--- title: "Boost.AI Software Reviews, Demo & Pricing - 2026" description: "Review of Boost.AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/boost-ai-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / Boost.AI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/live-chat/boost-ai-profile/reviews/)[Alternatives](https://www.softwareadvice.com/live-chat/boost-ai-profile/alternatives/) # Boost.AI Review From $50,000/year Free trial 1 plan Wondering if Boost.AI is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Boost.AI 4.8 [(23)](https://www.softwareadvice.com/live-chat/boost-ai-profile/reviews/) Pricing Starting at $50,000.00 per user per year ### About Boost.AI boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms. Wondering if Boost.AI is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## Boost.AI User Interface ## Popular Boost.AI Alternatives Main Product Boost.AI 4.8 [(23)](https://www.softwareadvice.com/live-chat/boost-ai-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.65Value for money - 4.68Customer support - 4.74Functionality Pricing Starting at $50000.00 per year Get Price Alternative Product [Blaze](https://www.softwareadvice.com/product/429563-Blaze/) 4.8 [(725)](https://www.softwareadvice.com/product/429563-Blaze/reviews/) Ratings Breakdown - 4.59Ease of use - 4.60Value for money - 4.66Customer support - 4.58Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(396)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.24Value for money - 3.95Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [1min.AI](https://www.softwareadvice.com/artificial-intelligence/1min-ai-profile/) 4.7 [(492)](https://www.softwareadvice.com/artificial-intelligence/1min-ai-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.59Value for money - 4.48Customer support - 4.63Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Replit](https://www.softwareadvice.com/product/514326-Replit/) 4.4 [(159)](https://www.softwareadvice.com/product/514326-Replit/reviews/) Ratings Breakdown - 4.54Ease of use - 4.08Value for money - 3.94Customer support - 4.28Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [NightCafe](https://www.softwareadvice.com/nft-creation/nightcafe-profile/) 4.7 [(85)](https://www.softwareadvice.com/nft-creation/nightcafe-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.32Value for money - 4.34Customer support - 4.56Functionality Pricing Starting at $5.99 per month Get Price ## Boost.AI Pricing and Plans Starting price: $50,000.00 per year Free Trial Free Version Basic $50,000.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Boost.AI Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of Boost.AI Activity Dashboard Alerts/Escalation API Autoresponders Business Process Automation Call Routing Chat/Messaging Compliance Management Configurable Workflow Content Generation Contextual Guidance CRM Customer Engagement Customer Experience Management Customer Segmentation Customizable Branding Drag & Drop Email Management Feedback Management Generative AI Intent Recognition Lead Capture Live Chat Machine Learning Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Performance Metrics Personalization Personalization and Recommendation Real-Time Analytics Real-time Consumer-facing Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Reporting/Analytics Reporting & Statistics Search/Filter Sentiment Analysis Single Sign On Speech Recognition Surveys & Feedback Third-Party Integrations ## Boost.AI Integrations Freshdesk Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Genesys Cloud CX Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 17 integrations ## Boost.AI User Reviews ## Boost.AI customer ratings - Overall rating: 4.8/5 - Total reviews: 23 ### Rating distribution - 5 stars: 19 reviews (83%) - 4 stars: 4 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- ### Robust conversational AI platform that help us build advance virtual agents without coding - Overall rating: 5/5 - Reviewer: Marcos Daniel M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Boost.ai helped us (Wize AI) support the Baltic languages (Estonian, Latvian, Lithuanian, Russian) when almost no international companies wanted to do it, for conversational AI solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is easy to master as the e-learning material is well developed and easy to digest. All the existing features offer us the capability to govern the virtual agents and control what happen during the conversations with citizens and customers. There is no black box. I also appreciate a lot the number of reports and analytics boost.ai has. I can see that our customers are taking advantage of the self-learning features (the platform suggests what intents we should add and even training data we can use) and integration with existing human chat solutions. #### Cons Even though boost.ai platform offers many pre-made virtual agents or modules (for banks, insurance, telco, municipalities, COVID-19 crisis, HR) I believe that customers will benefit even more if there are more pre made agents (some for specific roles) available. #### Reasons for choosing Boost.AI I believe boost.ai offers better value for the money and that it has all the tools to develop the type of conversational AI agents we will be proud of. #### Reasons for switching to Boost.AI For developing advance virtual agents, we needed enterprise features. --- ### Amazing value for money - Overall rating: 5/5 - Reviewer: Soren N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Boost.ai help reduce the traffic to the expensive contact centres by giving customers access to an intelligent chatbot. Boost.ai are easy to work with and provide value within three months. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing. #### Cons If I have to say something negative then it is a lack of communication with regards to the product road-map. #### Reasons for choosing Boost.AI Boost.ai is much more advanced and can handle an unlimited number of conversations. --- ### Virtual Assistant - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Positive overall experience. Great team, with very responsive PMs and partner resources. