--- title: "UChat Software Reviews, Demo & Pricing - 2026" description: "Review of UChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/uchat-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / UChat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/live-chat/uchat-profile/alternatives/) # UChat Review From $10/month Free version Free trial 1 plan Wondering if UChat is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview UChat 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Pricing Starting at $10.00 usage based per month ### About UChat UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support. The drag-and-drop builder enables users to collect leads and automate business calls. Do you work for UChat? [Manage this product listing](https://www.g2.com/products/uchat/claim_requests/new?auto=true) Wondering if UChat is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## UChat User Interface ## Popular UChat Alternatives Main Product UChat 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3061)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.36Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(399)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.24Value for money - 3.95Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Celoxis](https://www.softwareadvice.com/project-management/celoxis-profile/) 4.5 [(563)](https://www.softwareadvice.com/project-management/celoxis-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.42Value for money - 4.47Customer support - 4.40Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) 4.6 [(1394)](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.45Value for money - 4.65Customer support - 4.43Functionality Pricing Starting at $16.00 per month Get Price ## UChat Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Basic $10.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UChat Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of UChat Customizable Branding Intent Recognition Lead Capture Live Chat Multi-Channel Communication Multi-Language ## UChat Integrations PayPal Integration rated undefined from -1 review Viber Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Dialogflow Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 20 integrations ## UChat User Reviews ## UChat customer ratings - Overall rating: 4.9/5 - Total reviews: 73 ### Rating distribution - 5 stars: 68 reviews (93%) - 4 stars: 4 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 4.7/5 - Functionality: 4.9/5 --- ### One of the Best Chat Bot Provider Platform - Overall rating: 5/5 - Reviewer: Phaneendra Kumar P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was really good using Uchat and I still use this software for managing my clients chatbots with ease and they are also very happy with the results. Kudos Uchat team for this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reports, Single Inbox for Multiple channel chats, Easy monitoring and easy configuration and deployment without the need to coding skills that even after a novice can start immediately. #### Cons Nothin specific. But It could have been better if support for regional languages is provided. --- ### Best Chatbot software you can rely on for multichannel communication. - Overall rating: 5/5 - Reviewer: Phaneendra K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered I like this software very much as I am regularly using it to serve my client base through all possible channels. I will definitely recommend this software to my friends. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firstly, Omni channel bot flow and single window live chat for agents without the hassles to go through various processes for different channels. Secondly, I like the speed and ease of use. We can literally build a bot within the first few minutes of watching their videos. #### Cons Only one chatbot for omnichannel. A little bit of a steep learning curve to add features. #### Reasons for choosing UChat I chose Uchat over others because of this easy to use features and non complicated bot flow builder with reasonable bot sessions per month. --- ### Good Platform - Overall rating: 4/5 - Reviewer: Subin K. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a good platform to create and deploy your chatbots. Easy to use. Good Support from the team as well. #### Cons No cons found yet since the product used --- ### Best Chatbot Software in 2021,2022, 2023 - Overall rating: 5/5 - Reviewer: Sean J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered From the Facebook user group, to the staff and then the software, it has been an amazing journey #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its price point and how powerful it is, once diving into Uchat, nothing compares. #### Cons I loved the software I have zero complaints about it from my clients or me #### Reasons for choosing UChat It was the best in terms of cost, and value of what you are getting, plus the fact that they are adding features --- ### Uchat it the godfather of chatbot ! - Overall rating: 5/5 - Reviewer: Hirman R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I've started building automated AI-powered solutions using chatbots since 2017. That was the time there are no 'noise' or 'light' on chatbots in Malaysia. I can say I'm one of the pioneers here in my country. I've been working and testing various chatbot platforms. Most are drag-and-drop platforms purely for time and cost saving. I started with Manychat then moved to Chatfuel then to Activechat (as a strategic partner) then now as a business partner in Uchat. I also has tested some other