I get instant connection to my customers with tons of features, customizations, and robust reporting.

What I like most about LiveChat is it's reliability. When I began researching chat applications to recommend to a client for use in their recruiting efforts, I found a lot of options. I also found a lot of issues. Many of the applications I looked at were complicated and glitchy. Then I found LiveChat. LiveChat just worked. It was solid application whether online or on my desktop and it handled chat conversations reliable while offering all the features I was looking for in a manned chat application. When I spoke with a representative from the company, I found out why. LiveChat set out from the beginning to be a manned chat solution and to be the best in the business. I was kind of disappointed with this at the beginning, because I was hoping for a solution to handle both manned and bot style chats. LiveChat didn't have bots, but they were so far above every other manned chat platform, that I had to choose them. Incidentally, they have developed a bot situation since I first signed up with them and it is just as robust. It's called botengine.ai and I highly recommend it. BotEngine integrates seamlessly with LiveChat and both applications work reliably with Facebook Messenger, Web Pages, Landing Pages, and more. LiveChat offers tons of customization, professional looking interfaces, and robust reporting. I can easily use it on my desktop computer, my notebook, my tablet, or my phone. And just like I said before, it just works.

If there was anything to dislike about LiveChat, it would be that it is resource-intensive on my iMac. This is a casualty of my business, though. I have to use a lot of memory-hog applications every day, so a lot of times I will enable LiveChat just on my mobile device or my notebook while I'm working at my desk. That way I can still respond to chats without slowing down my main machine.

Livechat allows for instant, one-on-one interaction with customers, increasing the likelihood that they will become paying clients. Live chat takes a customer-centric approach and equips your company with useful tools.

The use of real-time chat allows us to communicate with our clients in a highly productive manner. We have found that creating many agent accounts and assigning specific tasks to different teams of workers helps us do more in less time.

Its price tag is higher than those of its rivals. The delay in getting chat messages is annoying and often leads to misunderstandings. It takes time for support to respond and fix the issue we report.

Overall, LiveChat has greatly improved my customer service experience. Its user-friendly interface, customization options, and integration with other platforms make it a valuable tool for managing customer chats. While there are some limitations, such as limited automation and customization options, I am happy with using LiveChat and would recommend it to other businesses.mdrashedulkarim7@gmail.comgive me another title Sure, here's another title for you:"Mastering Productivity: A Comprehensive Review of Top Productivity Tools"mdrashedulkarim7@gmail.comgive me another title How to Build Strong Relationships with Your Customers: Tips and Strategies

User-friendly interface: LiveChat's interface is easy to use and navigate, making it simple to manage chats with customers.Customization options: LiveChat allows for customization of the chat widget, chat window, and chat greetings, which can help to reinforce brand identity.Integration with other platforms: LiveChat integrates with a variety of platforms, including WordPress, Shopify, and Facebook, making it easy to manage chats from one central location.Robust reporting and analytics: LiveChat offers in-depth reporting and analytics features that help businesses to track important metrics, such as customer satisfaction and agent performance.Mobile app: The LiveChat mobile app makes it easy to manage chats on-the-go.

Limited automation: While LiveChat offers some automation options, such as chat greetings and canned responses, it lacks more advanced automation features.Limited customization for agents: There is limited customization for agent profiles, which could impact branding efforts.Limited integrations with other platforms: While LiveChat integrates with some popular platforms, it does not have integrations with all platforms, which could be a limitation for some businesses.Limited customer support options: LiveChat's customer support options are limited, with no phone support available.

Livechat gives us the ability to engage more directly with visitors to our site. It has certain functional limitation which my team find frustrating, however for the price that we pay, it is still good value.

Livechat has provided a really useful platform for us to get started with livechat provision on our site. The chat interface itself is easy for agents to use. It is also inexpensive compared with other similar platforms.

There are some important features missing or lacking. Spell check within the livechat itself is crucial for agents to ensure we are always putting our 'best foot forward', while trying to respond quickly to visitors. The automated greetings are great but lack the ability to set logic within the conditions, meaning I don't have quite the level of control I would like over the greetings. The CRM integration has also been difficult to implement, and hasn't worked well for all our agents. Which has caused some issues with manual data entry and some lost data. This integration is crucial to our workflow. The customer service has, overtime, become much more automated and it has therefore taken me longer and been more frustrating to get solutions to issue that I have come up against. While the platform itself has improved in functionality through the time i've been using it, I find the customer support has become less helpful and personal.