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials. #### Cons Too early to say. The collaboration is still in it's early stages, but so far there isn't anything which stands out as a deficiency. #### Reasons for choosing Boost.AI Boost has a very intuitive User experience and that is something that is vital to the adoption of any new technology platform. --- ### Virtual assistants - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We have currently implementing for two cases and a third is soon coming up. Impressed by the results obtained from only a limited amount of training rounds with the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use Particularly great on Nordic languages The user interphase The quality Assurance during the training sessions #### Cons It would be great to have a multi tenant user interphase making more developers working simultaneously. #### Reasons for choosing Boost.AI Particularly because of the capabilities when it comes to the Nordic languages --- ### AI is a good addition! - Overall rating: 5/5 - Reviewer: Laura S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to implement and provides consistent responses. It frees up capacity to allow for more difficult queries to be answered by a person. I truly believe in using AI within the workplace and this has been a good addition. #### Cons At times, Boost.ai did not detect the right type of query which meant that it left some people frustrated. It has got a lot better. I wish it would remember the style of writing, e.g. more formal, between instruction. --- ### We are very pleased with it, probably one of the best(if not the best) conversational AI's out there - Overall rating: 5/5 - Reviewer: Sigurdur A. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use is probably its greatest strength. We were able to train a group of our own people as AI trainers in merely a few weeks. None of them had any previous experience or education regarding AI or computer schience. The learning material is very comprehensive and consise. The user interface is very well designed. Everything is very fluid. No waiting or loading times when implementing new material. It just feels very smooth. It is hard not to love it. It took a remarkably short time to build a conversational AI that was helpful for our customers. And we are mostly self sufficient in adding additional material. Employees that used to answer questions from customers by phone and e-mail are now spending their days training the AI. We have some ideas for improvements. Little things that could improve the user interface and speed up work for the AI trainers even further. Boost have a forum where we can make our ideas known and other users can upvote ideas that they would like implemented. The ideas that get the most upvotes are implemented in the next patch. It is a great system. #### Cons There is nothing we don't like about it. Nothing at all. None of our employees who use it has ever spoken a bad word about the software. Note that this is very unusual. We implement a lot of new software and there is always something that gets on your nerves. People always have something to complain about. Not so with the Boost AI. Anyone who has ever used it, loves it. #### Reasons for choosing Boost.AI We were looking at various solutions but none of them really impressed us. Before receiving the demo from Boost were were truth be told, not very enthusiastic. As soon as we saw the demo we knew it was something special. It was what we had been hoping for but not expecting. And we had to have it. --- ### Strong NLP & NLU capabilities - Overall rating: 5/5 - Reviewer: Bjørn B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Typical projects we help our clients with where the boost.ai technology plays a key role: - Reduce costs - Increase customer satisfaction - Increase self-service - Remove friction in the user experience - Faster response time - Free up time in the organization to work more value-adding - Become a more data-driven organization - Creating increased digital maturity in the organization - Profitable growth - Become compliant with legislations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - First of all very strong NLP & NLU capabilities - Scalable in large and complex organisations - User friendly and easy to use API connectors - Automatic Semantic Understanding (ASU) #### Cons There is the potential to further develop methods to measure the end-user's satisfaction. It would been nice to have if you could more easily connect this feedback to third-party systems. --- ### Easy to use with good results - Overall rating: 5/5 - Reviewer: Aiste H. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We use their chatbots to aid our customer service, serving both customers and our agents. It has reduced the need of human interactions and reduced average length of conversations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very user-friendly and easy to work with after a short introduction. The results are consistently good and predictable. This makes planning the work much easier for us. It is a great chatbot platform, one of the bets ones I have personally seen. #### Cons When we started working with them, the product was still rather young. They evolve constantly, but there are still always some features in the backlog that would e extremely useful for us. I think it will be a much more mature product very soon and I look very much forward to it. Despite everything, the company is flexible and willing to provide workarounds whenever possible. #### Reasons for choosing Boost.AI Good Nordic language model and ease of doing business with the company. Pricing model is also very transparent and competitive. --- ### Review of Boost.AI - Overall rating: 5/5 - Reviewer: Elisabeth N. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Overall very pleased with Boost.AI #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it's easy to use, and the tool for searching conversations with many different things to filter on. I like that our AI supervisor suggest things and functions that could be of use to us. #### Cons I wish it was easier to filter on coneversation ID. I wish it was possible to see which browser the chatbot was used on, and wich operating system. Could have more courses --- ### Business enabled software - Overall rating: 5/5 - Reviewer: Egild H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A chatbot is only as good as you make it and Boost has enabled business to do exactly that. The tech is top tier and the tools make it really easy for business to train and maintain the bot. #### Cons Analytics is the most challenging thing about this. Both in measuring customer satisfaction and also if the customer also actually did get the help they needed (First contact resolution) --- Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/live-chat/boost-ai-profile/reviews/) ## Other Top Recommended Chatbot Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3058) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1394) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.3** (526) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Boost.AI with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice