Xero

RATING:

4.4

(2774)

About Xero

Xero is an accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position. As a web-based solution, Xero can be accessed from any device with an active internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials. With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlim...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Xero Pricing

Early: $5.50/month Growing: $16/month Established: $31/month

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Xero dashboard
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Xero Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Xero

1 - 5 of 1,998 Reviews

Karim

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2021

One stop Accounting solutions for Small to Medium organisations.

User Profile

Adam

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Absolutely love Xero

Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

PROS

Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

CONS

The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Reasons for switching to Xero

FreeAgent was a little too simple and too many things were "locked in". We have much more flexibility and a wider range of integrations with Xero.

Renee

Architecture & Planning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Xero Hero

I think Xero is great, highly recommend

PROS

I used to use another accounting program and was so amazingly surprised at how well Xero worked in comparison, the daily automatic reconciliations make life easy.

CONS

I would like to see the bank feeds easier to connect - at this stage we find it a bit convoluted to connect - We bank with the NAB.

Reasons for switching to Xero

Ease of use, being an oncloud program was highly attractive.

Catherine

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Xero is so easy to use, a must have system for eCommerce store owner

It facilitates generation of income and expenses, and other financial reports for auditing, especially when we won’t be able to do so manually due to large number of income transactions. I wish I would have started using Xero before I had my Accountant on board to set up the system. It would save lots of time to input these income and expenses data into the system as soon as it occurs. After all, it is a must have system for anyone selling online.

PROS

I like the feature of seamless integration of thousands of transactions from my Amazon seller central account with my Xero account. I have my outsourced accounting team to set up for me using the API of Amazon. The user interface of Xero is very good and attractive, as it is very simple and easy to use. I love it because it is intuitive which allows me to track transactions, generate real time reports, and view my financial reports efficiently. The ease and flexibility to customise reports provides so much convenience for me.

CONS

Are there features you feel are missing or could be improved? Are there aspects of the product that are difficult to use? Was the integration with your existing business process difficult?It requires more professional knowhow with accounting background and technical skill to make some other customisation on reports, which I found it would cost more time and resources to hire someone to make these reports for us.

Abul Kalam

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

User friendly software for accounting purpose.

When seeking for economical and user-friendly accounting software, organization might consider Xero.

PROS

Popular among small firms is the cloud-based accounting program Xero. Numerous services are available, including as reporting, inventory management, bill paying, and invoicing. I can access our data from any location because Xero is mobile-friendly.

CONS

Inadequate in comparison to certain other accounting software.Can be challenging to modify.Not as popular as some other accounting programs.

Reason for choosing Xero

Connections to other apps.Favorable client service.

Reasons for switching to Xero

A third party is necessary for remote access.