VAIRKKO Suite

VAIRKKO Suite

RATING:

4.62

(125)

About VAIRKKO Suite

eLearning Cloud is a cloud-based learning management solution (LMS) from VAIRKKO that enables organizations to provide training to their employees. The solution allows users to distribute learning content to company employees, create new training courses, update corporate policies and conduct new employee orientations. Users can upload movies, PowerPoint files, PDFs, images and audio clips. They can configure course prerequisites to guide new employees through learning and development programs. Post-course test actions require employees to give practical applications of what they have learned in the courses and provide course feedback. eLearning Cloud provides remedial training to employees on test questions they answered incorrectly. The solution offers multiple q...

VAIRKKO Suite Pricing

A-la-carte system that allows users to choose products as per business requirements

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Not Available

VAIRKKO Suite calendar
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VAIRKKO Suite Reviews

Overall Rating

4.62

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 125 reviews

User Profile

David

Verified reviewer

Company size: 11-50 employees

Industry: Public Safety

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

January 2019

Toolkit Review

Overall experience has been fantastic through the years. Keep up the good work!

Pros

I like the ease of use and all of the combined functionality offered. I can keep track of certifications and my work schedule, with ease.

Cons

I have not found anything with the software that is negative. Perhaps offer a smartphone app?

Response from VAIRKKO Technologies

Hi David, Thank you for your review of the VAIRKKO platform. We are happy to hear that you are getting so much use out of the platform and that it offers a one-stop shop for many of your organizations needs - from tracking certifications to viewing your work schedule. Thank you again for your review of the VAIRKKO platform and for being a valued customer!

Replied January 2019

Ray

Company size: 201-500 employees

Industry: Utilities

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2022

Tracking Training . . . Look No Further

My overall experience with Vairkko has been amazing. Everything from set up, to use, to interaction with customer service. I can't say enough good things about this software. If you are looking for an amazing tracking software look no further. We even use it to track our incentive program. Simply put . . . it's amazing!

Pros

This software is very easy to use. The training and usage videos that are available if you forget a process, are a great resource. If you are still having an issue their customer service is top notch. Their onboarding process is awesome as they assign an account manager that works with you every step of the way. They have you complete various tasks to get you used to using the system.

Cons

There actually has not been anything that I do not like. Every feature is very intuitive and easy to use.

Reasons for choosing VAIRKKO Suite

Ease of use and features. Overall presentation by the vendor.

Response from VAIRKKO Technologies

Good Morning Ray! Wow, such an amazing review and we're so happy to hear of your success with the VAIRKKO Platform! Thank you for the kind words and amazing feedback. Remember, should you or your team need anything to help make your experience with the VAIRKKO system even better please never hesitate to reach out to us directly at any time. We are constantly looking for great product suggestions to help us improve the platform even more! Thanks so much again for the review!

Replied February 2022

Edward

Company size: 501-1,000 employees

Industry: Utilities

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2020

New Implementation

Pros

This product is easy to use and easy to learn. With a large number of employees, many of whom are not on computers regularly, a platform that is easy to learn and remember given the long periods between touches is critical.

Cons

I have not identified any negative or "least liked" features or capabilities at this time.

Reasons for choosing VAIRKKO Suite

Price, functionality, and ease of use

Response from VAIRKKO Technologies

Hey The EJ, Thank you so much for your kind words! We are thrilled to hear from you and we are so excited to work with you and your organization going forward as you continue to progress through your implementation of the VAIRKKO platform for the Fort Worth, Texas Water Department. Thanks again for sharing your exceptional experience with VAIRKKO and should you or your team ever need anything in the future please never hesitate to reach out to us at any time; we're here and happy to help!

Replied December 2020

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

August 2018

Bulky and Overbuilt for our needs, with terrible customer service

Overwhelmingly disappointed. We wanted a simple solution, and to be fair, this is not a simple system. It is incredibly complex, and overbuilt for what we needed. It may be great for someone else. The sign up and mandatory training was too much for me. I think it was 2 hours of training before I could use my account, then another 2 sessions of 90 minutes each, which I did not have the time for. I just wanted a simple solution to my problem, and instead was given a tutorial on an overbuilt product. And I will say, without the 2+ hours of training I completed, I would not have been able to figure out the software. My interactions with the company itself were even more disappointing. We asked for a month-to-month package for just credential tracking. However, against our will, the contract stated it was an annual contract, but the sales person said not to worry about that and just cancel it in 30 days; also there was an add-on costfor an additional 10 hrs training that we did not want nor use. On day 31 or 32, because I run a company, I asked to be released from my annual contract and go back to month-to-month. I was told that I had passed the 30 day mark, and now had to complete the entire contract, even though I wanted a month-to-month to begin with and they sent over the contract with the wrong details, and we never used the additional training, but were made to pay for it. It was incredibly unethical and unprofessional the way it was handled.

Pros

We had hoped it would solve a problem we were having with credentialing. We wanted to track our drivers' credentialing documents. In theory, it would have done this. We are not sure how well it would have worked. It seems they wiped our data out of the system, and I didn't realize this until one of my drivers told me he had to get his DL renewed because it was expiring in a few days. We are paying for the system to alert us of this type of issue.

Cons

I had bookmark links just to find where I had to go. It is not user friendly, unless you are spending hours in the system getting to learn the pathways to find different areas. The set up process is cumbersome, and the training requirements are burdensome. However, for how overbuilt and confusing the software is, I can understand the heavy emphasis on mandatory training. We never found out if the system really worked, as it looks like our data was taken out of the system by Vairkko, and they won't let us out of our contract, which was supposed to be month-to-month, but the sales guy sent an annual instead. And they said since it was signed, we had to fulfill it.

Response from VAIRKKO Technologies

We are sorry to hear that your time with VAIRKKO has been frustrating. We strive to work with each one of our clients to ensure they have a positive experience with our product - our billing department worked to find a mutually agreeable solution to account for the training fee, which you had decided to continue paying for. For the notifications feature, this needs to be manually turned on - we do this to protect new companies so their employees don't receive notification emails upon data import. We looked in your system, the notification feature is turned off. We would be happy to show you how to turn it on. As for your system data, what has been imported is still in the system as of 8/24, the morning of this response. We will be reaching out to walk through the system with you so hopefully we are able to resolve some of the issues you speak to in this review. We are sorry this has been a frustrating experience and we are committed to working with you, if you are willing.

Replied August 2018

Nikki

Company size: 11-50 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2022

Plenty of features and customer service

The whole Vairkko support team has always been easy to reach and very responsive when needing help with many various topics and needs.

Pros

It has great features that the whole team can use everyday. It makes the administrators job that much easier having so many different features in one place.

Cons

With so many features and new things being added, sometimes it seems like we might be missing out on cool new features that would probably be beneficial to the whole organization.

Reasons for switching to VAIRKKO Suite

Vairkko had many features rolled into one that were much needed for our organization.

Response from VAIRKKO Technologies

Good Morning Nikki! Thank you for the kind words and amazing feedback. Remember, should you or your team need anything to help make your experience with the VAIRKKO system even better please never hesitate to reach out to us directly at any time. We are constantly looking for great product suggestions to help us improve the platform even more! Your subscription comes with free support and a dedicated customer success manager; don't be afraid to utilize either of those great resources as much as you like. Thanks so much again for the review!

Replied March 2022

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