--- title: "2Chat Software Reviews, Demo & Pricing - 2026" description: "Review of 2Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/2chat-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / 2Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/live-chat/2chat-profile/alternatives/) # 2Chat Review From $31-$99/month Free trial 3 plans Wondering if 2Chat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview 2Chat 5.0 [(23)](https://www.softwareadvice.com/live-chat/2chat-profile/#reviews) Pricing Starting at $31.00 flat rate per month ### About 2Chat 2Chat is an omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals. Wondering if 2Chat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## 2Chat User Interface ## Popular 2Chat Alternatives Main Product 2Chat 5.0 [(23)](https://www.softwareadvice.com/live-chat/2chat-profile/#reviews) Ratings Breakdown - 4.96Ease of use - 4.83Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at $31.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16455)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24190)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1727)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## 2Chat Pricing and Plans Starting price: $31.00 per month Free Trial Free Version Single $31.00 flat rate, per month Plan includes: - Agents included: 1 - Slots for connecting numbers: 1 - Messaging: Unlimited (using the 2Chat app) - Integrated phone system: Included - Basic reporting: Included - API for developers: Access included - Integrations: Make, N8N, Twilio, Bubble, Pipedream, Zapier, Postman, Jotform, Lindy, Google Forms, Google Sheets, YouCanBookMe, Cal.com, WordPress - API usage quota: 2,000 requests /month - Number verifications: 2,000 requests /month - Extra Agent: $10 /month Read More Basic $40.00 flat rate, per month Plan includes: - Includes all features from the Single plan. - Agents included: 3 - Slots for connecting numbers: 1 - Virtual number included: 1 USA or Canada number - Bulk Messaging: Included - Advanced Integrations: Slack and HubSpot - API usage quota: 30,000 requests /month - Number verifications: 30,000 requests /month - Extra Agent: $10 /month - Extra Number Slot: $20 /month Pro $99.00 flat rate, per month Plan includes: - Includes all features from the Single and Basic plans. - Agents included: 5 - Slots for connecting numbers: 3 - Onboarding: Dedicated team onboarding included - Audio Transcription: AI transcription of voice messages (up to 24 hours/month) - Reporting: Custom/Advanced reports - API usage quota: 300,000 requests /month - Number verifications: 300,000 requests /month - Extra Agent: $10 /month - Extra Number Slot: $15 /month Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 2Chat Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of 2Chat Activity Dashboard API Collaboration Tools CRM Search/Filter ## 2Chat Integrations Zapier Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Webflow Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Make Integration rated undefined from -1 review See all 9 integrations ## 2Chat User Reviews ## 2Chat customer ratings - Overall rating: 5.0/5 - Total reviews: 23 ### Rating distribution - 5 stars: 22 reviews (96%) - 4 stars: 1 reviews (4%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5.0/5 - Value for money: 4.8/5 - Customer support: 5/5 - Functionality: 4.8/5 --- Have you used 2Chat and would like to share your experience with others? ### A Great Easy to Use Software - Overall rating: 5/5 - Reviewer: RASHID D. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Great Experience with the tool. Works out of the box #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and great support from the team. #### Cons The pricing can be adjusted a bit for single users --- ### User-Friendly App with Outstanding Customer Support - Overall rating: 5/5 - Reviewer: Carlos H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with 2Chat has been fantastic. The app is reliable and easy to use, and their customer service is top-notch. Every time I’ve had a question or needed help, their support team has been incredibly kind and responsive. I highly recommend it for anyone who values simplicity and great customer care in a chat platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about 2Chat is how incredibly easy it is to use. The interface is intuitive, and all the features are designed to be straightforward, making it simple to manage conversations efficiently without any steep learning curve. It's perfect for both beginners and advanced users. #### Cons So far, I have nothing to mention in terms of cons. Everything has worked smoothly for me. #### Reasons for switching to 2Chat I was interested on having real time whatsapp conversation with my leads --- ### Significant tool in the automation of my funnel - Overall rating: 4/5 - Reviewer: Ingrid A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tool itself because it helps me save time. The Customer service that is ready to help you whenever you have an issue. #### Cons An issue I faced when I first started using 2chat. The issue was regarding the addition of the phone number of prospects to contact them automatically. The problem was that the format of the phone number wasn't right but I had no idea why. I had to contact the 2chat Customer service to figure it out. [sensitive content hidden] did a very good job helping me solve this. #### Reasons for choosing 2Chat It was easier for me to use 2chat. Besides, 2chat offer was answer my needs better. --- ### Integrates well into Zapier workflows - Overall rating: 5/5 - Reviewer: Fletch Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The team have been super helpful and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros - Great workaround for issues with Meta for business - Response support - Integration with Zapier is well maintained and easy to use #### Cons - Features are limited e.g: I can't send WhatsApp polls at the time of writing this review. #### Reasons for choosing 2Chat Ease of deployment. No requirement for Whatsapp for business account --- ### 2Chat saving hours enhancing Whatsapp sales - Overall rating: 5/5 - Reviewer: Damien L. