Once set up, it helps you stay on track of your fertilizer rounds and enables you to grow rapidly if you choose to.

What I am quite disappointed in is the switch to online hosted software run by Real Green. They are pushing companies to use their online software at a ridiculous cost.

Many reports and such can be easily pulling the wrong information with a simple mistake of not clicking a box, or clicking a box we shouldn't have.

Most of us like the fact we can see a good bit of the customers account information from the Customer Details screen without having to hop from tab to tab like in SA4.

Almost everyone in our industry uses QuickBooks - and it is the biggest pain in the butt - and I mean HUGE that SA doesn't integrate with QuickBooks.

Can do many things within their software they have available. Tech support is always a delight to deal with.

I love that it is internet based and I am able to log in anywhere. The functionality is a big improvement over the SA4 version.

After 15 months this system cost me unmeasurable losses.

One of the BIGGEST nightmares with SA - is that it doesn't play well with QuickBooks.

It seems to me that RG is working awful hard on trying to stretch beyond their wheel-house.

Response to tech support requests takes days. We had SA5 a few years ago, then went back to SA4, then came back to SA5 thinking they had the bugs worked out, but sadly, not so.

Service assistant is great. We love it and the team that works behind it.

Service assistant was great, then they decided to be cloud based so they could sell sell sell.

Over priced, the support it terrible, it is impossible to get in contact with finance and the sales team lies and tells you the software can perform in a way it can't to stick you in a contract.

What they forgot was to make it work first. They seriously need an internal IT and coding department because what they are doing doesn’t work.

You clear out the report, start over - and again a different number. It's difficult to provide accurate numbers to your boss when you aren't sure yourself if they are correct.

Overall, it was easy to use after learning the basics. The mapping and scheduling functionality is this softwares best feature.

Our main area that we enter info for our customers is the Work Order. The function of that is so bad that we use SA4.

Customer support group is excellent. Why the development group can not, or have chosen not to correct the 2 issues that I just addressed, is beyond me.

Operating a small business myself, I have found that finding what you are great at and focusing on that is the key to success.

It is unacceptable to have a system go down for all the online users.

Spread sheets and QuickBooks at $/month  is a much smarter option, unless you just like throwing money out of the window.

Easy to navigate and intuitive. Very easy to find different features and reports.

When you have to have a setting in a different platform to work in the intended platform, doesn't make much sense and it's very confusing.

Terrible experience and for months I have tried to get support and can't get any.

But I haven't used it enough, maybe when the 'issue' is completed, it goes away, not sure. Just need to spend some more time on it.

Ease of use and ability to view my schedule so well on my mobile phone.

Always had a good experience. Swift responses from the customer service team whenever I have asked a query.

The ease of use of the whole system from scheduling to routing as well as tracking all past visit history.

Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.

The staff enjoy using it from their smart phones in the field and can now accurately assist with various administration tasks.

After some weeks of testing, we realized that this app fulfils great part of our needs, reduces administration hours and make daily work easier. Competitive benefit/cost relation.

It has revolutionised our business, from Timesheets to logistics to tracking spend, its fantastic.

An absolute essential for our day to day, love the support ABC the ease of use.

When i had staff they were able to leave notes for each job that you could see in the office and after they completed jobs they could leave issues that get addressed next visit.

This arduous task used to take me hours. Now I can update the staff schedules rapidly and easily - it's actually fun to use.

Overall i am extremely happy and would recommend to anyone. The boys are extremely helpful and fast acting.

Having all of your clients/jobs in a list is great for prioritizing. Absolutely priceless app, it has made my least favorite part of managing my business so easy, quick and painless.

Tasks no longer slip through the net or take up all my memory as they are logged in once and there until completed with reminders along the way.

Overall, this product has cut my scheduling and paperwork time down tremendously. I used to use google calendar, spreadsheets and various trials with other software and this has been the best so far.

I highly recommend Sortscape's ease of use, and the great support (thanks ).

Very clear and easy to use. Everything is set out the way we like it and for us using on a daily basis it does everything we require it too.

I am able to capitalize on every employee hour, scheduling is a breeze now. I feel much more top of my business.

Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).

There is really not much to say about it on the negative side, once you get used to using it, it becomes a crucial part of the business and saves a lot of time scheduling.

