Bizzabo vs Cvent Event Management
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.1 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
September 9, 2024
September 30, 2024
Pros/Cons
Pros
- I really like the simplicity and ease that Bizzabo provides together with the attractive look and feel. Delegates were thrilled with the app as they found it highly useful and interactive.
- Plus, they offer excellent customer service. My favorite features were the ability to watch the activity stream and social sharing in real-time and maximizing the refer-a-friend ticket boost.
- Loved the quick feedback from the team as well - representative is of this world lovely, patient. The templates were great and loved how integrated the website and the app were.
Cons
- We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.
- Before we used our own main website, which was really hard on time management as every change we had to do was through our development team (even when it came to changing a full stop).
- Using a product for web management, a product for email and crm, a product for retargeting, a product for ticket sales etc. and tying them all together is a COLOSSAL PAIN.
Pros
- It is very easy to use, as the ready-made templates help in choosing the appropriate design, as well as adding images, texts and video clips, and editing them with great flexibility.
- As a long time user of RegOnline, we can highly recommend the software based on it's flexibility, user-friendliness, and outstanding customer support.
- I have really enjoyed our experience so far. Their customer service is excellent and the functionality is great.
Cons
- We have had a horrible experience with Cvent. Our industry is in crisis mode due to the pandemic and they will not work us at all.
- I think they are scrubbing the negative reviews to keep a high number of stars to dupe potential clients.
- I rarely post about other companies, but feel that this company has the worst event platform and highest cost I have seen in the conference industry in the past 10 years.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
