About BarTender

BarTender is an on-premise software designed to help businesses in the retail, pharmaceutical, supply chain and other industries generate and print barcodes, RFID tags and labels. Administrators can design professional labels using WYSIWYG templates and select specific fonts or text styles according to requirements.

Organizations can use BarTender to define rules for conditional printing, automatically detect and capture photos for ID badges and import various graphic formats including PNG, JPG, BMP, TIF and more. Using the advanced serialization feature, supervisors can create serial numbers with alphanumeric, hexadecimal and custom sequencing patterns. Other features include regulatory compliance, auditing, document encryption, role-based acc...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

49 Reviews of BarTender

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(16)

16

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

July 2018

User Profile Picture

Brandon from Rapat Corporation

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

July 2018

We use bartender for all of our label printing needs. We use drop files to trigger.

They play really well with the zebra printers, which a lot of other software doesn't (like SSRS reports). Also the integration builder is a really powerful way to automate a lot of things. It's a life saver. And the ease of creating labels is really nice. Don't forget you can print to a regular printer too. You can make some very good paper reports that are much easier to maintain than SSRS reports.

Pros

The user interface is really well defined for people that don't code. Designing label templates is as easy as power point. Setting up the fields that need to read the data is easy to set up to. There is a very short learning curve with the product.

Cons

We have it set up to run waiting for drop files (with the integration builder). Because we aren't using the front end for normal use, end users can't get error messages. If would be nice if it had a better monitoring system to know when something goes wrong. It's not that often that it does, but when it does it can cause some problems for our business.

December 2020

Kimberly from Keystone Manufacturing

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Labels for Med Device Manufacturer

As a med device manufacturer, we were looking for a solution to a label control issue we were having in 2016. The labeling software we were using back then didn't link fields for variable data, resulting in our label operators entering lot and date information in multiple locations in different formats for a single label. It made label generation and review difficult. One of the most cited non-conformances for med device manufacturers are related to labeling, and we have had significantly less problems since transferring our device labeling to BarTender. It is easy to use the set-up wizard to get started, and has high quality training videos for all levels of use. We use it to meet a wide range of needs - from basic labels with no variable info - all the way to automatic serialization, and printing IDs from linked databases. It has been a software that has grown with us over the last 4 years, and it looks like it will continue to do so.

Pros

It seems like every labeling obstacle I've come up against in the med device realm has been handled easily by BarTender. If it is a new use for the software to generate a specific label format, barcode, etc - the Seagull Scientific website has a wealth of training files that cover how to design and manage the file.

Cons

BarTender was a signficant upgrade from Zebra Designer, and I have no complaints about its capability or functionality in everyday use.

Reasons for Switching to BarTender

Improved label control features to address compliance issues

March 2018

Jonathan from University of Washington

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

March 2018

Bad

I get a paycheck for working with it twice a month

Pros

I didn't pay for the software or the license. The software download is free, and has a 30 day free trial.

Cons

Very disappointed in the new 2016 version. The new 2016 version crashes anytime I attempt to update a database connection from one of our old XML source that worked seamlessly in 10.4. (They will still work so long as you don't touch them). Bartender then restarts and attempts to recover the bad information (which will in turn crash bartender.) Was this product actually run by QA before release? I suspect there was nothing but plug and play sceanrios tested. Very little insight into customer service. Have a lot of difficulty getting answers from the tech team. This is what happens when a company cuts back on 'costs' by elimiating quality assurance and customer support. SOme of the new 'features' have absolutely destroyed Database/setup connections. After upgrading from 10.4, all tables from our XML payloads now crash bartender when you try to do ANYTHING with them (Great coding guys). As a result, the text file source has become quite useless unless you are using a csv. Field Alias for Named database connections don't store with the named connection which makes it pointless as you will need to re-alias these things every time you change datasource. This defeats the purpose of naming/reusing a datasource if you have to re-alias all fields everytime you use it. Again, I am not convinced that this was even tested before release. Perhaps I missed something about Alpha in the whitepapers...

Response from Seagull Scientific

Replied March 2018

Hi Jonathan, I apologize for the issues you're experiencing. They are as unacceptable to all of us as here they are to you. We've brought this to the attention of BarTender's VP of Technical Services, and he's reviewing your support tickets to see how we can help. I'd also like to offer reassurance that we haven't had any reductions to our QA or technical support teams. We recognize how important these functions are, and are, in fact, investing in their growth. I understand Capterra is providing my contact information to you. Please don't hesitate to get in touch with me. I'd like to know how this turns out.

November 2020

Nazlin from MSN Business Solutions

Company Size: 1 employee

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

BarTender Regular user

BarTender is my best label printing solutions partner for the companies I worked using Microsoft Dynamics Navisiona, LS Retail and locally developed software solutions. I have been using BarTender for many years and I could not found any alternate product.

Pros

I am very happy with BarTender software. It gives us the ability to design the Barcode label on our own customization format even without a programing/coding knowledge to print a single label or thousands at a single click.

Cons

I would like to see in new update a better online help center specially online chat system or at least online submitting. It will be more convenience if the label printing comes in the order on which we send.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

Easy-to-learn and offers diverse options for barcoding including serialization.

Pros

It’s so easy to get around the user interface, even for people who have no experience working with code. There’s not much of a learning curve to this application. Anyone can create labels with great ease and diversity. The integration builder provides an avenue for automation and makes it easy to select an action we want duplicated. The program also works very well with zebra printers. It also has a the serialization feature which is pretty cool. Their website’s got a ton information that help you maximize the program like webinars,training videos, and other guides

Cons

The only downside I can think of is that they don’t have a live chat feature on their website, which would really help if you’re already on there and looking for specific information.