It is exactly what I wanted and the support team helped me every step of the way.

Very minor inconveniences in the use case of the automation and I am still trying to navigate the flows. But nothing that the support team didn’t help me out with. I love the support.

Testamos uma série de ferramentas antes do 2Chat. Sem dúvida a melhor relação custo benefício. O uso de flows e a simplicidade da interface de atendimento contando com uma API extremamente simples de usar.

Ainda falta alguns recursos de gestão do usuário direto na plataforma. Mas como usamos a API, podemos gerar esses indicadores fora da plataforma.

The tool itself because it helps me save time. The Customer service that is ready to help you whenever you have an issue.

An issue I faced when I first started using 2chat. The issue was regarding the addition of the phone number of prospects to contact them automatically. The problem was that the format of the phone number wasn't right but I had no idea why. I had to contact the 2chat Customer service to figure it out. [sensitive content hidden] did a very good job helping me solve this.

2chat has become an essential component of our daily operations! It was so nice to set up bots with their canvas for WhatsApp, in ten minutes we had an entirely new way to respond to our creators. Great integrations with Slack and Zapier!

2chat has significantly simplified the process of providing support and engaging effortlessly with the creators in our marketplace. One of the standout features of 2chat is its user-friendly contact management system, which enables easy organization of contacts for future campaigns. Moreover, the platform's integration capabilities, particularly its seamless integration with Zapier and Slack, have been incredibly beneficial, streamlining our workflow and enhancing productivity.

It will be great to have a Stripe integration soon!

Very good. The support was great and always willing to help.

Creating chatbots was super easy with their flow builder. Just drag and drop the components and it’s ready in seconds.The connection to WhatsApp was also great. We used our own number without changing it to WhatsApp Business API.

The product is still under heavy development and some features are still missing. At the time of this writing the reporting section is still not very complete.