CodeMeter vs Freshservice

RATING:

4.7

(40)

CodeMeter has 40 reviews and a rating of 4.68 / 5 stars vs Freshservice which has 573 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (40)
4.5 (573)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 5, 2023
May 16, 2024
Pros/Cons
  • Pros

  • Professional support is very quick and helpful. It working in offline and online too.
  • Its a great license tracking application it helps you in protecting your licensed software from illegal use. Its an easy to use software as well.
  • Cons

  • I faced a little bit struggle while integrating with my existing softwares.
  • The technical documentation to implement the runtime in your software is poor.
Read all user reviews
  • Pros

  • Easy setup, good price, works perfectly and data is easy to acces, support works great and can assist easly.
  • Good platform to manage incidents/problems/changes/releases as well as requests. Good CMDB for managing company assets.
  • Cons

  • Lack of customisation on forms and categories - I cant change labels etc.
  • Noticed that at times, usually in the morning hours of EST time zone, Freshservice access cuts out for 5 minutes.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos