# CasePacer Software Reviews, Demo & Pricing - 2026 > Review of CasePacer Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/legal/casepacer-profile --- [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / CasePacer Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/legal/casepacer-profile/reviews/) # CasePacer 2026: Benefits, Features & Pricing Wondering if CasePacer is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CasePacer 4.7 [(20)](https://www.softwareadvice.com/legal/casepacer-profile/reviews/) Pricing Starting at $5.00 per month ### About CasePacer CasePacer is a case management software designed specifically for personal injury law practices, offering tools to manage case details, documents, negotiations, settlements, and related activities. The platform features an automatic workflow system that helps ensure consistency across cases by prompting users for required items and assigning tasks to appropriate team members. This workflow supports smooth transitions of cases between team members and departments, from intake to settlement, and can be customized to meet the specific operational needs of a firm. Key features include document creation, editing, and management, which allow team members to track activities and collaborate efficiently without overwriting past versions of documents. The integrated email tool enables users to create case-specific email addresses, fostering streamlined collaboration and preserving email histories tied to individual cases. For litigation management, the platform supports organization of trial-related details, including complaints, court staff, defendants, witnesses, and trial notes. The platform also allows users to build comprehensive case databases containing client information, insuranc... e data, medical evaluations, and economic loss statements. CasePacer’s implementation process is supported by an experienced Customer Success Team, composed of paralegals with a deep understanding of case workflows and legal best practices. This team assists firms in organizing documents, managing deadlines, and optimizing the use of CasePacer's features, ensuring a smooth onboarding experience. Wondering if CasePacer is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. ## CasePacer User Interface ## Popular CasePacer Alternatives Main Product CasePacer 4.7 [(20)](https://www.softwareadvice.com/legal/casepacer-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 5.0Value for money - 4.83Customer support - 4.65Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [LEAP](https://www.softwareadvice.com/product/20175-LEAP/) 4.3 [(542)](https://www.softwareadvice.com/product/20175-LEAP/reviews/) Ratings Breakdown - 4.16Ease of use - 3.99Value for money - 4.19Customer support - 4.16Functionality Pricing Available upon request Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1737)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.69Customer support - 4.48Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) 4.6 [(791)](https://www.softwareadvice.com/legal/mycase-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.59Customer support - 4.42Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Bonterra Apricot](https://www.softwareadvice.com/nonprofit/apricot-profile/) 4.2 [(226)](https://www.softwareadvice.com/nonprofit/apricot-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 3.92Value for money - 4.06Customer support - 4.09Functionality Pricing Available upon request Get Price Alternative Product [Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/) 4.8 [(358)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.72Customer support - 4.65Functionality Pricing Starting at $49.00 per month Get Price ## CasePacer Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Pay Monthly $5.00 per month Plan includes: - Pay Per Active Case - Unlimited Users - Cloud Document Management - Charge Back to the Case - Tickler System - Granular Customizations Pay Later Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CasePacer Features - Popular features found in Law Practice Management Calendar Management Client Portal Communication Management Contract/License Management CRM Document Generation Expense Tracking Mobile Access Reporting & Statistics Task Management Third-Party Integrations Trust Accounting - More features of CasePacer 2-Way Messaging Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Archiving & Retention Billing & Invoicing Case Management Case Notes Client Management Collaboration Tools Conflict Management Customizable Fields Customizable Templates Data Import/Export Docket Management Document Capture Document Classification Document Management Document Storage Document Templates Email Alerts Email Management File Sharing For Legal Professionals Legal Case Management Mobile App Project Time Tracking Records Management Reminders Search/Filter Task Progress Tracking Time & Expense Tracking Time Tracking Version Control Workflow Management ## CasePacer Integrations Kenect Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review ## CasePacer User Reviews Overall Rating 4.7 Ratings Breakdown 5 70% 4 30% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 4.8 Functionality 4.7 John N. Verified reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 Consistency, control and scalability 5 It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is smart. All of our processes are embedded into the workflows of the software. The ticklers point the way and make it impossible for the user to fail. Very efficient and gives you the confidence that comes with knowing everything is under control. Cons: Change can be hard. Some people