HubSpot CRM vs ManyChat

RATING:

4.5

(4161)

HubSpot CRM has 4161 reviews and a rating of 4.52 / 5 stars vs ManyChat which has 71 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (4161)
4.6 (71)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 12, 2024
May 30, 2024
Pros/Cons
  • Pros

  • The easy navigation is my favorite part compared to some of the competitors I used before. Hands on help to learn how it works is a great feature too.
  • I love all the integrations and capabilities. Originally I got Hubspot to help with a chat bubble on my website.
  • Cons

  • I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.
  • It's an intimidating and scary as I don't want to mess anything up. The only other hiccup is merging contacts automatically is challenging.
Read all user reviews
  • Pros

  • Sending ads is now made Fast and perfectly with the ManyChat messenger bot. It has grown my customer list.
  • I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram.
  • Cons

  • Facebook Messenger policies are now very strict and that hurts Manychat because you can't message a user outside of the 24 hour period. This is now making list building in Messenger impossible.
  • To allay these worries, companies and organizations using ManyChat should be open about their data collecting and usage practices.
Read all user reviews
Pricing Range
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$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos