Overall, I have had better experience with other management systems. I feel like there is just too much to process.

The rates come in very close and some are dead on. And if I have any questions, they are always quick to respond.

It has saved me so much time from going into each company and trying it myself, they make it quick and user friendly.

It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.

Used the management system along with the web site. The web site development team is fantastic.

This is the worst operating system I have EVER used.

Supports most carriers and best integration with them. Good intergration with HawkSoft and other agency management systems.

I liked the pricing and the features. I liked the fact that this is a simple industry specfice CMS.

I especially love their customer service/tech support. They are very nice and helpful and respond really quick.

We no longer need to go into each company's website to do quotes. We go to this website, and it is a one-stop shop to compare pricing initially.

You start looking elsewhere and think about a divorce because you can't take the excuses, the apathy, unreliability, extra time and effort that affects your productivity.

Terrible reporting features, not able to run birthdays with everything else. Bad customer support/on boarding and training.

I would give this five stars, it will save you a ton of time if you represent a large number of companies.

I like the compatibility this software has with multiple insurance companies and being able to rate policies fairly quickly.

The mobile versions are great. I love the texting ability and all the text messages sync  with the insureds file.

Obtaining accurate reports is very difficult. They are often broken and will timeout during download.

I was so hopeful and excited by the pitch and product potential. But just like romance, after the honeymoon you see what life with your partner is really like.

They checked and it's not the carriers request that answers affecting rating are missing or the question is missing completely.

I expected disruption for 2 months-it's been over 4 so far.

Virtually non-existent customer support with reporting problems; no one is empowered to do anything.

Very easy to use and very helpful when extracting monthly reports.

I am imputing everything into the system myself. You say you pay for onboarding - it is a lot of works.

Trying to build a new report is even worse. The customer support for reporting is non-existent.

I love the concept of this product. The idea of receiving multiple quotes but only having to input information once is very appealing.

I cancelled it a while back. N ow I'm looking at switching to PL rater because they say their prefill works plus they have integration with mvrs to look up tickets and accident.

I love that when you have leads that come in from a lead generator the information is automatically in EZlynx.

Overall, we enjoyed Ezlynx. Would recommend to other agencies.

Great, great system to have in our office to help quote.

Ease of use and the ability to quickly move from contact to contact.

Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.

I like software that is versatile, and this one seems specifically built for telemarketers.

Very good, not give them and excellent since there is always room for improvements.

Amazing outbound phone dialer at a very affordable price. This software product is a snap to learn.

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails.

It tracks The Who what and when all I have to do is focus on giving my best when I get a live caller.

It has been great using PhoneBurner as it has helped at going through thousands of potential customers really effectively and efficiently, and filter based on a host of variables.

Phone burner integrates seamlessly with our Salesforce and Jungo software allowing us to access all of our leads in a highly efficient manner.

PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.

This software allows you to have the most effective communication with your client in a matter of seconds.

We love that the software is constantly evolving for the better, and that the technical support is always responsive and willing to help.

The time saved helps me get on to more calls and more opportunity.

The benefits of the software are endless especially with the ability to integrate with other sales software.

Limitations on sort options are a pain to work around, but workable.

The only issue I have is I always get a no contacts selected error. All I have to do is log back in to sales-force and continue from there.

Not to mention, I'm getting 20-30 follow ups per person per day. It's a little early to tell, but just one conversion from a single day would pay for the software for a year.

After vetting many options, we chose PhoneBurner because it was robust and the best value for the money. We're still in our first week and we've already increased our KPIs.

The support team not only helped me ably, they were always cheerful and pleasant to deal with.

Ease f functions...Has CRM and email platform built-in.

Saves my team so much time, always get a response from their customer care team within minutes. Hands down best Customer Service of any platform I have used.

The software is not simply another tech product but, cost effective without sacrificing the quality of the product.

Ease of use included updates usually have excellent features enhancing it's use.

I learned that I'll probably use them after they institute inbound calling.

Easy to use, customer service, adapts to our needs.

Everything from the free trial, to the ease of using it, to the customer service was excellent.

I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up.

You pay for problems NOT happening. You pay for not having to fix issues.

I like the ability to upload lists, and call through the list very quickly. Ability to drop emails/voicemails to the contacts without rerecording/retyping.

US Dollar

EZLynx provides innovative insurance software that streamlines your agency’s workflow and manages the end-to-end policy lifecycle. Integrated into one platform, EZLynx Management System™ is designed to meet the unique needs of your business in an easy-to-use interface that takes care of doing the work for you. 

From real-time home and auto quoting on your insurance agency website to email marketing, pipeline management, reporting, AI, and more, EZLynx has the integrated solution for you.

EZLynx drives the success of over 30,000 agencies with:

EZLynx Rating Engine
EZLynx Rating Engine™ is an easy-to-use comparative rater that lets independent insurance agents get real-time personal lines quotes from hundreds of carriers across 48 states on any device. Cross-carrier personal lines quoting has never been simpler.