will resist letting go of the old way of doing things. It is worth it for the efficiency gains and peace of mind. Reasons for choosing CasePacer The user friendliness of the system is superior and the intelligent workflows drastically reduce the possibility of errors. Reasons for switching to CasePacer Time Matters failed to evolve as a product and their customer service was awful. Vendor Response Thank you for the feedback! It was great to read Fireproof and really understand how Mike Morse Law Firm grew by committing to their processes and resources. It's a perfect example of what law firms can accomplish with the right people and the right tools. We appreciate working with your team and learning how to make our products even better! Replied September 2020 Read More BL Brooks L. Verified reviewer Public Relations and Communications 51-200 employees Used weekly for less than 2 years Review source Reviewed May 2026 There is no better than CasePacer! 5 CasePacer keeps my cases in order and my invoices in a separate location so that everything is clear and nothing is mixed up. I love the widespread. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Value for money is the main thing. Document management and client management are self explanatory. The ease of use and customer support is my favorite part of all! There are so many features and the invoicing is always correct with no glitches. Cons: I don’t have any complaints about CasePacer and I’ve used it for 1 year so far. I think it’s one of the best software programs. Reasons for switching to CasePacer I loved the options that CasePacer has to offer and the price is much lower than other case software. Read More DF Delaney F. Verified reviewer Law Practice 2-10 employees Used daily for more than 2 years Review source Reviewed August 2020 Legal Software for All Sizes 4 Made tracking easy, work faster, and more beneficial for a team together. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The organization of the case file pages are easy and detailed. Cons: Templates for document creation is a tough workaround to learn. Reasons for switching to CasePacer We started with casepacer, then moved to filevine, but came back to casepacer for ease of use and knowledgeable teams. Vendor Response Thank you for the very nice review! Replied August 2020 Read More VH Valerie H. Verified reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 Good program with even more improvements on the way 4 Overall it's been a positive experience, and it's a good product. Ratings Breakdown 4 Ease of use 5 Functionality Pros: As a user, it's easy to navigate. If you use it properly and to it's full capacity, it helps to make sure you're not missing something important that could result in malpractice. I also know that the company cares about user experience, and is taking into account the feedback from their users as they're working on making a lot of new improvements. Cons: It can be overwhelming if you turn on every workflow and "tickler" (to-do) that is available, but you can customize things/turn them on or off. It works fine, but there are so many upcoming improvements and it feels like it's taking a really long time. I wish there was more ability to customize things as an admin rather than waiting for the company to get back to you on certain things. Reasons for switching to CasePacer TM was very slow, and just didn't have all of the features that are needed to keep up with changing laws. It was a glorified notebook. Vendor Response Thank you for the review! We love how your team embraces the intelligent workflows and personalized them to match your process. We're very excited to continue rolling out features, from integrations with new partners to improved damage tracking. As always, we enjoy the feedback that helps us build a better product for plaintiff firms. Keep it coming, and thank you again! Replied September 2020 Read More JG Justin G. Verified reviewer Legal Services 2-10 employees Used monthly for more than 2 years Review source Reviewed July 2024 Paralegal Review 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: All the client cases being in one place and all the client cases have similar organization making it easier to review new case files. Cons: There is no privacy amongst co-workers. Any co-worker can look at my cases and my documents. Read More RF Roger F. Verified reviewer Legal Services 2-10 employees Used daily for more than 2 years Review source Reviewed September 2020 Efficient, intuitive and Scaleable 5 Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This organizes all users into the same game plan. The built in efficiencies allow the legal team to manage far more client cases than before. While this is hugely important, it cannot be overstated that cloud based, secure information management allows us to be paperless. No filing cabinets. No storage facilities or office space consumed and overwhelmed by paper. Know in a glance the status of a case, so taking phone calls is much easier and stress free. Cons: Its primary draw back is being improved. Knowing what team members are doing with their time (especially if working remotely) can be challenging. New reporting that is being improved allows managers to see the work of the team. Also, if transitioning from a different case management platform, you may find integration less than seamless. But the effort in the transition is well worth it. Reasons for switching to CasePacer I was using Case Pacer when its company's \[SENSITIVE CONTENT HIDDEN\] passed away suddenly. The future of the company was uncertain, and we needed to protect our clients. We moved to File Vine. That program is OK. Customer support was not what we were accustomed to. Once Case Pacer stabilized and it became apparent that it would survive, we switched back. Vendor Response Roger, thanks for the awesome review! We have been working hard to meet your expectations for the past 7 years and we have a better product for it. You and your team have been a joy to work with; we look forward to meeting with you again soon. Replied September 2020 Read More RC Ronald C. Verified reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 The best practice management software for your law office 5 My experience with Case Pacer has been excellent. I highly recommend them to any law firm looking for the best practice management software available. