AbacusLaw Software


Abacus Law is both cloud-based and on-premise case automation solution designed explicitly for legal practices. The system works as a practice management tool that helps in managing workflows including billing, time and accounting operations.

Its features include court date calculator and rule-based calendaring, data security, time tracking, email management and more. The solution allows users to automate deadline through the use of rules based calendars and helps in data capture and relationship management specific to different areas of law (PI, criminal, civil, etc.)

It also centralizes documents, emails, notes which are associated with matters and contacts and handles form creation to produce signature-ready forms. Abacus has an accounting module that integrates billing, timekeeping and reporting into one single solution and is capable to handle trust accounts and retainers. The solution has a legal calendar management system that helps users to manage appointments, tasks and deadlines.

Support is available via phone and email.

Accounting and prebill
Accounting and prebill

Accounting and prebill

Accounting main

Accounting main

Dashboard analytics

Dashboard analytics

Main screen

Main screen

PI intake form

PI intake form

PM and calendar

PM and calendar

Supported Operating System(s):

Windows 7, Windows Vista, Windows 8, Windows 10



217 Reviews of AbacusLaw

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 217 reviews

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Kambiz from Nehoray and Drake

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Software review

big learning curve without much support.

Pros

The customization and adoptability, Options

Cons

learning curve, not enough educational material. The educational material available not updated for current software.

Review Source: Capterra

Bryan from VanMeveren Law Group

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

October 2018

Great Support

Pros

The software is user friendly and easy to navigate. The remote feature makes it easy to use from anywhere.

Cons

A more comprehensive accounting feature would be useful.

Review Source: Capterra

LeaAnna from The Law Offices of Susan E. Clark

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Love the Networking

Pros

I love the networking for this program. The fact that I can work from virtually anywhere is an added bonus.

Cons

I don't really have any complaints about the software. It has been most beneficial in our office.

Review Source: Capterra

Lynette from All Family Law Group, P.A.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Software and Service!

Pros

This is an excellent product and we have been using it at our firm for a few years now. Having our data secure, as well as the ease and portability of the software, is very important to our business. We love that we can run our business from wherever we are and never have to worry about IT needs. If we have an issue, which is rare, it's resolved immediately. The client services support team is top notch and we would highly recommend them.

Cons

Our firm is very happy with the software. We rarely have any issues, but if we do, they're easily resolved.

Review Source: Capterra

Aurora from Sewell Law Firm

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

AbacusLaw Review

It's great, just those little touch ups and it be perfect!

Pros

Easy to use. I like the tabs on the clients file, makes things easy. Custumer service is always there to help.

Cons

Can't have more than one window open. Sometimes when I search names, it takes a while to appear or don't appear at all until I type the name again. if add a new matter it automatically closes at the end and I have to search for the matter and open it again to add a document or link names

Review Source: Capterra

Jennifer from Josh Farmer & Assoc

Practice Area:  Bankruptcy

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Abacus law mediocre

It’s not the most intuitive software available, and the user interface needs work.

Pros

It has most of the features an average law firm would require, so if your needs are minimal, it suffices.

Cons

The user interface is clunky and has poor organization. You cannot look at the same data in different ways quickly or easily.

Review Source

Christy from DeZayas, Friel, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Abacus is Great!

Our overall experience has been excellent! WE use it not only for our cases but for billing, so it keeps us informed in all aspects of our cases.

Pros

Allows me to keep my events, documents, and e-mails all in one place, which makes it easier to reference those items quickly. I also use the documents feature, which allows me to create and edit documents I use on a daily basis.

Cons

The only thing I find negative about this program is when I create a document in a case it takes a little longer to appear in Word. However, this could very well be on my end, since we use it in a cloud forum?

Review Source: Capterra

Robert from Law Offices of Robert O. Whyte

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Abacus Review

Positive.

Pros

Easy to navigate and the financial reports were very helpful

Cons

Lack of customer support to sort through issues.

Review Source: Capterra

Jacob from Berriz Law Group

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

AbacusLaw review

Pros

Ease of use. The format allows me to find anything I need in a file within seconds.

Cons

Attaching photos can be an issue and is time consuming.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Long Time AbacusLaw user

The flexibility in creating rules for events is a great tool. For a solo practitioner AbacusLaw is a godsend.

Pros

Completing forms and inputting data is easy and intuitive. Being able to keep track of events in AbacusLaw is so much easier than with other programs i have used (like Outlook).

Cons

Some forms are not compatible with Dragon Naturally Speaking which is frustrating.

Review Source: Capterra

Lori from Law Office of Greg A. Coates

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent!

Great experience with Abacus, keeps our calendar flowing efficiently and easily!