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience with adding items to WA catalogue and sending automated messages with Zapier integration #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was struggling with WA official api. But 2Chat works much more easier and better. #### Cons The price should be formatted with 2 decimals only. #### Reasons for switching to 2Chat It much more easier using 2Chat than an official app --- ### A Game-Changer for WhatsApp Business Management - Overall rating: 5/5 - Reviewer: Luciano T. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I've been using 2Chat for my small business, and it's genuinely transformed how we handle WhatsApp communication. Coming from managing everything through a regular WhatsApp Business account, this feels like upgrading from a bicycle to a car. The multi-agent feature has been a lifesaver - no more juggling phones between team members! Their customer support is impressively responsive (and actually human!), which made the transition much smoother than expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The QR code setup is brilliantly simple - took me just seconds to connect my existing WhatsApp number Love how I can keep using my same business number without any complicated migration The bot builder is surprisingly intuitive - I managed to create a basic flow in under 10 minutes Integration with Slack and Zapier made it fit perfectly into our existing workflow Their pricing ($38/mo starting) is refreshingly reasonable compared to competitors #### Cons Found myself wishing for more advanced reporting features The interface took a day or two to get used to --- ### Amazing for startups - 2chat has been an indispensable - Overall rating: 5/5 - Reviewer: Os S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered 2chat has become an essential component of our daily operations! It was so nice to set up bots with their canvas for WhatsApp, in ten minutes we had an entirely new way to respond to our creators. Great integrations with Slack and Zapier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 2chat has significantly simplified the process of providing support and engaging effortlessly with the creators in our marketplace. One of the standout features of 2chat is its user-friendly contact management system, which enables easy organization of contacts for future campaigns. Moreover, the platform's integration capabilities, particularly its seamless integration with Zapier and Slack, have been incredibly beneficial, streamlining our workflow and enhancing productivity. #### Cons It will be great to have a Stripe integration soon! --- ### Great for chatbots and autoresponders - Overall rating: 5/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Very good. The support was great and always willing to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Creating chatbots was super easy with their flow builder. Just drag and drop the components and it’s ready in seconds.The connection to WhatsApp was also great. We used our own number without changing it to WhatsApp Business API. #### Cons The product is still under heavy development and some features are still missing. At the time of this writing the reporting section is still not very complete. #### Vendor response Thank you for your review. We'll keep you posted about improvements in the reporting functionality. Replied April 2023 --- ### Best Whatsapp API provider (wrapper) out there! - Overall rating: 5/5 - Reviewer: Samuel A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Great product for notifications, moderated marketing messages and other use cases that do not need to jump into Whatsapp API #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity, developer focused and customer support very helpful #### Cons Inbox real time, but not 2chat fault, is due to whatsapp underlying complexity --- ### Support and functionality is top notch - Overall rating: 5/5 - Reviewer: Kai M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is exactly what I wanted and the support team helped me every step of the way. #### Cons Very minor inconveniences in the use case of the automation and I am still trying to navigate the flows. But nothing that the support team didn’t help me out with. I love the support. --- Showing 1 - 10 of 23 Reviews Load More Reviews ## 2Chat Popular Comparisons [WhatsApp vs 2Chat](https://www.softwareadvice.com/live-chat/2chat-profile/vs/whatsapp/) [Compare All Alternatives](https://www.softwareadvice.com/live-chat/2chat-profile/alternatives/) ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24190) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16455) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4484) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **0** times Stuck Between Options? 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