get.chat Software

get.chat Software

Find out more:

Find out more:

About get.chat

get.chat is a messaging solution that enables multiple users to access the same WhatsApp number and it can be integrated with CRM solutions or sales platforms such as HubSpot, Salesforce, Pipedrive, and more… get.chat’s Team Inbox is ideal for businesses that communicate with their clients through WhatsApp and receive a high volume of messages daily or monthly. The solution makes it easy for businesses to give multiple agents access to the WhatsApp inbox, automate workflows, and sync contacts between WhatsApp and any other CRM or sales platforms that they’re using. Benefits: - A user-friendly messaging interface for WhatsApp Business API. - A shared team inbox that gives multiple agents and multiple devices access to the same WhatsApp number. - Easy integration with ...

get.chat Pricing

$ 19.99 : Base price for the shared web Inbox (Can be accessed by 5 parallel agents) + WhatsApp Business API Account (by 360dialog) + 1,5 Million message storage + 5 GB. For an additional $ 10: + 5 more agents seats For an additional $30: API access For an additional $10: App automation through Zapier

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Not Available

Zapier Integration
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get.chat Reviews

Overall Rating

4.81

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 16 reviews

User Profile

Azizah

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

FUNCTIONALITY

4

September 2022

Live chat with get.chat

Pros

Excellent support, engaging and well-presented material, and a consistently skilled manner are the software's first feelings. We have no intention of switching providers due to how pleasant it is to our sales associates and customers and its shown by the surveys that we distribute to our customer.

Cons

The design of get.chat needs improvement, as it is challenging to use for the average user who is not a specialist. It is confusing to navigate thru all the feature and i have seen other software that are better in this element.

Reasons for switching to get.chat

Chatbot API for connecting and integrating with our current website is frequently disconnected and this posses so much problem for us.

Peter

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Fantastic tool for Whatsapp Business integrations

my get.chat experience has been by far been wonderful. The product has given me a flawless experience by allowing me to seamlessly integrate WhatsApp Business account with other products and also allows me to use the same WhatsApp Business account with my colleagues simultaneously across multiple devices to ensure faster delivery of customer care services to our customers.

Pros

It allows me to send bulk WhatsApp messages which is very useful especially when sending messages to leads and customers. The system interface is intuitive and user-friendly and the dashboard is well organized making it an easy to use product for anyone without necessarily having any technical skills. With get.chat, me and my colleagues can access the same WhatsApp Business account from multiple devices simultaneously. It has an open API and plugins that allows integration of Whatsapp Business account with other products like Google Sheets. This is useful since it makes it easy to share files created in the Google Sheets directly to involved parties through WhatsApp Business. It also allow integration of Whatsapp Business account with Google Drive and thus it is easy to share files stored in the Drive directly through WhatsApp Business.

Cons

I dislike nothing about this product. The entire system of get.cht is simple to understand and the interface is very user-friendly.

Kapil

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2022

Get.Chat for communicating with Startup team

Overall experience is very good with get.chat application. it has a very good customer support.

Pros

The software is very easy to use and collaborate and it very well connects with JIRA, Google Drive.

Cons

The software needs to add more features such as meetings schedule etc.

Reasons for choosing get.chat

It is very easy to use and lightweight software.

Gianna

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Excellent Communication and Document Sharing System.

Intuitive project communication product which simplifies the project data and document sharing and to adapt on its features functionalities is an easy process and the quality of its communication is profitable.

Pros

get.chat implementation is very easy and no training needed and the real time communication and live chatting functionality is reliable.Communicating with various workers through the platform is smooth and the easy project comments sharing and the reports are accurate and even to share document is very fast using the product.

Cons

get.chat chatting features are easy on first configuration and the manipulation is very easy, but the support can be enhanced.

Winnie

Verified reviewer

Company size: 11-50 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

An effective tool to integrate your WhatsApp Business account with other products

get.chat is an outstanding tool that allows easy integration of Whatsapp Business with other products to ensure efficiency and reliable delivery of customer services. It has given me an excellent experience and has been able to meet all the expectations i had when i was implementing.

Pros

It is easy and fast to setup and use. It allows one to integrate the WhatsApp Business account with a variety of third party products like CRM like Hubspot and customer support system like Gmail for efficient and fast customers services delivery. It has pre-built integrations to choose from or you can opt to add your own integration based on your organization needs. It allows the support team to access the same WhatsApp Business account from multiple devices for fast delivery of customer support services. It makes it easy for the customers and clients to reach out easily whenever they have any questions. It is flexible and easily adapts to your working environment through customization. It support bulk messaging at the same time to save time.

Cons

It only has a monthly purchase package plan. The plan is quite expensive especially to the low level businesses and the upcoming organizations.