EZLynx Management System
EZLynx Management System™ leverages client and policy data to maximize your agency's ability to retain current customers while acquiring new business. Find your customer's quotes, policies, claims, and documents in one organized place and easily remarket with up-to-date information synced from your daily policy downloads. EZLynx is a complete agency management solution, with all the tools you need to sell, service and grow your business. A single platform means your agency won’t be slowed down by disparate systems our multiple software vendors. Having all your agency’s data on a single platform makes every aspect of that data more visible, intelligent, actionable, and profitable. One, single system means no more duplicate entries, interrupted workflows, or bridging data between separate systems. Because you have a single view of the customer, you always have the most accurate and complete picture up on the screen.

EZLynx Client Center
EZLynx Client Center provides mobile-ready online customer self-service. Your clients are satisfied immediately with 24/7 remote access to their policies, change requests, ID Cards, claims and more.

EZLynx Automation Center
Automating processes represents a significant benefit in time savings to agencies - meaning they are not paying employees to do work that their management system can and should do for them. EZLynx anticipates and suggests what to do next, and will even automate these steps for your agency. Get more done in less time by automating sales, retention, servicing and client engagement across your entire agency. EZLynx Automation Center comes equipped with recommended workflow templates to help your agency realize the benefits of the tool immediately. These templates were built with the most common and time-saving agency use cases in mind.

EZLynx drives the insurance industry forward.
The expectations of today’s insurance shoppers are rooted in their online consumer experiences, across all industries. EZLynx solutions like EZLynx Virtual Agent, online customer self-service, and timely automated customer communication help your agency meet these new demands. Policy Compare provides a side-by-side comparison of the expiring and renewing policies, so you can quickly and meaningfully understand the difference in premium. Being able to better advise your clients at renewal time reinforces the trusted advisor relationship, which is all too important for the independent insurance industry. Carrier eDocs and Messaging workflows help agencies expand and strengthen the relationship between insureds, agents and insurers. The EZLynx Connect Marketplace provides development-free connectivity to third-party vendor solutions, advancing your agency immediately in targeted ways. Benefit from turnkey access to industry-leading integrations and cross-selling opportunities. 

LongDescription

Lifecycle Management

Insurance Policy Management

Comparative Insurance Rating

Insurance Rating

Customizable Reports

Document Storage

For Casualty Insurance

Digital Signature

Carrier Upload

Policy Management

MGA Administration

Customizable Fields

Customer Portal

For Homeowners Insurance

Automated Quoting

Data Import/Export

Multiple Line Rating

Self Service Portal

Lead Management

Email Marketing

Broker/Agent Portal

Commercial Lines

Real Time Data

Client Portal

Forms Management

For Personal Insurance

Email Management

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Customizable Templates

Billing & Invoicing

Accounting Integration

Single Data Entry

Customizable Branding

Commission Management

Claims Management

Customizable Forms

Multi-State

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Campaign Management

Document Management

Search/Filter

Web browser (OS agnostic)

Please contact EXLynx directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

EZLynx

Live Online

Webinars

Documentation

Videos

PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.

The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. 

Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.

PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.

The solution is available on a monthly subscription basis and provides customer support via phone and email.

Real Time Analytics

Engagement Tracking

Call Duration

For Democrats

Call Volume

Content Delivery

Pre-recorded Messages

Call Transfer

For Republicans

User Management

Inbound Reporting

Meeting Management

Lead Capture

Performance Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

Sales Pipeline Management

Task Scheduling

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Lead Distribution

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Calendar Management

Integrations Management

Goal Management

Sales Trend Analysis

On-Demand Recording

Call Center Management

Call Disposition

Unattended Call Management

Progressive Dialer

Template Management

VoIP

Campaign Segmentation

Email Tracking

Call List Management

Call Routing

Process/Workflow Automation

Email Templates

Recording

Contact Management

VoIP Connection

Outbound Call Center

List Management

Sales Reports

FCC Compliance

Call Scheduling

Performance Metrics

Inbound Call Center

Customizable Caller ID

Call Scripting

Call Reporting

Multi-Channel Communication

Fundraising Management

Queue Management

Role-Based Permissions

Real-Time Notifications

Multiple Scripts

Workflow Management

Caller ID

Campaign Specific Caller ID

Event Triggered Actions

Computer Telephony Integration

Reminders

Telemarketing Management

Volunteer Management

Calendar Sync

Voter Database

For Sales Teams/Organizations

Event Calendar

Free Trial - no credit card required. Get unlimited dialing from $126/month paid annually. Sales leaders get an exclusive set of features to manage and monitor reps and scale growth. A non-dialing admin seat is free.

EZLynx vs PhoneBurner

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