Agiliron

RATING:

4.5

(41)

About Agiliron

Agiliron is an all-in-one Retail Management System which allows you to manage all orders, inventory and CRM records, from all channels, in one place. Agiliron also integrates with many of your existing business tools like Quickbooks, ShipStation, SPS Commerce, Order Desk, Zapier, Mercury Payments, Magento, Shopify and much more! Learn more at http://www.agiliron.com/ Operate More Efficiently and Increase Sales With Agiliron - Advanced Inventory Management: Easily and efficiently manage orders & inventory from all channels in one place - Affordable Solution for Businesses of All Sizes: Low start up and operating costs. Scales with your business. - Integrated & Customizable: Grow sales via multiple channels and manage operations with ease. - Works with Popular Tools: I...

Agiliron Pricing

Premier: $99 billed monthly or $79/month billed annually Enterprise: $199 billed monthly or $169/month billed annually Global Enterprise: $299 billed monthly or $249/month billed annually

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Agiliron Inventory Management
Slide 1 of 6

Agiliron Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Agiliron

1 - 5 of 41 Reviews

Matthew

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Extremely versatile solution for complex business

Agiliron has helped our business grow dramatically, and consolidate our operations across many different vendors and sales channels. From regular eCommerce shipments, to vendor fulfillment, wholesalers, and even 3PLs we can keep all our orders and inventory data in one place which lets us manage many different relationships with comparatively small staff. The complexity of what Agiliron can do is generally intimidating to new staff and it can take a while to get them acquainted with the system, but once they understand it runs very efficiently and their customer service is very responsive when issues or questions arise.

PROS

-Connects us to Amazon, eBay, Shopify, CommerceHub and EDI systems. Collects orders from all those sources as well as in-store and phone orders into one place, allowing for easy shipping and sales tracking. -Connected systems let our customer support personnel easily find accounts and orders and attach records from service calls. -Developers work to create tools for new business needs as they arise.

CONS

-System complexity requires extensive training for new staff -Requires multiple steps for most common operations

User Profile

Mike

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

MOVED FROM QUICKBOOKS DESKTOP TO AGILIRON

PROS

(1) Best value for the money. (2) Onboarding process is great. (3) Staff training is great. (4) Centrally managed inventory for multiple stores/warehouses and multiple sales channels. (5) Inventory includes ability to enter SEO information and product images (used with B2C/B2B/POS channels), maintain multiple vendors for each product, and several other features which we have yet to implement. (6) CRM is good. (7) Ability to perform bulk updates is great. (8) Moving to Agiliron allowed us to standardize our inventory throughout the organization.

CONS

(1) Learning curve is steep. We have leaned heavily on Onboarding team. (2) Product requires multiple steps to perform the same tasks compared to QuickBooks. (3) Agiliron interface is not very intuitive. Its focus is on looking up information versus creating new transactions or list items. (4) Support is slow to respond to requests outside of the simple. (5) The online Learning Center does not give good directions in the How-To sections. (6) CRM side does not allow creation of Quotes for Leads and Prospects, only Customers. (7) Built-in reports are lacking, and common reports are missing (e.g., Customer A/R Aging Report, Product Margin Report). (8) Payment Terms do not do anything. They are just another list item. If a customer has terms of 1% 10 Net 30 and they pay within the 10-day discount window, Agiliron will just treat the payment as being short, leaving a balance due. You must reopen the original invoice and enter the discount manually, line-by-line, for each product before you post the customer payment. This is not efficient and is time-consuming. (9) QuickBooks Desktop is not updated for each change to an order. Sales are not posted until the sale is paid in full. If you change the point upon which the import occurs, you will have issues in Agiliron. We have been told that Agiliron integrates better with QuickBooks Online. This should not be the case if you advertise that your software integrates with both online and desktop versions.

Reasons for switching to Agiliron

We have 2 retail stores, each in a different city. Since 2010, each store used QuickBooks Enterprise with Advanced Inventory. Both stores carry the same inventory items, although some may come from different vendors. Each store used its own QBES company file and maintained its own inventory which meant we had several issues with inventory (multiple SKUs for the same items, sales prices differed between stores, units of measure were different). The stores could not see what was in each other’s inventory. Our inventory has approximately 8,000+ SKUs, with half of that inventory being matrix items. We also needed a more robust B2B online ordering solution for our regular customers, along with a way to centrally manage inventory among all sales channels. We looked at several 3rd party solutions and finally decided on Agiliron.

Lincoln

Retail, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2023

Be careful

We like the online sales we can do with the program but we have experience major inventory problems do to program not functioning as it should. Inventory entered incorrectly, wrong pictures on items. All I can say is be careful before you decide to pick Agiliron. It would work great for a small store or counter sales but not for a large volume parts business.

PROS

Agiliron has alot of connections with online platforms and we were looking for that and it works well in this aspect.

CONS

The program is in a testing state so there are lots of bugs, things not functioning as they are said to. What works works good but new udates can bring new headaches.

Reason for choosing Agiliron

We chose Agiliron because of the set up fee was very resonable and the online platforms it connected to. Also it had some features we were looking for but unfortunately some of them no longer are part of the program.

Reasons for switching to Agiliron

The ABC software was not able to do what they said it could do and it was costing us extreme money to try and keep using it. The accounting was the biggest problem a complete disaster.

Ramesh

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Good Solid Choice

Good overall experience, the software can be customised significantly and support is good

PROS

Wide range of integrations and the integrations are solid and in depth. Formula based pricing options are really good Many features compared to alternatives Reasonable price considering the alternatives.

CONS

Software is localised for USA/Northern America. Weight/Date/Phone formats are all tailored to North America rather than Europe/Global. Payment processing options are also limited to North America

Reasons for switching to Agiliron

More flexibility and better integrations than the alternatives. I reviewed no less than 12 alternatives before settling on Agilirion. A lot of flexibility and customisation is possible in Agiliron comapred to the competition

Allie

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great Product

I am pleased with this program and will continue to use it going forward

PROS

I like that it integrates with Shopify and Quickbooks, it has options for customization, and there is endless opportunities for growth. Support is almost instantaneous, and they helped me implement the program and continue to support us.

CONS

So far the only downside is not being able to rearrange the products in a quote/sales order, and not being able to enter a product by any word it has to be entered exactly how it is labeled in the product screen, there are ways around both of these items, and I have been assured they are working on a permanent fix.

Reason for choosing Agiliron

As mentioned above we started out with Lead Commerce, but we spent almost $10000 usd and the program was not nearly as advanced as Agiliron

Reasons for switching to Agiliron

Lead Commerce was terribly limited with no options to expand with out emptying your bank account.