I love that I can schedule recurring visits, makes scheduling so simple. The drag and drop function is great for when schedule doesn't go to plan (which is more often than not).

Scheduling used to be my most tedious task and would take so long... it is so easy with sortscapes and I enjoy scheduling.

Positive, would highly recommend. Great customer service too.

Plus they connect to Xero making invoicing a lot faster. Honest can't recommend them enough, I even asked them to raise prices as they provide way more value than we are paying.

The boys at sortscape are super easy to get in contact with, if you have issues they will address them straight away and are willing to take time to teach you how to use the program more effectively.

US Dollar

RealGreen's all-in-one solution was built by and for the green industry. With 40 years of experience, we always show up to work for you. Whether you’re in the lawn care, landscaping, or arbor care industries, we have the right software and marketing services designed to work the way you do.

Automate day-to-day tasks.  Optimize routes. Estimate in seconds. Sell and upsell in a few clicks. RealGreen’s integrated green solutions will save time, effort and money. And you’ll be able to manage nearly 20% more customers – without hiring additional staff.

RealGreen’s integrated solutions are designed to work the way you do and help you solve your biggest challenges. Whether you’re using Mobile Live to instantly connect with your team and your customers, Measurement Assistant to create fast, accurate estimates or Routing Assistant to optimize your fleet, RealGreen understands what your business needs to succeed. That’s why our customers report 7% higher growth after they partner with us.

Keeping your customers happy is essential. We can help you with that. With a Customer Assistant Website, your clients can access their account information on their time – to pay their bill, set up autopay or prepay plans, request or cancel service, or just ask a question. And Automated Marketing Assistant will send automatic, personalized, effective marketing messages based on your customer data. RealGreen makes it simple for you to build and nurture the customer relationships that are crucial to your success.

Available on any device at any time, Service Assistant® is the leading software solution for the green industry.



LongDescription

Employee Management

Time Tracking

Dispatch Management

Contract/License Management

Timesheet Management

Customer Database

Job Management

Scheduling

Self Service Portal

Mileage Tracking

Technician Management

File Storage

Pesticide Usage Tracking

Mobile Access

Fleet Management

Groundskeeping Management

Routing

Pest Activity Tracking

Service History

Alerts/Notifications

Work Order Management

Property Layouts

Billing & Invoicing

Customer Management

Accounting Integration

For Arborists

Irrigation Tracking

Inventory Control

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Quotes/Estimates

Customer History

Appointment Scheduling

Inventory Management

For Pest Control Companies

Electronic Payments

Email Alerts

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Job Costing

Electronic Signature

Invoice Management

Recurring Appointments

Calendar Management

Geographic Maps

Multi-Location

QuickBooks Integration

Inventory Tracking

Real Time Data

Client Portal

Workflow Management

Email Management

Inspection Management

Work History

Reporting & Statistics

Estimating

Customizable Templates

Job Scheduling

Real Time Reporting

Photos/Images

Reporting/Analytics

Job Tracking

Client Management

Third-Party Integrations

Search/Filter

Task Scheduling

Data Import/Export

Time & Expense Tracking

Drag & Drop

Maintenance Scheduling

Equipment Management

Route Optimization

Chemical Usage Tracking

Customer Portal

Reminders

Automated Scheduling

For Lawn Care

Location Tracking

Pricing is per month and dependent on number of users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RealGreen

In Person

Live Online

Webinars

Documentation

Videos

SortScape is a cloud-based platform that allows small to medium landscape and garden maintenance businesses to manage workflows, staff members, stocks, customers’ requests and issues. Key features include visit scheduling, contact management, employee time tracking and stock administration.


SortScape enables businesses to track employees’ time and materials utilized in the field to generate payroll and invoices, ensuring operational accuracy. It automatically informs customers on upcoming visit plans by sending notifications via text messages and let customers place orders for required work assignments, improving client engagement. It helps users access customers’ details such as contact numbers, location maps, documents, photos, work history and more via mobile devices.


SortScape comes with a drag-and-drop interface, which lets team members schedule multiple visits in a day, enhancing overall business productivity. Pricing is available on request and support is extended via live chat, phone, email and documentation.



Access Controls/Permissions

Task Management

Web browser (OS agnostic)

SortScape starts at $11/month for a single user. We also support payment in local currencies. See sortscape.com for full pricing details.

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