TimeSolv Legal Software

TimeSolv Review

Linking issue to Net Docs has been unresolved for over two months.

Pros

Ease of use and the linking feature when it was functional.

Cons

Very little functionality. Need to be able to select "All" professionals to print individual reports for time entries. Reporting structure overall is limited.

Great Software!

Pros

Ease of Use
Can easily be Customized
Great reports

Cons

Reporting could use some updates- Perhaps adding a report writer to create your own report

Office Manager

We love it and would highly recommend it.

Pros

It is very easy to use. Our lawyers love how easy it is to enter time and love the phone app to track time on the fly! They love the calendar summary to see their daily billable totals. We love that it prints out invoices for review very quickly! The customer service is great and timely!

Cons

We would like to have more reporting features and would like reporting that can be done off of custom fields. We would like the interface to NetDocs to be re-established to cut down on the set-up process for new client and matters.

My Timesolv Journey!!

It enables us to better provide timely and accurate invoices to our clients.

Pros

So far everything! The support is there to assist in the learning and understanding the program.

Cons

Well, at this point, I don't have any complaints. I had to just learn to let go of what we were doing in the past and get on board with the program.

Love TimeSolv!

TimeSolv has proved itself to be invaluable to our firm. Also, we have now integrated LawPay with TimeSolv, which allows me to easily take payments, or for clients to make online payments.

Pros

It does everything I need it to do, is easy to use, and I can generate reports on anything I need;
Great customer support;
Easy to go back and make changes to expense entries, time entries, etc.

Cons

I can't think of any cons. The biggest CON right now is I can't get out of this screen without adding more text.

TimeSolv Works

I've been able to readily enter my time and accurately issue/track billings, which is exactly what I need!

Pros

I appreciate the ease and flexibility of the software. There are many more options and features than what I use, but the software does not bog you down with all these complexities to deal with a simpler requirements.

Cons

I have an (apparently) unique requirement for retainer billing, which is managed through a creative use of the software set up by TimeSolv support. Unfortunately, I end up calling in each month for assistance to get my billing out because I the steps to achieve this requirement are not intuitive to me.

Glad we made the change!

Pros

Great product, easy to use and a excellent costumer service. You will get a real person answering your call or getting back to you very quickly.

Cons

We have been using this software for a year and so far all good!

Some of the best Timesolv Features

Pros

First and foremost what’s most impressive is the customer service and the training literally on the phone. Their commitment is second to none that you learn the program. Whether one on one or weekly webinars on various features in the program.

Conversion from various software is done in house with full guarantee of success. You can also opt for working through the conversions on your own with clear guidelines within their sample import files for the different areas you wish to bring over.

One of the nicest features is if you’re offline there is the time sync tool for mac or windows to keep track of your input and when there’s an internet connection will sync Your entries up automatically.

Additionally you can unfinalize bills from any period and when doing so will automatically correct the previous balance of the next bill that will need correction.

Menus are clean and logical with tech support constantly working at enhancements and customer suggestions through their ideas portal.

Pricing is per timekeeper with the admin staff not being counted or charged for logging in at the backend to do the billing chores.

Both QuickBooks Online and QuickBooks desktop are supported.

I definitely recommend this cloud billing program for law firms and as the cloud will inevitably take over the server/client environment, TimeSolv is a great investment.

Cons

I was not able to customize the bill layout for my client as was necessary

Legal Administrator

One of TimeSolv's biggest benefits is ease of access for our attorneys. They can input time anywhere they have an internet signal, 24/7.

Pros

I've worked with a number of legal billing programs, and TimeSolv is by far the most user friendly. It's easy entering new clients and matters, entering time and running reports, and when I do have questions, customer service reps know the answers and are always quick to respond.

Cons

Setting up and editing invoice templates can be slightly confusing.

moving onto Timesolv

Better and better everyday.

Pros

Web based, easy functions, wonderful customer service, kind

Cons

so far., nothing! Timesolv has been incredibly easy to learn and use.

