Quill Software

Find out more:

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Find out more:

PriceDemo

About Quill

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time. Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform. Quill comes with an application programming interface (API), which lets busines...

Quill Pricing

Please contact Quill directly for pricing information.

Starting price: 

£19.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Quill dashboard

Quill User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 13 reviews

Steve

Company size: 11-50 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Does what it says on the tin.

Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.

Pros

Reliable control of all client monies and transactions

Cons

Report function. bit muddled, Title and date issues in report printing and some reports do not work.

Reasons for switching to Quill

Better product and disagreement with MD

Response from Quill

Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!

Replied July 2021

Sajid

Company size: 2-10 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Quill is a breath of fresh air

Pros

It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost. We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.

Cons

A chat function within the software for support would be helpful

Response from Quill

Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!

Replied July 2021

Jane

Company size: 11-50 employees

Industry: Law Practice

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2021

Quill - a disaster

There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.

Pros

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable.

Cons

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable. It loses information and has impacted on my ability to process my work effectively much to the detriment of my efficiency . I would not recommend this system to anyone.

Reasons for switching to Quill

Because the licence for Axia could not be renewed.

Response from Quill

Hi Jane, we're sorry to hear about your frustrations with the software. We're usually known for our product features and functionality and we regret that we didn't live up to those expectations here. I know our client manager, Clare, has been in touch with you and we're working hard to resolve your concerns. We look forward to having you join our beta programme to test our new case management functionality and earn back your trust. Thank you for sharing your feedback and allowing us to address it!

Replied July 2021

Rosalia

Company size: 2-10 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

June 2021

Peace of mind

Good

Pros

It's easy to save and access data on Quill. I

Cons

Unable to unlink from a case without linking to another case. Heading in E-chits will show a case even when the transaction has no link to the case. Annoying! Unable to amend incorrect E-Chits after they have been posted. Legal Cashier always very helpful with this issue.

Response from Quill

Hi Rosalia, thank you for your honest feedback, we've passed this onto our product development and support team to see how to fix this and they will be in touch with you. Pleased to hear your legal cashier is helpful! We appreciate all your input and for being a long-standing Quill customer!

Replied July 2021

Dylan

Company size: 11-50 employees

Industry: Law Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Review of Practical Law

Fantastic.

Pros

Easy to use and there is a large number of guides available.

Cons

Sometimes the search filters do not filter correctly. Some of the guides should be limited to certain areas of law.

Response from Quill

We love with clients call our product "fantastic" - we know how well-earned it is, especially from a seasoned solicitor such as yourself, Dylan. Thanks for the feedback regarding search filters, we'll share with our product team and report back to you on improvements we're making! The guides are also going to be revamped in the next few months so we will be sure to address your concern raised. Thanks again for being a loyal Quill customer!

Replied July 2021