Its easy to use once you have familiarised yourself with the system and when we have required support the Hammertech team have been excellent to deal with assisting us with any queeries.

On some occasions it connection is lost all informant is lost. If configured information is not up dated it can prevent certain actions from completing eg.

A little difficult to get individuals to register themselves.

We requested a password reset, which came through so late that it had expired before it arrived. Requested three more and had the same problem.

Great software, working closely with contractors for improvement will make it even better.

Lots of folks are resistant to change and switching to a new software. The inspection flow with its dropdowns/nested items, etc. can be difficult for some to use.

Overall experience with Hammertech has been great. The team with hammertech has always been extremely helpful.

There is no way to add in check questions to be completed by site management, when they are approving workers and substances for use on site.

System works great when you have a commitment from the project.

It can be very easy to navigate, basically it is user friendly. Make it simple to follow and it gives a clear understanding as far as what to do for each section.

Some workers are confused with re-induction messages the register, then don’t read the message properly to sit their induction.

I think that the system is as good as you make it.

The access to utilize the software to streamline subcontractors from project to project is awesome. The ease of having pretty much everything in 1 spot.

Lack of cooperation from some contractors to use it correctly or upload documents within timeframes can be frustrating.

With HammerTech, they are all keeping on top of the HSEQ requirements and developing supporting evidence to demonstrate this.

Does great job, with a little bit of improvement it could be the best.

Ease of functionality has seen great buy-in by users. Training and technical support second to none.

HammerTech has an overall good fit for the construction industry. HammerTech presents as a 'partner' in our commercial arrangement opposed to a 'fee for service' supplier.

Hammertech the Software and Company has been great to work with during our investigation, pilot and now go live phases.

The daily pre start through meetings is difficult and time consuming to use.

Their customer support is fantastic too and they are very keen to better their product and tailor it to their clients' needs.

Great customer service; very responsive and addresses issues effectively.

The graphs and data I can pull from it are helpful and easy to get. Notifications to managers make follow-up easier to do in a timely manner.

Very helpful with the launching of the platform - helpful with any questions we have, quick to help us with any problems we run across Helpful to find creative solutions for requests.

Ease of use, internet based, ability to modify to meet the needs of the company.

We went from tracking on a Word document to Incident Tracker. It is a great way to track issues, trends, train staff on handling incidents, and have a system for systematic manager follow up.

This is a very good and basic incident management/tracker program. It is easy to use on the staff end.

We continue to be pleased with the platform. Additionally, tech support is always swift to handle our technical requests if needed.

Incident Tracker makes it easy for library staff across locations to share reports. It keeps all the reports in one place and is easy to search.

Rolling this out was easy and almost seamless.

Don't like that the clinic/Facility I am sending the incident to does not automatically populate the person I am sending it to. I have to manually search for the person and assign them a ticket.

I am able to gather enough information and investigate the matter. It is very customizable and the staff are great to make changes.

There is no way to archive old reports when a new year begins.

I am enjoying the last platform upgrade - looks sleeker and appears faster. We love the activity hotspot and trending reports.

The banned patron feature is a bit clunky and only someone with admin rights can use it. Could be a bit easier to use this function.

It is cost effective solution. Data can be exported to excel.

US Dollar

HammerTech empowers Owners, Engineers, and Contractors to reduce operational costs, improve safety and reduce insurance premiums by managing all areas of operations and safety in a single connected jobsite solution. 

Manage pre-qualifications, training, daily reports, worker hours, online enrollments, orientations, equipment, permits, JHA’s, SDS management and more in one centralized solution - improve productivity up to 32%.



LongDescription

Employee Management

Barcode/Ticket Scanning

Subcontractor Management

Training Record Management

Customizable Reports

Document Storage

Access Controls/Permissions

OSHA Recordkeeping

Activity Tracking

Risk Assessment

Image Capture

Report Templates

Collaboration Tools

Offline Access

Risk Management

Failed Inspection Tracking

Version Control

Configurable Workflow

Mobile Access

Compliance Management

Training Management

Issue Management

Occupational Health Management

Role-Based Permissions

Forms Management

Workflow Management

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Quality Control

Industrial Safety Management

Customizable Templates

Incident Reporting

Dashboard

Audit Management

Real Time Reporting

Reporting/Analytics

Monitoring

Equipment Tracking

Customizable Forms

Hazardous Materials Management

Incident Management

Corrective and Preventive Actions (CAPA)

Audit Planning

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Real Time Analytics

Safety Incident Management

Mobile Alerts

Email Alerts

Progress Tracking

Digital Signature

Real-Time Monitoring

Electronic Signature

Complaint Management

Risk Analysis

Customizable Fields

Audit Trail

Real Time Data

Risk Alerts

Accident Investigation

Real-Time Notifications

Real-Time Updates

Data Visualization

Nonconformance Tracking

Document Review

Trend Analysis

Investigation Management

OSHA Compliance

Per User, Per Project and Enterprise pricing plans are available.
Contact HammerTech for full pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

51-200

201-500

501-1000

1000+

HammerTech

In Person

Live Online

Webinars

Documentation

Videos

Incident Tracker is an on-premise and cloud-based solution that helps security firms, educational institutions, healthcare agencies, and other businesses manage incidents. It enables users to categorize digital forms into multiple groups and generate incident reports based on actionable analytics.


Key features of Incident Tracker include alerts/notifications, document management, role-based access, data import/export, and heat maps. It allows businesses to create customizable forms with details such as name, code, or incident description as well as add text boxes, labels, or radio buttons. Additionally, users can track the status of reports and receive reminders on follow-up processes. Incident Tracker also helps enterprises integrate with Active Directory and Lightweight Directory Access Protocol (LDAP) to record user details.


Pricing is provided by McKula Inc. Support is available via live chat, phone, email, and other online resources.



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