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Case Pacer is a versatile product with much potential for expansion and customization. The development team takes great care to design a system and user interface that suits your specific needs. Their platform is continuously evolving as they look for new and better ways to improve. And given the high level of service you receive, their pricing becomes all the more agreeable. Cons: The initial design and implementation of your system may seem daunting at first, but this concern is only the result of the many options they have to offer. Case Pacer's staff works with you every step of the way to make sure you have the best possible experience. Reasons for choosing CasePacer In addition to its better pricing, we were excited by Case Pacer's innovative ideas for the future of their product. We also appreciated their ability and willingness to design an interface that was unique to our needs. Reasons for switching to CasePacer We chose Case Pacer because it was much more reasonably priced than other competitors. Vendor Response Thanks for the great review and for helping us push the product forward! Your team's expertise and feedback have helped us improve CasePacer's existing accounting features - we even have brand new functionality in the works based on your insider knowledge! Replied September 2020 Read More RB Regina B. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed November 2021 Lifesaving Software 5 We have had a fantastic experience with CasePacer. Using their tools, we were able to move over 4000 plaintiffs through a supplemental questionnaire in just three weeks with zero data entry by our team. The product is phenomenal. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that it allows us to manage large caseloads with a minimal staff. The team has worked with us on many customizations to allow us to respond quickly to court direction or unexpected requests. Cons: We would love to have an e-signature integration and a broadcast communication tool to replace MailChimp. Reasons for choosing CasePacer This product seemed to be the most flexible to allow customization for our particular needs. Read More RJ Ryan J. Verified reviewer Legal Services 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 Works well, fast and efficiently 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: As a cloud based product, CasePacer has reduced the footprint of servers and services that we are required to maintain in house including various SQL servers and licensing, application servers and installations, and the dependencies and updates required to the applications deployed in the environment. Additionally it offers a WebDAV based workflow that allows the traditional "mapped letter drive" functionality that our userbase is familiar with AND a utility to place documents into this repository that allows the users to be more efficient with placing documents into the case file. Cons: While the calendar built into CasePacer works well and is intuitive it does not currently sync with Outlook/Exchange. I hope this changes in the future with a Microsoft Graph API integration. Vendor Response Thank you Ryan for your response! It has always been a pleasure working with you and your team! Replied January 2021 Read More AZ Alison Z. Verified reviewer Law Practice 11-50 employees Used daily for more than 2 years Review source Reviewed September 2020 Works with clients to suit thier needs 4 Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: I feel that that integrated our needs as a firm and were able to communicate easily. Many changes were needed for our site as our firm handles thousands of cases at a time. Case Pacer implemented what changes they can and work with us on many projects. Cons: Many of the features are on a global scale and cannot be adjusted but Case Pacer does creativly find alternatives to better suit the needs of the cases. Vendor Response Thank you for the review! We're very excited to incorporate upgrades and new features that are being developed after learning from your team. We appreciate the opportunity to work with you and improve our software to handle large volume dockets in the mass tort arena. Thanks again! Replied September 2020 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/legal/casepacer-profile/reviews/) ## Other Top Recommended Law Practice Management Software [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1737) Recently recommended **345** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (528) Recently recommended **324** times [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (286) Recently recommended **264** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (791) Recently recommended **219** times Stuck Between Options? Our experts can help you compare CasePacer with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice