customer support and willingness to work with us to get exactly the right features.

Initially, it was challenging to get the reporting, but we worked through together.

Best thing this software work offline so you don't have to worry for Net connection or network issue. It will also give you analysis and help you to do offline survey as well.

Best thing about this software that you can use it offline. This software give you analysis and feedback about your content with all the details like how much time anyone spend on that content, how many page they read and other details. It helps you to get offline customer survey, assessment and data capture.

They can make it more customizable so everyone use it as per their requirement.

The product was easy to use, support given was great. Knowledge of features was transfered just in time.

User interface had some dashboards but those were not customizable by admins. You have to request updates to Focal employees.

What i like the the most is about how it has been designed to be user orientated.

I think it would be good to increase visibility to app administrators about the architecture design decided.