TimeSolv Legal Software

It works and it is cloud based.

Pros

- Great value for the money,
- Ease to use cloud access - because I often have to be at clients' locations and like to enter my time and costs while still on-site,
- Totally usable interfaces for Time, Disbursements, and Invoicing.
- But best of all, the ability to design different invoice templates, which - sadly - some of the new competing cloud systems that keep calling me to leave TimeSolv and use their system, just can't seem to have the ability for me to design different billing invoice templates - it's either "my invoice version, or the road" - they basically say. TimeSolv has always been able to allow me to design different templates for the different kinds of clients I have. And I have been using this for 6 years running.

Cons

Setting up clients and matters and "related parties," is a bit "clunky" but still usable. It's OK for me, for the clients I have, and the areas of law where I concentrate my practice.

I can keep track of my time and expenses from literally where ever I am at 24/7.

Pros

The software is so user friendly and extremely flexible. Additionally, with TimeSolv being cloud based I can literally access our time and billing information 24/7 from where ever I am. I also enjoy the desktop icon and mobile phone app.

Cons

Frankly, the only issue I have with the software is that it uses more decimals in the time field portion of the invoice than would prefer (e.g. .2500 instead of .25). Other than that issue - I have absolutely no complaints and love the software!

Pros

It covers most of my needs in a billing software. It provides many options that would be needed for any company and their billing needs.

Cons

It's not as user friendly to maneuver through the site with ease. In some cases, it takes several steps to get to where I'm wanting to get.

More billing hours, a centralized database for conflict checks, and a great support team.

Pros

It is very streamlined. easy to find what I need, enter a time entry or a new client, and one tap to sync the app to my online account. I've had a hard time with other time tracking systems because they are clunky and take too long to enter information. This is not the case with TimeSolv. The dashboard and tabs are laid out well and it's overall a really easy system to navigate and use.
It has definitely paid for itself in catching time that I previously lost.

Cons

You need to do an online training to get the full use of the software and I don't want to take the time to do that. :)

Pros

Customer service is great. Ease in recording time and expenses on the computer and through the app on the phone makes using TimeSolv easy and functional. The system is very intuitive and seamless.

Cons

There is nothing I do not like about the software. It does exactly what I need it to do, and it does it well.

The sync app for QuickBooks allows for ease of entry and reconciliations of Income and Expense.

Pros

Once you understand the sync settings and how the relate to QuickBooks accounts and item codes, syncing is a breeze.
Many excellent training videos.
If you do not connect with your Customer Service representative, TimeSolv will connect you with another until you find your best fit and then gives you direct access to the Service Representative with whom you have had the best connection.

Cons

I did have trouble initially connected to a customer service representative who understood my areas of confusion and who was versed in QuickBooks as well as TimeSolv. However, once I connected with Ron in Customer Service things I was struggling with were resolved really quickly and left me with a clear understanding of both TimeSolv and its relationship to QuickBooks.

Pros

I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!

Cons

I just wish I would have signed up sooner because I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!

Pros

The system allows for seamless team collaboration and easy billing for clients. It was very easy to transition over to this system. Customization options are well thought out.

Cons

So far every challenge I have faced in customizing the system to our needs has been met. A few of the processes need to be memorized but most everything is intuitive and requires minimal training.

Pros

I love the cloud based functionality and the support. Can input my time from anywhere and from any of my machines.

Cons

There is really nothing I don't like about the software. The only problems I'm experiencing is because it is still relatively new. However, support is readily available and the questions to any problem i have is answered quickly and simply.

Easy billing and smooth transition in the conversion.....the support staff was there the entire time helping out.

Pros

User-Friendly and great support staff! Our customer rep. is awesome as she is responsive and easy to work with. This software does everything that I need for multiple clients with different requirements. Timesolv has everything!

Cons

I have been using another billing software for over 15 years so the reports were a little difficult to generate at first. However, now everything is smooth and understandable.

Pros

I love the customer support. Our rep is my favorite service rep. She calls me back right away and is always very helpful. I probably speak to her three times a month.

Cons

I do not like some of the Reports. I think a few are hard to figure out. And for how intuitive the other tabs are, I wish the Reports were better.

Pros

Firstly, TimeSolv has an amazing 30-day free trial, more than enough time to decide whether it suites your operations. Secondly, using it is very simple and fast, it's always a pleasant experience.

Cons

Not many that we can think of. On some occasions there are delays in pulling updates online, but it's an extremely mild inconvenience that we rarely experience.

Pros

Super easy to use. Lots of functions. Low cost. Excellent customer service and technical support. I would give 6 stars for technical support if I could.

Cons

I never experienced any significant cons. If I had to nit pick something, I would point out that Timesolv did not integrate with my accounting software and it was somewhat difficult to show retainer balances on invoices. However, those issues were not that important to me so I never really tried to work through them.

Pros

This is one of the best billing product tool that I have come across . Really easy to use , convenient and affordable.

Cons

This solves most of the billing related needs that business have today . Company can work on adding few more features.

Pros

I like the ease of batch invoicing via email with links for payment via LawPay. The web-based interface is also ideal for cross-platform time entry.

Cons

Not much to complain about here. Ideally some of the lesser used functions like retainers or reports could be further customized. But, all of the commonly used functions are able to be significantly customized.

Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Pros

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Cons

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

Pros

The time keeping function is simple, and invoice generation is a breeze. We haven't had a chance to dig into all of the reporting features yet, but he software is much more sophisticated than its ease of use might suggest. One of the great things about this product is the people behind it. Customer service is easy to contact and the people on the other end are friendly, know the product inside and out, and fast.

Cons

For our particular practice it would be nice to have multiple subs with multiple matters listed under one parent company, but it's easy enough for us to setup the way they have it structured.

Pros

Easy to use, attractive invoices, and great customer support. Additionally, any new user has to undergo only minimal training before they're off and running.

Cons

For the occasions we needed to change entries from Billable to Non-Billable (or vice versa), we have to manually change each entry.

Pros

What I like most about the software is its ease of use and remote access capability. TimeSolv gives the attorneys and billing administrator to access the program from anywhere, anytime, and using any device. It has made the billing process more efficient for our firm.

Ease of use, cloud-based, and great customer service.

Pros

We really like it's ease of use, the fact that it is cloud-based, and the customer service is top-notch.

Cons

We migrated all of our information over, from another billing software. The process was quick and efficient, but a little pricey. It did save many hours of work on my part, however, and feel that it was worth every penny.