What is VAIRKKO Suite?

VAIRKKO Suite is a cloud-based workforce and operations management platform that helps small to large size businesses manage employee lifecycle, performance appraisal, time and attendance, scheduling, skills testing and variable workforce.

VAIRKKO Suite offers a host of cloud solutions such as certification, scheduling, human resources, e-learning, time and payroll, classroom, online forms and quality assurance. Primary features of the platform include compliance tracking, mobile access, automatic alerts, data management, self-service portals, reminders, equipment tracking, detailed reports, mass emails, biometric time clocks and more. The platform enables users to either choose a single cloud service or combine multiple services to create a custom suite.

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Supported Operating System(s):

Web browser (OS agnostic)

109 Reviews of VAIRKKO Suite

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(75)

75

4 stars

(29)

29

3 stars

(3)

3

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

January 2019

David from Carroll County Fire & Rescue

Verified Reviewer

Company Size: 11-50 employees

Industry: Public Safety

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2019

Toolkit Review

Overall experience has been fantastic through the years. Keep up the good work!

Pros

I like the ease of use and all of the combined functionality offered. I can keep track of certifications and my work schedule, with ease.

Cons

I have not found anything with the software that is negative. Perhaps offer a smartphone app?

Response from VAIRKKO Technologies

Replied January 2019

Hi David, Thank you for your review of the VAIRKKO platform. We are happy to hear that you are getting so much use out of the platform and that it offers a one-stop shop for many of your organizations needs - from tracking certifications to viewing your work schedule. Thank you again for your review of the VAIRKKO platform and for being a valued customer!

September 2020

Jordell from Ciner Resources

Company Size: 201-500 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Must Have!!

As we continue to improve and build up our training processes, Vairkko not only keeps up with us, but we find that they already have a feature to manage our next step! The customer service is OUTSTANDING!! If I could underline that word, as well as make it all caps I would! It's been a pleasure to partner with Vairkko as we improve our training and certification processes.

Pros

Very user friendly and everything is so visually appealing!

Cons

My biggest struggle was as I continued to upload new data the pages took longer and longer to load. When I called my Vairkko representative to explain the issue, she took it to their design team, and within a day or two, they came up with a solution and implemented it. It took one phone call and the issue was expediently resolved!

Response from VAIRKKO Technologies

Replied October 2020

Hey There Jordell! Thanks so much for leaving us a review and for your kind words. We are truly thankful to have the opportunity to work with folks just like you. Every day we are humbled and continue to strive to deliver nothing but the very best for you, your organization as well as all our amazing clients! Should you or your team need anything else from VAIRKKO, please never hesitate to reach out as we are here, and happy to help!

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

August 2018

Bulky and Overbuilt for our needs, with terrible customer service

Overwhelmingly disappointed. We wanted a simple solution, and to be fair, this is not a simple system. It is incredibly complex, and overbuilt for what we needed. It may be great for someone else. The sign up and mandatory training was too much for me. I think it was 2 hours of training before I could use my account, then another 2 sessions of 90 minutes each, which I did not have the time for. I just wanted a simple solution to my problem, and instead was given a tutorial on an overbuilt product. And I will say, without the 2+ hours of training I completed, I would not have been able to figure out the software. My interactions with the company itself were even more disappointing. We asked for a month-to-month package for just credential tracking. However, against our will, the contract stated it was an annual contract, but the sales person said not to worry about that and just cancel it in 30 days; also there was an add-on costfor an additional 10 hrs training that we did not want nor use. On day 31 or 32, because I run a company, I asked to be released from my annual contract and go back to month-to-month. I was told that I had passed the 30 day mark, and now had to complete the entire contract, even though I wanted a month-to-month to begin with and they sent over the contract with the wrong details, and we never used the additional training, but were made to pay for it. It was incredibly unethical and unprofessional the way it was handled.

