LawMaster is a user friendly program. It is basic but the more you use it the more features are uncovered.

On the whole I would say that LawMaster is user friendly and makes sense. It is also easy enough to transfer/move/make a new version and move a document to a different file number (matter no).

Once again, once you learn the basics of LawMaster it is a difficult question to answer because LawMaster as it is does a multitude of functions which are user friendly and make sense once you learn the basics.

Overall, LawMaster has been a godsend. It has allowed the firm to progress to a more paperless office, and really is up to the user to determine how far that can be implemented.

LawMaster is easy to navigate, usage of multiple windows is excellent. Entering in data for accounting purposes is great, find using this program really easy in general.

LawMaster allows you to overdraw the trust account. Would be nice to have a feature that when completing a bill it doesn't allow you to put in more money than what there is held for that matter. Also, in payroll module, it doesn't handle paid parental leave real well, sometimes have to do journals to fix in the background. LawMaster would do better in explaining how things work in the background. Nothing worse when there is a problem and you have to try and work out how to fix. If there were more indepth notes instead of basic explanation in the help content.

Unfortunately it generally seems to be us changing our processes to meet the requirements of the software, and not the other way around.

Payroll is generally good but does throw up some unexpected outcomes at times.

Features and processes are difficult to find; menu items are generally not named as you would expect and sometimes have different names in different areas, i.e. "entities" are called "clients" in one set of system reports. The Print Setup is generally frustrating and time-consuming. Many processes and outputs are inflexible. Fixes are often incorporated into the next version release which means a long wait and a big spend for something which should be readily available. Still waiting for a HelpDesk query to be resolved from over a year ago.

Overall it is a very good product and has been ahead of the pack on ease of use and functionality. We feel confident that the enhancements coming will continue to improve the product.

Lawmaster encompasses most of what we need to do day to day. It is very handy having an all in one program that can do so much. Its functionality compared to competitors is very impressive and it is quite sophisticated and customisable. They have thought about how the lawyer/user in the chair will use the program which we found lacking in other products.

The templates and workflows are not simple to build, we often need assistance. We would love to see more integrations with other products or content available and the mobile app needs some improvement.

As a first time user of Legal software I am unable to compare to what else is in the market. I believe overall, when we are not having issues that the Lawyers & Support staff are happy with using Lawmaster. We have not been able to upgrade from Estonia yet due to document merging issues but are hoping to in the next 4 weeks, I am looking forward to using the latest version to see the improvements that have been implemented in the later versions. I have to say that I have not been impressed with the training on 2 occasions that I have been in.

I like the fact that it is an all in one programme, as in the Accounting, Payroll and of course the capabilities/requirements for a legal firm.

The Accounting & Payroll software is very basic and I don't rate it as user friendly.