Pros

Abacus is extremely user friendly and easy to navigate! Customer service is friendly and efficient!

Cons

My overall experience has been positive, so I dont have anything negative to say about Abacus.

Review Source: Capterra

Valerie from Kuhs & Parker

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

AbacusLaw Review

We have used AbacusLaw for at least the 18 years I have been employed and are very satisfied with the product. Helps to keep our office on top of calendaring events for our litigation cases, i.e., meetings, discovery deadlines, depositions and trials.

Pros

I work for a small firm, so we only using the calendaring system. I do like the ease of going into the calendar and just clicking on a particular day to enter my calendar event. I especially like the software for preparing trial calendars.

Cons

When I print my weekly calendar and there is a holiday that week, I have to remove "holiday" in order to print the full information for the holiday event (i.e., Court and Office Closed), otherwise it cuts it off. Once I print the calendar I have to go back in to add the holiday back, so it will continue to show up for the following year. Not a major problem, just a little inconvenient.

Review Source: Capterra

Ashley from Law Office of Steven C. Girsky

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

daily user of abacus private cloud

Pros

What I like most about this software is that it is very user friendly. I am not very tech savvy so this software is very nice and easy to use. The support staff are very friendly, courteous and helpful. They always have been able to handle and fix any questions or issues that our office have come across.

Cons

the one thing i do not like about this software is the accounting section. When I am cutting a check for a vendor, I can not add matters together to put into one check, I have to cut separate checks. To be able to put more than one matter on a particular vendor's check would make cutting checks easier.

Review Source: Capterra

Sharon from Roth Law, P.C.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Long Time Abacus User

We have been using this software to keep track of our cases, clients, experts, schedules, to-do lists, court deadlines and documents for over 15 years. It's been extremely helpful to our law firm.

Pros

It's extremely easy to use, update and share.

Cons

I haven't had any problems using Abacus. It's easy to customize for our use and has been very helpful.

Review Source: Capterra

Susan from Triay Law Office

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

AbacusLaw Review

My experience overall with AbacusLaw is that it is easy to use and links everything I need together.

Pros

What I like most about AbacusLaw is how easy it is to use. It is very straightforward and understandable.

Cons

I need to reestablish my email link to Abacus often.

Review Source: Capterra

Sherrie from Gossos Law

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Abacus Law and Accounting

Wonderful. Everything we need in one stop. Thanks

Pros

Everything. Abacus has everything needed for an attorney. Thanks

Cons

Accounting. Need more options for redoing problems

Review Source: Capterra

Scott from Piatchek Law Firm

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

October 2018

Technical Support is Outstanding

we had a problem with an upgrade, it was over my head. I called and spoke with Customer support, they went in remotely and took care of everything for me. He made life so much easier.

Pros

It keeps everything connected, from emails to documents filed with the courts and calendared appointments.

Cons

It took a while for me to understand the program

Review Source: Capterra

Amanda from The Spencer Law Firm, PLLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy customization and form templates

Abacus Law works well with my firm for calendaring (which sync's with my phone calendar) and database management. The reporting is easily customizable so I can run reports on almost every field and pull just the data I want. I like having all the "names" in a separate database so I have insurance companies, doctors, individuals, attorneys, etc that can be linked to different cases with the role they play in that specific case.

Pros

My favorite thing about Abacus is the ease of making forms and customizing the software to my practice. I've used Needles and other software that make drafting form templates into code writing for techies. Abacus is really straight forward and infinitely customizable. I've used it for 6+ years and went cloud based in the last 2 years. The cloud option is awesome. It's your techies and your practice management software all in one and it goes wherever you do... any computer with internet, phone or iPad. It's nice. Convenience to have access to everything from anywhere.

Cons

It would be nice if the reminders weren't just day specific, but if you could make them so you could have a check list of things and only have them come off the list once they are accomplished. Likewise, I'd like to be able to delegate tasks on the check list to particular users/employees.

Review Source: Capterra

E Lawrence from St George Estate Planning

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Long Time User

Tec Support was always right on and helpful and available

Pros

Ease of use, power, there was so much it would do,

Cons

general accounting never did get the hang of that, billing worked and efficient

Review Source: Capterra

Tonya from Brian J. White, APC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Company & Great Customer Service Technicians!

We can access our client files, documents and notes from any location. We never have to feel stuck without our information. If I ever need assistance or have a problem, the technicians are always available to assist with whatever problem I am having and they actually fix the problem!

Pros

The ease of being able to access from anywhere.

Cons

I can't think of anything. At times we have issues with add-ins being disabled and our out-look does not always sync with Abacus calendar.

Review Source: Capterra

Displaying 1 - 20 of 217 reviews