Quill Software
About Quill
Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time.
Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform.
Quill comes with an application programming interface (API), which lets busines...
Quill Pricing
Please contact Quill directly for pricing information.
Starting price:
£19.00 per month
Free trial:
Not Available
Free version:
Not Available
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Quill dashboard
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Quill User Reviews
OVERALL RATING
Showing 1 - 5 of 13 reviews
Steve
Company size: 11-50 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Does what it says on the tin.
Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.
Pros
Reliable control of all client monies and transactions
Cons
Report function. bit muddled, Title and date issues in report printing and some reports do not work.
Reasons for switching to Quill
Better product and disagreement with MD
Response from Quill
Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!
Replied July 2021
Sajid
Company size: 2-10 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Quill is a breath of fresh air
Pros
It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost. We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.
Cons
A chat function within the software for support would be helpful
Response from Quill
Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!
Replied July 2021
Jane
Company size: 11-50 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Quill - a disaster
There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.
Pros
This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable.
Cons
This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable. It loses information and has impacted on my ability to process my work effectively much to the detriment of my efficiency . I would not recommend this system to anyone.
Reasons for switching to Quill
Because the licence for Axia could not be renewed.
Response from Quill
Hi Jane, we're sorry to hear about your frustrations with the software. We're usually known for our product features and functionality and we regret that we didn't live up to those expectations here. I know our client manager, Clare, has been in touch with you and we're working hard to resolve your concerns. We look forward to having you join our beta programme to test our new case management functionality and earn back your trust. Thank you for sharing your feedback and allowing us to address it!
Replied July 2021
Rosalia
Company size: 2-10 employees
Industry: Legal Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Peace of mind
Good
Pros
It's easy to save and access data on Quill. I
Cons
Unable to unlink from a case without linking to another case. Heading in E-chits will show a case even when the transaction has no link to the case. Annoying! Unable to amend incorrect E-Chits after they have been posted. Legal Cashier always very helpful with this issue.
Response from Quill
Hi Rosalia, thank you for your honest feedback, we've passed this onto our product development and support team to see how to fix this and they will be in touch with you. Pleased to hear your legal cashier is helpful! We appreciate all your input and for being a long-standing Quill customer!
Replied July 2021
Dylan
Company size: 11-50 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
Review of Practical Law
Fantastic.
Pros
Easy to use and there is a large number of guides available.
Cons
Sometimes the search filters do not filter correctly. Some of the guides should be limited to certain areas of law.
Response from Quill
We love with clients call our product "fantastic" - we know how well-earned it is, especially from a seasoned solicitor such as yourself, Dylan. Thanks for the feedback regarding search filters, we'll share with our product team and report back to you on improvements we're making! The guides are also going to be revamped in the next few months so we will be sure to address your concern raised. Thanks again for being a loyal Quill customer!
Replied July 2021