HubSpot Service Hub vs WhatsApp
HubSpot Service Hub has 157 reviews and a rating of 4.45 / 5 stars vs WhatsApp which has 15743 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- This is easy to use, clear and customisable. The recent updates to the template editor are welcome and allow us to make our help centre our own.
- In one month, most of the customer service cases are in production. Migration and integration with other platforms are also very easy and in record time.
Cons
- In our case, a multi-language Knowledge Base is missing to make the KB more complete.
- For example, you cannot use HubSpot forms to populate custom Ticket properties, which renders them almost useless as a means of collecting information about the customer's problem.
Pros
- One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.
- WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.
Cons
- Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.
- What bothers me is that it can be used for illegal activity because of the design of the app.
Pricing
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