Very user friendly and the the technical support is very good and quick.

There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.

The reporting could be a lot better and would be good to have drill down features.

This is the worst case management system I have ever had to use. It is slow, cumbersome and unreliable.

It is a system that works fine till it comes across it’s occasional hiccup.

It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too.

Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.

The product is simple and effective at a basic level and for a small outfit, ideal.

Ease of use and scalability. You can get on with tasks and activities anywhere on any device.

I cannot rate Quill and their team highly enough. I have worked in large international law firms for 20+ years and this is the most user-friendly, effective, reliable system I have ever used.

We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.

Best Practice and Document Management System and Support in 25 Years.

The system is user friendly with a dedicated accounts manager always available to deal with any queries. We strongly recommend it to other practices.

The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.

The fields can be limited and not always relevant to the case.

Pulling reports off is hard to find maybe a user issue.

Easy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill.

There's the odd quirk from time to time but Quill work quickly to sort these out.

Still waiting for features to be set up as you cannot move to next step until step one is complete. Very rigid software and no flexibility as compared to cloud based softwires.

Brilliant service from the account manager, one point of contact which really helps.

Accounting and document management are very easy to use, to train out to staff and the reporting makes practice management straightforward.

Unable to unlink from a case without linking to another case. Heading in E-chits will show a case even when the transaction has no link to the case.

I tested out the demo, I really like the native email client. Seems like a big improvement over outlook plug ins other services use.

The integrated accounting solution is excellent, including the ability to write checks directly from Zola.

Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.

There isn't much to say in terms of negative content that I personally have experienced.

The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses.

My only complaint is it's Outlook folder rearranging, but I expect they'll be reevaluating this soon.

A great legal management product for law office with awesome customer support.

When I moved to solo practice I knew I would need a solid and easy to use practice management system and Zola has been a perfect fit for my needs.

I've used other practice management software at other firms and this has provided the best experience and most features.

I do feel like it is helping us capture a higher percentage of our billable work than we did in the past. Most of the reporting functionality is really great.

First and foremost, being able to access the software via a web-based login is extremely useful, especially when so many of us are working from home. Time entry is straightforward and easy.

Super easy to use, straight forward pricing, lots of great functions that are actually useful. I would recommend to any practitioner.

Also, sometimes there is a lag in the email integration functions so replying to or saving an email takes longer than it should.

The Zola Suite team was amazing at holding my hand through the process and making sure that we were satisfied with everything.

Ease of orientation and use for major operational tasks such as matter maintenance, time and billing.

My experience has been great. From the onboarding process to the help center, Zola has been super helpful.

I use a lot of fields and create a lot of merge forms so having the ability to insert the field data quickly and easily is a big plus).

Another is the email integration with R-Post, providing the ability to send encrypted, registered email that provides proof of delivery and receipt. Litigators will love that capability.

Sometimes there is a delay between an email being received in my inbox and showing in Zola. Email glitches happen with some regularity.

Love the built in email. Very helpful customer support.

The best part about Zola is the customer support.

Customer support has been extremely responsive and helpful. Integration with Quickbooks Online is really nice.

The billing and expenses aspects of Zola is very user friendly.

Billing is quick and easy, as is jumping to various matters. The calendar syncs to other calendar apps, making scheduling accurate.

I have always had great customer support whenever calling Zola, and I called a lot at the beginning of the software implementation.

Emailing has limits in that there is no delivery/read receipt.

Further customer support is amazing. They promptly answer every single question and concern.

Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend.

I love many features from Zola suite. Matter section is perfect.

Great software at a great price with responsive service.

What I most liked about the software was the ease of use and the great training that came along with the software.

The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS.

Pound Sterling

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time.


Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform.


Quill comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms including Redbrick Solutions, NetDocuments, FormEvo and Bundledocs. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



LongDescription

File Management

Document Templates

Case Management

Electronic Payments

Billable Items Tracking

Time Tracking

Trust Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Timer

Bank Reconciliation

Contract/License Management

Financial Management

SSL Security

Invoice Management

Document Capture

Calendar Management

Customizable Fields

Collaboration Tools

Full Text Search

Conflict Management

Data Import/Export

Accounting

For Legal Professionals

Document Classification

Contact Management

Audit Trail

Version Control

Configurable Workflow

Compliance Management

Client Portal

Forms Management

Workflow Management

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Time & Expense Tracking

Customizable Templates

Billing & Invoicing

Document Automation

Compliance Tracking

Automatic Backup

Case Notes

Billing Rate Management

Customizable Forms

Records Management

Summary Reports

Client Management

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Legal Case Management

Document Management

Document Generation

Search/Filter

Please contact Quill directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Quill

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

CARET Legal is the leading solution for legal professionals to manage their practice and create space for what matters, including delighting clients and maximizing billable time.  

From client intake, to matter management, to back-office reporting, CARET Legal helps you save time, increase team collaboration, increase accuracy, scale your business, and collect revenue faster than ever before. 

Firms using CARET Legal report they recoup their investment 31% faster than firms that rely on other practice management platforms.

Deadline Management

Tax Management

Asset Accounting

Activity Tracking

SMS Messaging

General Ledger

Task Scheduling

Electronic Signature

Credit Card Processing

Timesheet Management

Docket Management

Communication Management

Customer Database

Accrual Accounting

Automatic Billing

QuickBooks Integration

Project Time Tracking

Real Time Data

Two-Factor Authentication

Invoice Processing

Reminders

Customer Statements

Mobile App

Fee Calculation & Posting

Receipt Management

Accounting Integration

Expense Tracking

Audit Management

Real Time Reporting

Reporting/Analytics

Contact Database

Cross Ledger Posting

Built-in Accounting

Check Writing

Task Progress Tracking

Core Accounting

Invoice Creation

Accounts Payable

Remote Access/Control

Accounts Receivable

For Family Law

For Small Businesses

Electronic Filing

Bankruptcy Case Management

Mac OS

Web browser (OS agnostic)

Windows 10

Enterprise: $89 per user/month (billed annually) or $79 per user/month (billed monthly)
Enterprise Plus: $99 per user/month (billed annually) or $89 per user/month (billed monthly)
Enterprise Advance: $149 per user/month (billed annually) or $139 per user/month (billed monthly)

Quill vs CARET Legal

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