Luminous

RATING:

5.0

(6)
Overview

About Luminous

Luminous is a supply chain management solution that helps eCommerce businesses with project management, product forecasting, cost of goods sold (COGS) calculation, RFQs, purchasing management and more. The platform enables administrators to track inventory levels, identify lost or damaged goods, and automatically trigger reorders using a unified interface.

Luminous Pricing

Starting price: 

$150.00 

Free trial: 

Available

Free version: 

Not Available

Luminous inventory
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Luminous Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Luminous

6 Reviews

Daryl

Consumer Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Luminous has changed how we manage inventory, POs and has positively impacted our product related costs

PROS

Inventory tracking is sophisticated, yet simple We have finished good inventory & raw good inventory - Luminous has been really easy to set up for both & to manage both. Customer support has been incredible. They've held our hand & really delivered on the white-glove implementation they promised.

CONS

So far, really nothing. Adding or removing inventory in a one off manner could be simpler, but it's not been a big hinderance in our team's day to day.

Reason for choosing Luminous

Quickbooks Commerce had terrible customer support and, while it probably was capable of what we needed, it was impossible to figure out. Not intuitive & no support.

Reasons for switching to Luminous

We tried to use Shopify previously to manage our inventory and it ultimately wasn't sophisticated enough to manage raw goods & finished goods. It's really just set up to manage finished goods.

Vendor Response

Thanks so much for taking the time to leave some feedback! Our team always works hard so our clients have the best experience possible. Whether they're moving from another inventory system or switching from Google Sheets!

Replied February 2024

Devin

Warehousing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Luminous helped resolve our missing features needed.

Great. The team helped onboard us quickly and answered every question that we had. The product works beautiful.

PROS

The team was super responsive. In addition, the product has way more features than most competition. They continue to add on as well.

CONS

Like all softwares, the verbage is slighly different. It wasn't a big deal though.

Vendor Response

Hey Devin! Thanks so much for taking the time to leave us a quick review.

Replied January 2024

Edgar

Packaging and Containers, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Game changer!

Our warehouse and inventory management got a major facelift.

PROS

Customer service is the best, they are there every step of the way.

CONS

I have yet to discover anything that I can call it my least favorite, because so far all the features I am using are of great help.

Vendor Response

Hey Edgar, Thank you for taking the time to leave us a review. We work extremely hard to have top of the line customer service. Our implementation team takes great pride in making sure each client is 100% satisfied.

Replied May 2023

Kyle

Warehousing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Fantastic

PROS

Once you get an understanding of how it all works its great for keeping inventory accurate especially when keeping track of inventory is huge here.

CONS

Sometimes doesn’t update information that you input right away and have to refresh the page multiple times.

Vendor Response

Thank you so much for your feedback, Kyle. Luminous is tailored to make inventory management simple!

Replied May 2023

Jessica

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

User Friendly and Amazing Inventory and daily software

It's been really amazing, the features we have are great. The customer service. The accounting aspect will be amazing. Looking forward to grow with them

PROS

Reports are customizable Features for multiple areas of business User Friendly Cost Friendly Customer Service

CONS

New software - took time for me to understand.

Vendor Response

Thank you so much, Jessica!

Replied January 2024

Allison

Retail, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great product for inventory management

PROS

Very hands on in making sure we get the most out of the product. Helps keep everything organized.

CONS

Can be overwhelming at times with all of the different features.

Vendor Response

Thanks so much for taking the time to leave a review, Allison! We really appreciate the feedback.

Replied July 2023

6 Reviews