TimeSolv Legal Software

Makes billing as a sole practitioner easy

Not only did the program meet my expectations, but the customer service was phenomenal. I needed to learn how to do split billing and my rep walked me through it on the phone without any delays. I am very happy with this program.

Pros

It has all the features a much more expensive billing program has AND it works on a Mac, which is rare for legal software.

Cons

I hate paying an online subscription and prefer to buy the software outright.

Easy to use & helpful support

Pros

It is a really easy software to use. Training new users for our law firm has gone quickly because the software is not hard for beginners to figure out and is very intuitive. I also love that you can enter time from the application which makes it easy to record time when I am away for a meeting or traveling for a client. Any time I have had a question or needed further explanation on how to do something the Timesolv support staff has been very quick to respond and take care of the issue. I have used this software for nearly six years and don't plan on changing.

Cons

The only part of the software that was a little harder to figure out was the conflict and related party piece of the software.

New to Timesolv Legal

Pros

We just started using Timesolv Legal, but so far we love it! The customer service we have received thus far has been outstanding. The program is very easy to use and seems to be more stable than our prior billing software.

Cons

Haven't found any cons so far, but will let you know if we do in the future. So far so good! Love it so far.

Review of Timesolv

They have always been helpful and responsive when we've had concerns.

Pros

It was compatible with Mac and had an ease of use on the front end for the timekeepers.

Cons

It is not always the easiest on the back end, and there is a difficulty in getting historical reports.

Migrating my billing to the cloud

Cloud based as opposed to the rigidity of windows based pcs to run the program off the server; not being vulnerable to ransomware attack as a result

Pros

The cloud is the most intriguing and reliable feature compared to desktop - client/server billing software with all its vulnerabilities

Cons

1) I find that some features I used in my previous program are handled differently and it takes getting used to.
2) Not being able to use the custom fields for running bills would be a great add-on feature in addition to having the category option.
3) Another issue is when setting up a custom field list, I don't seem to have the option to set the field to none so that in case I started a new custom field and populated, I cannot delete that field because it is in use.
4) importing from external sources is a little clunky

Great for Tracking Time

Pros

Easy to use. Love the format. Makes my life MUCH easier.

Cons

Fixed activity labels. Fixed descriptions on time reports.

Full Service Time and Billing System

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Pros

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Cons

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

I have been a TimeSolv customer for 8 years and I highly recommend it. Great for legal billing.

Pros

Many good features to make legal billing easy. Good support when learning how it works and when you have questions going along.

Cons

Have to "trick" system into processing invoice if client did not make a payment, yet there was no new work done for that client. Easy to get around it but it is an extra step.

It was easy to get started. The process of setting up clients is simple enough.

I can plan my week by the number of billable hours logged. It saves time and helps organize my files.

Pros

I love that the timekeeper portion gives you a total earned for the day. It is easy to keep track of billable hours. The technicians are available and fit your schedule if you have questions.

Cons

I was unable to transfer the draft of the invoice into the actual invoice without training. The other aspects of the software were easy to figure out. Other than that, the program is a time saver.

Incredible, intuitive product

Pros

The clean and simple interface and invoicing features. I also appreciate the split billing feature and the ability to set retainer replenishment thresholds. Automating billing and tracking has freed me up to do more bailable work.

Cons

There are some minor glitches that TimeSolv has helped me work through. The support department has been amazing and responsive to my needs. They make the support a very personalized experience.

Excellent, discovering a new wonderful feature every day. My practice would not thrive without it.

Pros

It has features which makes time keeping and billing customizable down to the most minute detail, in an intuitive way. Reports keep me on top of everything, I sleep better thanks to Timesolv.

Cons

Could be even better if it was possible to record time and disbursements on a mobile or tablet. I bill in different currencies like EUR, Turkish Lira and GBP but there is no foreign currency support. This would add huge value to the application and open the door to international sales.

Very user friendly! It made the transition easy from our antiquated system.

Pros

The system is very easy to learn and is easy to use. The support service team is wonderful; almost always available to answer your questions at a moments notice; and I like the fact that I can schedule one-on-one time with someone to go over specific items. This new system has allowed us to get invoices out in half the time of our old system.

