TimeSolv Legal Software

Easy billing and smooth transition in the conversion.....the support staff was there the entire time helping out.

Pros

User-Friendly and great support staff! Our customer rep. is awesome as she is responsive and easy to work with. This software does everything that I need for multiple clients with different requirements. Timesolv has everything!

Cons

I have been using another billing software for over 15 years so the reports were a little difficult to generate at first. However, now everything is smooth and understandable.

Pros

I love the customer support. Our rep is my favorite service rep. She calls me back right away and is always very helpful. I probably speak to her three times a month.

Cons

I do not like some of the Reports. I think a few are hard to figure out. And for how intuitive the other tabs are, I wish the Reports were better.

Pros

Firstly, TimeSolv has an amazing 30-day free trial, more than enough time to decide whether it suites your operations. Secondly, using it is very simple and fast, it's always a pleasant experience.

Cons

Not many that we can think of. On some occasions there are delays in pulling updates online, but it's an extremely mild inconvenience that we rarely experience.

Pros

Super easy to use. Lots of functions. Low cost. Excellent customer service and technical support. I would give 6 stars for technical support if I could.

Cons

I never experienced any significant cons. If I had to nit pick something, I would point out that Timesolv did not integrate with my accounting software and it was somewhat difficult to show retainer balances on invoices. However, those issues were not that important to me so I never really tried to work through them.

Pros

This is one of the best billing product tool that I have come across . Really easy to use , convenient and affordable.

Cons

This solves most of the billing related needs that business have today . Company can work on adding few more features.

Pros

I like the ease of batch invoicing via email with links for payment via LawPay. The web-based interface is also ideal for cross-platform time entry.

Cons

Not much to complain about here. Ideally some of the lesser used functions like retainers or reports could be further customized. But, all of the commonly used functions are able to be significantly customized.

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Pros

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Pros

The time keeping function is simple, and invoice generation is a breeze. We haven't had a chance to dig into all of the reporting features yet, but he software is much more sophisticated than its ease of use might suggest. One of the great things about this product is the people behind it. Customer service is easy to contact and the people on the other end are friendly, know the product inside and out, and fast.

Cons

For our particular practice it would be nice to have multiple subs with multiple matters listed under one parent company, but it's easy enough for us to setup the way they have it structured.

Pros

Easy to use, attractive invoices, and great customer support. Additionally, any new user has to undergo only minimal training before they're off and running.

Cons

For the occasions we needed to change entries from Billable to Non-Billable (or vice versa), we have to manually change each entry.

Pros

What I like most about the software is its ease of use and remote access capability. TimeSolv gives the attorneys and billing administrator to access the program from anywhere, anytime, and using any device. It has made the billing process more efficient for our firm.

Ease of use, cloud-based, and great customer service.

Pros

We really like it's ease of use, the fact that it is cloud-based, and the customer service is top-notch.

Cons

We migrated all of our information over, from another billing software. The process was quick and efficient, but a little pricey. It did save many hours of work on my part, however, and feel that it was worth every penny.

Pros

This program is extremely easy to learn and use. The final invoices are easy to read and interpret, especially the trust accounting portion.

Cons

It does not integrate with my Quickbooks desktop. This makes it difficult because now we have to enter everything twice.

Ease of use for time entry and invoicing. Typically connects well with Quickbooks.

Pros

The application is easy to use and very user friendly. Easy to change and adjust time and invoicing. Clients like the look of the invoices. Pretty intuitive even for those not familiar with the product. Works well with third party billing systems.

Cons

When something is not working it can take a lot of time to rectify it although that happens very rarely. I wish there were a few more report options specifically related to time keepers.

we freed up our personnel so that no one needs to pay attention to creating, editing and issuing bills, we get reports that are useful to our bookkeeper and accountant and we pay a fraction of what our costs would be.

Pros

Ease and efficiency of use. I have 10 timekeepers and as long as our time is in the system, our bills go out on the first of the month.

Cons

Sometimes getting reports are not as easy as I might like, but that is probably more because I am inexperienced and don't spend a lot of time fooling around with the program

Complete, useful conversion from TimeSlips. Regular updates. Great customer support.

Pros

I can't say enough good about the customer support compared to every other software I've ever used - of any description. I am a sole proprietor, and the time that the reps took to convert my 15+ years of Timeslips data into a mostly familiar format in TimeSolv. Several lengthy phone meetings and training sessions were involved to make sure that they understood what I needed and I understood how to use their product. I have to say, now that I'm adjusting to the new web-based platform, I am able to accomplish my daily timekeeping, invoicing and AR entries with less steps and greater efficiency than I ever did with TimeSlips. The search functions just work better, in nearly every field. The invoices are easier to tweak to my needs and preferences. Although it has taken me a little while to adjust to so many new ways of doing familiar things, it is starting to make sense, and I prefer it to any timekeeping software I have used. And after TImeSolv solved and answered all my questions and got me there, I called the main 800 line for a quick question about how to allocate payments. My call was answered on the 3rd ring and woman instantly had the answer to my question, and made sure I understood what I was doing before she got off the phone. Unbelievable - dare I say old -fashioned? - customer support for a thoroughly modern program.

Cons

The reporting functions a little less intuitive than other functions, to my mind, at least. A quick daily snapshot of time billed today, this week, month, year, would be useful.

Pros

Cloud based and ease of making corrections. Multi-user capabilities and third party security. Support has been great with prompt and helpful responses to all inquiries.

Cons

Structure is somewhat awkward for my practice which is not litigation. I do a lot of fixed fee matters and setting them up is not intuitive or easy.

Ease of use, good information

Pros

Customer rep has done an excellent job training and helping us with questions. The software works very well and is quite easy to use. It's great that we can login from anywhere and use it. Highly recommend it and Tiann!

Cons

Most places the client name or the number can be entered and the information will come up. There are a couple of places that you can enter the client name but not the number or you have to scroll through your list. Would be great if typing the client name or client-matter number would be an option throughout.

Allows me to bill easily.

Pros

I'm moderately computer savoy. 2 lawyer firm. Works great, support is great. Had Time Slips, it was much more than we needed. I highly recommend TimeSolv.

Ease of use and compatibility with previous program.

Pros

I held off switching to TimeSolv for a long time because I was familiar and comfortable with Timeslips, although I was not enthralled with it. When I finally made the move, in less than a week, I was pleased to be set up and fully ready to use TimeSolv with 17 years of Timeslips data converted into the program. Customer service is excellent and the program is easy to use. I wish I had made the switch years ago.

Cons

No complaints. My only reservation is that I wish I had made the switch sooner than I did. Complacency with an inferior product often delays progress.

Pros

Ease of use. I find it to be a very intuitive program. And the customer support team is exceptional. They have been able to answer my questions and concerns quickly and concisely. A large part of their success is the time and development that goes into educating their clients. The training webinars and the emailed lessons are invaluable. I wouldn't have been able to pick up this program as quickly as I have without the tools they gave me.