UKG Ready

UKG Ready

RATING:

4.12

(803)

About UKG Ready

UKG Ready is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance. Built from a merger that created one of the largest global cloud companies, UKG™ (Ultimate Kronos Group) is a leading provider of HCM, payroll, HR service delivery, and workforce management solutions that help organizations drive better business outcomes, improve HR effectiveness, and make work a more connected experience for everyone. At UKG, our purpose is people....
Talent acquisition dashboard
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UKG Ready Reviews

Overall Rating

4.12

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 795 reviews

Carmen

Company size: 10,001+ employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Kronos Review

User Profile

Courtney

Verified reviewer

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

Easy to use as an employee

This software is very reliable and secure when it comes to the employee's information. Being able to log in and see what HR sees in their system made it easy to see what needed to be updated. Also, being able to request time off through the software eliminated the paper trail of trying to get it signed off.

Pros

Clocking in and clocking out of work was a breeze. Kronos allowed us to clock in/out via the computer or by swiping our IDs at the time clock.

Cons

There were a few times that the software didn't catch a time where I swiped in or out of work. Luckily, my manager is able to go into the Kronos software an immediately fix the time card

Jana

Company size: 201-500 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

January 2020

Kronos

Overall I have had a great experience with Kronos. I love the learning feature. I have only had issues with the new interface.

Pros

I love the ease of clocking in and out. The phone app is great especially with being able to clock in or out even when you are off line. Love the tracking feature also for the phone app. I also like the reporting module. It is very versatile and I can make reports for individuals exact likes, wants and needs.

Cons

I do not like the new interface at all. It takes longer to get to everything. I feel like I have at least 2 to 3 more clicks of the mouse to get anywhere I need to go. Also the time card seems more messy and harder for the employees to read.

Reasons for choosing UKG Ready

The size and capabilities that were offered

Reasons for switching to UKG Ready

Kronos bought them out and they were our best option

brandy

Company size: 1,001-5,000 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

November 2022

So many uses from keeping up with time and vacation

Pros

This software is easy to use both on the computer and mobile app. Acess to employee time and time off counts is easy to use and access.

Cons

At this time I do not have any dislikes or issues with this.

Devan

Company size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

October 2018

Worked great until we reached the Labor Level limit

Pros

The system provides an easy to use punch in/punch out process using bio-metric fingerprint scan, there are customize-able dashboards and reporting functions, and if you have a straightforward business model without the need to segregate costs into multiple Job Orders this is a great system.

Cons

The Workforce Ready terminals do not support barcode readers, you have to select everything from a list. They also don't display in the same way you have your Job Orders or Cost Centers setup, they only display as a list view, with some qualifiers for searching. If you need detailed job costing, there are a lot of additional steps required to set up and manage all the data, and there is no inherent connectivity to ERP systems. Middleware is provided to help move data in and out of other systems, but it all has to be custom programmed, which you as the customer are required to provide. If you are using a standard job prefix, there is a limit of 750 records in any one folder, and once you surpass that limit, the functionality of the "Tree View" (which is how everyone is accustomed to viewing a file structure) reverts to a "List View" which is absolutely useless for a large collection of data due to the way it is formatted. Once the limit is reached, the previous functionality can not be restored, which causes a lot of heartache for people that have been accustomed to visually finding the Job number and then have to learn how to search using "Like" or "Between". Knowing this up front would have prevented the purchase of the product, but it took literally weeks of dialog with support to just discover what the issue was when it occurred, and the software engineering team had no interest in fixing the code that caused it.

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