Cons

The initial naming convention did not match our current client/matter numbers; however, with the assistance of the support team, we were able to quickly make adjustments to accommodate our clients' billing requirements.

Setting up LawPay to work with TimeSolv - a breeze, with great support person helping

It works and it is cloud based.

Pros

- Great value for the money,
- Ease to use cloud access - because I often have to be at clients' locations and like to enter my time and costs while still on-site,
- Totally usable interfaces for Time, Disbursements, and Invoicing.
- But best of all, the ability to design different invoice templates, which - sadly - some of the new competing cloud systems that keep calling me to leave TimeSolv and use their system, just can't seem to have the ability for me to design different billing invoice templates - it's either "my invoice version, or the road" - they basically say. TimeSolv has always been able to allow me to design different templates for the different kinds of clients I have. And I have been using this for 6 years running.

Cons

Setting up clients and matters and "related parties," is a bit "clunky" but still usable. It's OK for me, for the clients I have, and the areas of law where I concentrate my practice.

TimeSolv is simply the most awesome time and billing software that our firm has ever used.

I can keep track of my time and expenses from literally where ever I am at 24/7.

Pros

The software is so user friendly and extremely flexible. Additionally, with TimeSolv being cloud based I can literally access our time and billing information 24/7 from where ever I am. I also enjoy the desktop icon and mobile phone app.

Cons

Frankly, the only issue I have with the software is that it uses more decimals in the time field portion of the invoice than would prefer (e.g. .2500 instead of .25). Other than that issue - I have absolutely no complaints and love the software!

I appreciate working with Gigi and the excellent customer support that she provides.

Pros

It covers most of my needs in a billing software. It provides many options that would be needed for any company and their billing needs.

Cons

It's not as user friendly to maneuver through the site with ease. In some cases, it takes several steps to get to where I'm wanting to get.

Great product, easy to use

More billing hours, a centralized database for conflict checks, and a great support team.

Pros

It is very streamlined. easy to find what I need, enter a time entry or a new client, and one tap to sync the app to my online account. I've had a hard time with other time tracking systems because they are clunky and take too long to enter information. This is not the case with TimeSolv. The dashboard and tabs are laid out well and it's overall a really easy system to navigate and use.
It has definitely paid for itself in catching time that I previously lost.

Cons

You need to do an online training to get the full use of the software and I don't want to take the time to do that. :)

TimeSolv makes recording time, expenses, and invoicing extremely easy. It is a fantastic product!

Pros

Customer service is great. Ease in recording time and expenses on the computer and through the app on the phone makes using TimeSolv easy and functional. The system is very intuitive and seamless.

Cons

There is nothing I do not like about the software. It does exactly what I need it to do, and it does it well.

Awesome product, continuously improving!

Pros

- I like the functionality this product has between NetDocuments as well as Quickbooks Desktop.
- I love the fact that we can print our pre-bill's in the click of a button.
- The trust accounting feature is perfect for our size firm.

Cons

I wish the reporting feature was more detailed and able to be customized. This has not been a big issue as their team is constantly rolling out updates.

Overall excellent experiences

The sync app for QuickBooks allows for ease of entry and reconciliations of Income and Expense.

Pros

Once you understand the sync settings and how the relate to QuickBooks accounts and item codes, syncing is a breeze.
Many excellent training videos.
If you do not connect with your Customer Service representative, TimeSolv will connect you with another until you find your best fit and then gives you direct access to the Service Representative with whom you have had the best connection.

Cons

I did have trouble initially connected to a customer service representative who understood my areas of confusion and who was versed in QuickBooks as well as TimeSolv. However, once I connected with Ron in Customer Service things I was struggling with were resolved really quickly and left me with a clear understanding of both TimeSolv and its relationship to QuickBooks.

TimeSolv is an awesome solution for billing for lawyers!

Pros

I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!

Cons

I just wish I would have signed up sooner because I loved the training provided! I had tried other software programs but none offered the training like TimeSolv and they make it easy to use!