platforms such as Mobile monkey, FlowXO, Botstar, and various others that i can't remember the name.From all those tests and works, i can safely say that Uchat is at the very top, the Grand Daddy of Chatbot in a child form 😍 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of it, but mainly because of the vas features and useability. Flexible and reliable and the same time. All-in-one platform for all business needs, not just chatbot, but also email, live chat, e-commerce, and much more. It is worth every penny invested #### Cons While the platform is considered still young, there is room for improvement such as the server resources limits. I trust the limit will be increased from time to time. Othe than that, i have no other reason not to love this platform #### Reasons for switching to UChat Initially because of the Omnichannel support, but then, the reason grows bigger coz of the UI, UX and features --- ### Our fully automated agency with Uchat - Overall rating: 5/5 - Reviewer: Richenel v. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered In our agency, time ( efficiency) is very important. Uchat saves us a lot of time. Before, we had to tie different tools together in order to have a seamless workflow. Together with their other tool Airchatty CRM we have a complete toolset to run our marketing agency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Uchat gives my agency the full possibility to automate marketing and sales processes. #### Cons Uchat is a powerful product but you need to invest some time in getting familiar with the settings. But once you understand the way it works, it saves a lot of time. #### Reasons for switching to UChat Costs and reliability --- ### Integration' is the keyword - Overall rating: 5/5 - Reviewer: Luciano Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience more than positive: the company receives and processes user requests in a streamlined and fast way. The ability to integrate with the most popular communication channels on the market, including voice and SMS, is excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros UChat makes workflow simple, modular and structured. Thanks to deep and effective integrations, each channel finds its own communication paradigm for automation. In just a few clicks, flows with sophisticated logic can be created, whether they are conversational, workflow or function flows. #### Cons If I had to find fault, I find that the GUI could be refreshed and made more contemporary, but these are really minimal aspects. It would be great if you could create a multichannel bot, drawing it once, so that it could be declined in the different channels without having to recreate the whole system. --- ### One of the Best omni-channel chatbot platform I used till now - Overall rating: 5/5 - Reviewer: Rupesh P. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I must say that it has exceeded my expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user-friendly interface, customizable chatbots, integration with multiple platforms, and efficient customer support make it a comprehensive solution for businesses looking to improve their customer communication and support. The chatbot feature, in particular, is a game-changer as it allows me to create personalized automated responses to my customers' queries, which saves me time and resources while improving the overall customer experience. I highly recommend uChat to any business owner looking to streamline their communication and support capabilities. #### Cons Using uChat's advanced features and functionalities may require businesses to invest additional time and resources into training their team to use the platform effectively. Due to the complexity of some of uChat's features, businesses may find them overwhelming or challenging to understand at first. However, with the right training and support, businesses can fully leverage uChat's capabilities and benefit from its numerous features. --- ### Definitely most robust and powerful chatbot builder - Overall rating: 5/5 - Reviewer: ¿ Bryan B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The omnichannel feature to connect with all major communication channels in one place is amazing. Also, the bot builder is perfectly intuitive. And, I *love* that it can be used with OpenAI, can be used to create phone calling systems. Just a super powerful platform. #### Cons The text area in the website widget needs to be formatted more cleanly. Long messages get hidden by the edge of the bubble. --- ### A fantastic platform that shines faster than anythint else I experienced - Overall rating: 5/5 - Reviewer: Alex J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Aboslutely superb experience with the software and the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The bot building feature is very intuitive and all tools are easy to find within. Also the integrations and the omni channel make everything super easy to configure #### Cons The widgets, I thin there is room for improvement to show widgets in many other ways on websites. #### Reasons for switching to UChat Pricing and community --- Showing 1 - 10 of 73 Reviews [See All Reviews](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) ## Other Top Recommended Chatbot Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3061) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1394) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.2** (526) Recently recommended **0** times Stuck Between Options? Our experts can help you compare UChat with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice