Zelos Team Management

RATING:

5.00

(5)

About Zelos Team Management

Zelos is a task management app for teams and communities. Post tasks and shifts, and message your team members live. Zelos is great for managing deskless workforce, gig work, community management, volunteering, etc The core features are free to use with unlimited members, and the paid plans unlock additional volumes and features. All plans are fixed subscriptions with no hidden costs, so you can plan according to your budget. You can choose between monthly and annual packages. Our support team is always available for personal onboarding calls and provide live support over chat and email....

Zelos Team Management Pricing

The free version comes with unlimited members, and lets you have 25 active tasks at any given time. No credit card needed for signup! Upgrade to monthly or annual package to unlock unlimited task volume and many other premium features.

Free trial: 

Available

Free version: 

Available

Tasks and chats on desktop and mobile
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Zelos Team Management Reviews

Overall Rating

5.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4

Showing 5 reviews

Pavel

Verified reviewer

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Zelos is a life-saving for communities

Pros

Zelos is a platform that allows our Community Social Welfare Center to quickly organize additional volunteers to deliver hot lunches and support retirees and low-income families during the Covid-19 pandemic. We liked the fact that the platform allows us to build logistics for hundreds of partners in the shortest possible time, thanks to the tools provided by Zelos. In those days we had to cope with an unprecedented number of requests because people were isolated. Zelos made it possible to speed up communication within the team and volunteers. The availability of the platform on smartphones, tablets (iOS and Android) and computers (Zelos has also a web version) allows you to quickly share information and results about the tasks in a few clicks, both to volunteers and employees of our community.During our volunteers' work in the spring, we were able to have hundreds of meals, run dozens of errands - such as shopping for medicines and products, as well as offer our customers such opportunities as distance learning assistance or just chatting. In the future, we’re going to use the platform for its intended purpose - to coordinate volunteers at local gatherings. However, the pandemic situation has proven that the platform can be suitable for many other life situations.

Cons

The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app. Chat with the admins would be useful in many situations where the volunteer does not have enough information to deliver a particular request (for example, a changed address or time of delivery of a parcel).From a technical point of view, we did not have big problems with the installation of Zelos by our volunteers and workers. The Zelos application is simple and easy to use, and this is an important reason why we preferred this solution in our work.

Response from Zelos

Thank you so much for the thorough review, Pavel! It is great to hear about the success of your productive community! You are right, we did not have chats in early 2020 - but by now we have added this missing feature. Now you can also have chats in Zelos, either in groups or 1:1!

Replied November 2022

Sandra Laura

Company size: 201-500 employees

Industry: Performing Arts

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Essential for effective volunteer management

Pros

Easy and direct task management for both the admins (department coordinators) and the users (volunteers). The product was essential in our specific need to gamify our volunteers' experience. Very few users ever had questions about how to use the product or refused to join at all, so we got almost everyone on board. Integration with our work was easy and has continued to be over the years.

Cons

Over the years the gamification aspect has become less central to the product so although the information is available to admins, it is not anymore to users. Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).

Response from Zelos

Thanks for the kind words, Sandra! We hear you about bringing more attention back to gamification. We're definitely planning to give more love to the feature later this year, and return the public leaderboards + an activity overview dashboard. Keep an eye out for our product updates newsletter so you'll be the first to know when the upgrades roll out ;) - Johanna

Replied September 2022

Hannele

Verified reviewer

Company size: 11-50 employees

Industry: Arts and Crafts

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Good experience

I am very pleased with Zelos. It has helped to manage hundreds of volunteers in times of urgent need.

Pros

I love the simple, logical and easy-to-use interface for both admins and users. I also enjoy the help from team whenever necessary.

Cons

I have not got any problems to put forward.

Response from Zelos

Thank you, Hannele! Your support is what keeps us going - Johanna

Replied September 2022

Ave Gail

Verified reviewer

Company size: 2-10 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Can't imagine working without Zelos!

Super!

Pros

Easy to use, only features that are relevant, no fancy shiny useless stuff. The best of all is customer service! Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.

Cons

The "add task" button should not be stuck in upper right corner, should stay on screen also when scrolling down on page.

Response from Zelos

Thank you so much for the encouraging review, Ave Gail! Looks like we're doing something right ;) I believe the inconvenience of the "new task button" scrolling away occurs on in desktop view (on mobile, it's in a fixed position). I'll bring this up at our next design meeting to see if there's a good way to bring the same experience to the desktop view! - Johanna

Replied September 2022

Merili

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Zelos is a great tool for gamification!

Pros

Our Changemakers' journey with Zelos was great due to the fact that really eased the challenge of how to gamify our youth programs. The customer service was always eager to help and answered our questions quickly. It is relatively easy to customize the customer journey and adjust different settings.

Cons

Whilst using Zelos app, sum bugs appeared that sometimes slowed our pace.

Response from Zelos

Thank you for the review, Merili! It's awesome that you've chosen Zelos to support your youth programme. With any bugs you encounter - do report them through the customer service chat on your app dashboard (or e-mail us at support@getzelos.com), so that we can fix them as quickly as possible! - Johanna

Replied September 2022