Timesolv review

Pros

Great tech support. Cloud based. good basic functionality. Doesn't try to do too much.

Cons

Difficult to set up new clients, projects. The bill format is too rigid. Doesn't have pop up feature that let's you direct which folder in which to send a printed pdf bill.

Would be better to be able to customize the format of reports.

Great service, and easy to use platform

Great support team, very friendly and professional

Pros

Easy to use, simple setup, abbreviation tools

Cons

I've been using this for almost a year and so far no complaints.

No more Timeslips!

I've been using TimeSolv now for a few weeks and could not be happier! I can't believe that I fell for using Timeslips by Sage for so long (12 years) before finding TimeSolv. Extremely easy to use and does not require buying the software every two years to maintain support. The support offered with TimeSolv is the best money can't buy. Because it is included!

Pros

Very easy to use and does not have all the features that more expensive software has that most don't really need. And, I no longer have to worry about the computer crashing and losing all my data. Yes, I had it backed up but with TimeSolv, it is web-based and you can take care of billing from anywhere. AND it has a app for your smartphone to make billing even easier.

Cons

Can't think of anything so far.

Timesolv is a great choice for a small law firm

Overall Timesolv has been a good solution for our small firm. You can access Timesolv from any computer as long as you have an internet connection. Customer support is what really makes Timeslov work for our small business. When there is a question about how to do something they are quick to respond and help. There is always a learning curve with any new software and Timesolv helps you through it with customer support.

Pros

Timesolv is easy to use and navigate. The customer support is great. We migrated from Timeslips and it was a pretty easy process. Customer support was great in helping us work through a few glitches.

Cons

Like any new software there a few things that can be a little different and hard to figure out. Customer service has always helped us in these situations.

Invoice Training

Excellent.trainer very knowledgeable and easy to work with.

Pros

Intuitive and logical.Excellent trainer to guide me through the process.

Cons

Printing of docs can be larger.otherwise excellent.

Fabulous Product

Pros

Thank you for the wonderful support we receive from Support team while I was transitioning from multiple account to one account. I appreciate all the emails, web meetings and patience while I was able to sort through my files. Thank you so much!!

Cons

Nothing - TimeSolv is a great product!!!

Simplest billing program to use!!!

The A/R report allowed us to catch an unpaid client invoice. The activity summary report enables me to generate weekly updated billable time reports with ease.

Pros

Ease in inputting time, changing billing rates per client, altering draft invoices, transferring time from one client to another.

Cons

Although I like to think of myself as not being too old to learn new tricks, when it comes to dealing with new programs, I'm very old school and need hand holding. I have found TimeSolv's support team to undoubtedly be the absolute best!! Not only are they most helpful and supportive, they have personalities which make the learning process so much easier.

Great Program

I have to say the support from the team at TimeSolv is outstanding in ALL areas. Support Team is just wonderful and responds to each and every email and question i have in a very timely manner. I am very happy we switched from TimeSlips to this program and as I am learning more about the program, i am loving it more and more!

Pros

This program is wonderful. Very easy to get started even without the training classes; however, the marketing director sends emails regarding various subjects where you can learn about the features of the program until you have time to take the classes or view the videos on YouTube.

Cons

This is my fault, but the linking of the contact to the client has been the one thing that has annoyed me, but i just started the program and haven't taken any training yet so I am sure it is my fault!

Customer Service

Our experience with Timesolv have been great overall. It is one of the best software that can do online time and expense entry and also generate invoices within Timesolv.

Pros

The support staff is always professional, helpful, and always do as she says.

Cons

The reports cannot be displayed on an iphone and ipad.

TimeSolv is convenient and not too expensive!

Pros

What I like most about Timesolv is that it's quite easy to use and it accessible at any time from anywhere!

Cons

The only thing I dislike about the software is that it can sometimes be confusing to find a certain feature. However, this is not a common occurrence.