Pros

We had hoped it would solve a problem we were having with credentialing. We wanted to track our drivers' credentialing documents. In theory, it would have done this. We are not sure how well it would have worked. It seems they wiped our data out of the system, and I didn't realize this until one of my drivers told me he had to get his DL renewed because it was expiring in a few days. We are paying for the system to alert us of this type of issue.

Cons

I had bookmark links just to find where I had to go. It is not user friendly, unless you are spending hours in the system getting to learn the pathways to find different areas. The set up process is cumbersome, and the training requirements are burdensome. However, for how overbuilt and confusing the software is, I can understand the heavy emphasis on mandatory training. We never found out if the system really worked, as it looks like our data was taken out of the system by Vairkko, and they won't let us out of our contract, which was supposed to be month-to-month, but the sales guy sent an annual instead. And they said since it was signed, we had to fulfill it.

Response from VAIRKKO Technologies

Replied August 2018

We are sorry to hear that your time with VAIRKKO has been frustrating. We strive to work with each one of our clients to ensure they have a positive experience with our product - our billing department worked to find a mutually agreeable solution to account for the training fee, which you had decided to continue paying for. For the notifications feature, this needs to be manually turned on - we do this to protect new companies so their employees don't receive notification emails upon data import. We looked in your system, the notification feature is turned off. We would be happy to show you how to turn it on. As for your system data, what has been imported is still in the system as of 8/24, the morning of this response. We will be reaching out to walk through the system with you so hopefully we are able to resolve some of the issues you speak to in this review. We are sorry this has been a frustrating experience and we are committed to working with you, if you are willing.

July 2020

Ginger from STC Industrial (formerly Sumter Transport)

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Adding the HR application

We were on when the program was Toolkit. We have seen it evolve and it is really is a great tool. We are now working on the HR application to the program. We feel it will complete the electronic process for employee information. Great tool to our daily work!

Pros

We work in refineries with several departments of our company: transportation and refinery services. These employees have to have certain credentials to obtain access to the refinery. Vairkko allowed us to list certifications and to let us know when the certifications are due to expire. An employee cannot gain access if certifications, drug screens, physicals are expired. This is a fabulous feature for us!

Cons

We need additional or optional tabs for certifications. We would love another "tab" for important certifications but not required certifications for our jobs. We like the program so well it seems everything is being added and it floods the employee's certification list will everything. We would like to be able to look at the required tab and have another tab for optional certifications--items that are important to us for safety but that may not stop an employee from entrance to a job.

Reasons for Choosing VAIRKKO Suite

We spoke directly to [SENSITIVE CONTENT HIDDEN] and his IT support before we purchased. We had a few calls and [SENSITIVE CONTENT HIDDEN] and his team were excellent in directions and giving of their time to help us get what we wanted. Very personable. We knew that Vairkko fit what we were looking for and the program has proved it!

Response from VAIRKKO Technologies

Replied August 2020

Thank you so much for your review and we're so glad you are finding true value in VAIRKKO for your organization! I have taken your feedback and sent it to our support team as I believe what you are seeking with an "OPTIONAL" tab is already possible and one of our support team members will reach out to you shortly to assist you. We have even more BIG things coming to the platform that we are sure you and your team are going to love so be sure to stay tuned. Should you guys need anything else please never forget support is completely free so feel free to reach out to us at any time! Thank you again for your review!

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2019

simplicity

it has been welcoming, good program that seems to work.

Pros

its easy to use for our business and pretty user friendly.

Cons

some screens would take longer times to load, maintenance issues in the beginning and inability to "sign" my signature on a smart phone still.

Response from VAIRKKO Technologies

Replied January 2019

Hello, Thank you for the time you took to review the VAIRKKO platform. We are happy to hear that you have found the system easy to use and user friendly. We have just released the Signature system into the platform - so check with your organization to see if this would be a good fit. Thank you again for your feedback and for being a valued customer. We look forward to your continued use with the platform.