UChat

RATING:

4.9

(71)

About UChat

UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support. The drag-and-drop builder enables users to collect leads and automate business calls.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

UChat Pricing

UChat business plan start from $10 per month with 1 bot, 1000 subscribes & 5 members. Plus you can easily add more bots, subscribers, or team members with our add-ons.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

UChat multi-channel chatbot
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UChat Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for UChat

1 - 5 of 71 Reviews

User Profile

Ahmad Fikri

Verified reviewer

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

The Best Chatbot Platform Ever!

PROS

The first thing is it allows many channels, even for the lowest tier. I would say the deal is a win-win situation. Before this I use chatfuel, I migrated into a third-party script I bought in Codecanyon. Then, Uchat offers some good deals. So, after several months of using the platform, I was satisfied with the flow builder, the hassle-free while creating the chat flow, the user are free to build the integration between UChat with another system. If you have not started any chatbot before this, I would recommend using UChat, because the user interface is user-friendly or beginner-friendly. You don't have to learn so many technical things, because UChat has covered that. You need to develop your chatbot and start interacting with your customer. Their team also works hard on making new videos and improving their documentation from time to time. Also not to forget, their team also actively produce new features for user benefit.

CONS

Every platform would encounter some unexpected bugs. That's normal, and the main concern for users might be how fast they respond to the user. Not to say that I dislike their response; it's just that maybe the team can improve it from time to time. Some issues related to several users does not understand the UChat offering. Maybe UChat team can improve the way they deliver the message to their future user. Perhaps with more interesting infographics, some users might prefer to watch videos. Overall, I satisfied with the services offered by UChat.

Reason for choosing UChat

I do not have to worry for to update the system and focus on developing the template and some integration that might be beneficial for the chat system.

Reasons for switching to UChat

By using UChat, it helps me to produce a good flow of chat communications. Before this, by using third-party script, I would worry about updating the system according to the chat platform like Facebook, or whatsapp if the system has recent updates. So, when using UChat, I do not have to worry for that now and focus on developing the template and some integration that might be beneficial for the chat system.

Dean

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Uchat Changed the life of myself and my company with it's easy to use software.

I am just massively impressed, would 100% recommend.

PROS

One of the most beneficial things we used Uchat for was it's automations and flows, it enabled us without the use of many DM setters to generate hundreds of thousands in dollars to enabled us to get the 2 comma club award at clickfunnels. The second best thing about it is probably the support we've received, would 100% recommend this platform, been a trust Uchatter since we discovered the platform.

CONS

Nothing at the moment, I'm yet to see something I'm disappointed in, I panicked at one point and thought the data was erased but it was my fault as I'd simply clicked on the wrong workspace (I was tired)

Reasons for switching to UChat

Mostly because of the founders vision for Uchat

Subin

Veterinary, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Good Platform

PROS

It is a good platform to create and deploy your chatbots. Easy to use. Good Support from the team as well.

CONS

No cons found yet since the product used

Mark

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

This platform saved my business!

I have been working with UChat over a year now and having seen the development and the stability of the platform it is an absolute gamechanger for me. No longer have to worry about being able to build a certain automation as the platform is feature-rich and always evolving to that next level

PROS

The fact that this platform has so many features and integrations that you can easily combine it with any other business software you might be using. You can automate most of your business processes as far as up to 90% which is amazing if you think about it

CONS

I would like to see that the separate channels currently provided be integrated as an omnichannel structure instead. This will reduce building time and it allows to interact with a user from a single inbox no matter which channel they reach you on rather than needing to login to each individual channel

Reason for choosing UChat

As mentioned UChat is by far the most feature-rich and robust platform. Did not take long to make up my mind

Reasons for switching to UChat

The previous platforms are stagnant in their development and do not provide even half the features that UChat does. Absolute no brainer to make the switch

User Profile

Joshua

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Outstanding Omni-channel Chatbot inn the market!

Since the company is constantly changing, there are features that may have bugs, But this is very minimal. All in all, Uchat is committed in making the system better and better.

PROS

Uchat is constantly improving and improvising. Only few years, Uchat has expanded into supporting more than 10 different social media chatbots, which is amazing! The team is constantly upgrading the system.

CONS

Since the company is constantly changing, there are features that may have bugs, But this is very minimal. All in all, Uchat is committed in making the system better and better.

Reason for choosing UChat

Uchat can support more social media channels, and it looks promising.

Reasons for switching to UChat

Uchat can support more social media channels, and it looks promising.