# UChat Software Reviews, Demo & Pricing - 2026 > Review of UChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/uchat-profile --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / UChat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/live-chat/uchat-profile/alternatives/) # UChat 2026: Benefits, Features & Pricing Wondering if UChat is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview UChat 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Pricing Starting at $10.00 per month ### About UChat UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support. The drag-and-drop builder enables users to collect leads and automate business calls. Wondering if UChat is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## UChat User Interface ## Popular UChat Alternatives Main Product UChat 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 5.0 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.69Value for money - 4.83Customer support - 4.84Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Mindset AI](https://www.softwareadvice.com/product/525825-Mindset-AI/) 4.9 [(15)](https://www.softwareadvice.com/product/525825-Mindset-AI/reviews/) Ratings Breakdown - 4.80Ease of use - 4.87Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at £30000.00 per year Get Price Alternative Product [Clepher](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/) 4.8 [(88)](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.73Value for money - 4.79Customer support - 4.68Functionality Pricing Starting at $9.00 per month Get Price ## UChat Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Basic $10.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UChat Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of UChat Activity Dashboard AI/Machine Learning API Autoresponders Chat/Messaging Configurable Workflow Customer Segmentation Customizable Branding Drag & Drop Email Management Feedback Management For Developers Lead Capture Multi-Channel Communication Multi-Channel Management Natural Language Processing Real-Time Notifications Reporting/Analytics Reporting & Statistics Speech Synthesis Third-Party Integrations Workflow Management ## UChat Integrations Mailchimp Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Viber Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Dialogflow Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 21 integrations ## UChat User Reviews Overall Rating 4.9 Ratings Breakdown 5 93% 4 5% 3 0% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.7 Functionality 4.9 Phaneendra Kumar P. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed December 2022 One of the Best Chat Bot Provider Platform 5 It was really good using Uchat and I still use this software for managing my clients chatbots with ease and they are also very happy with the results. Kudos Uchat team for this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Reports, Single Inbox for Multiple channel chats, Easy monitoring and easy configuration and deployment without the need to coding skills that even after a novice can start immediately. Cons: Nothin specific. But It could have been better if support for regional languages is provided. Read More PK Phaneendra K. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed October 2022 Best Chatbot software you can rely on for multichannel communication. 5 I like this software very much as I am regularly using it to serve my client base through all possible channels. I will definitely recommend this software to my friends. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Firstly, Omni channel bot flow and single window live chat for agents without the hassles to go through various processes for different channels. Secondly, I like the speed and ease of use. We can literally build a bot within the first few minutes of watching their videos. Cons: Only one chatbot for omnichannel. A little bit of a steep learning curve to add features. Reasons for choosing UChat I chose Uchat over others because of this easy to use features and non complicated bot flow builder with reasonable bot sessions per month. Read More SK Subin K. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed March 2023 Good Platform 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is a good platform to create and deploy your chatbots. Easy to use. Good Support from the team as well. Cons: No cons found yet since the product used Read More SJ Sean J. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed February 2023 Best Chatbot Software in 2021,2022, 2023 5 From the Facebook user group, to the staff and then the software, it has been an amazing journey Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Its price point and how powerful it is, once diving into Uchat, nothing compares. Cons: I loved the software I have zero complaints about it from my clients or me Reasons for choosing UChat It was the best in terms of cost, and value of what you are getting, plus the fact that they are adding features Read More Hirman R. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed January 2023 Uchat it the godfather of chatbot ! 5 I've started building automated AI-powered solutions using chatbots since 2017. That was the time there are no 'noise' or 'light' on chatbots in Malaysia. I can say I'm one of the pioneers here in my country. I've been working and testing various chatbot platforms. Most are drag-and-drop platforms purely for time and cost saving. I started with Manychat then moved to Chatfuel then to Activechat (as a strategic partner) then now as a business partner in Uchat. I also has tested some other platforms such as Mobile monkey, FlowXO, Botstar, and various others that i can't remember the name.From all those tests and works, i can safely say that Uchat is at the very top, the Grand Daddy of Chatbot in a child form 😍 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: All of it, but mainly because of the vas features and useability. Flexible and reliable and the same time. All-in-one platform for all business needs, not just chatbot, but also email, live chat, e-commerce, and much more. It is worth every penny invested Cons: While the platform is considered still young, there is room for improvement such as the server resources limits. I trust the limit will be increased from time to time. Othe than that, i have no other reason not to love this platform Reasons for switching to UChat Initially because of the Omnichannel support, but then, the reason grows bigger coz of the UI, UX and features Read More Richenel v. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed January 2023 Our fully automated agency with Uchat 5 In our agency, time ( efficiency) is very important. Uchat saves us a lot of time. Before, we had to tie different tools together in order to have a seamless workflow. Together with their other tool Airchatty CRM we have a complete toolset to run our marketing agency. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Uchat gives my agency the full possibility to automate marketing and sales processes. Cons: Uchat is a powerful product but you need to invest some time in getting familiar with the settings. But once you understand the way it works, it saves a lot of time. Reasons for switching to UChat Costs and reliability Read More Luciano Z. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 12 months Review source Reviewed March 2022 Integration' is the keyword 5 Overall experience more than positive: the company receives and processes user requests in a streamlined and fast way. The ability to integrate with the most popular communication channels on the market, including voice and SMS, is excellent. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: UChat makes workflow simple, modular and structured. Thanks to deep and effective integrations, each channel finds its own communication paradigm for automation. In just a few clicks, flows with sophisticated logic can be created, whether they are conversational, workflow or function flows. Cons: If I had to find fault, I find that the GUI could be refreshed and made more contemporary, but these are really minimal aspects. It would be great if you could create a multichannel bot, drawing it once, so that it could be declined in the different channels without having to recreate the whole system. Read More Rupesh P. Verified reviewer Education Management 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2023 One of the Best omni-channel chatbot platform I used till now 5 I must say that it has exceeded my expectations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user-friendly interface, customizable chatbots, integration with multiple platforms, and efficient customer support make it a comprehensive solution for businesses looking to improve their customer communication and support. The chatbot feature, in particular, is a game-changer as it allows me to create personalized automated responses to my customers' queries, which saves me time and resources while improving the overall customer experience. I highly recommend uChat to any business owner looking to streamline their communication and support capabilities. Cons: Using uChat's advanced features and functionalities may require businesses to invest additional time and resources into training their team to use the platform effectively. Due to the complexity of some of uChat's features, businesses may find them overwhelming or challenging to understand at first. However, with the right training and support, businesses can fully leverage uChat's capabilities and benefit from its numerous features. Read More ¿ Bryan B. Verified reviewer Management Consulting 2-10 employees Used daily for less than 12 months Review source Reviewed July 2023 Definitely most robust and powerful chatbot builder 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The omnichannel feature to connect with all major communication channels in one place is amazing. Also, the bot builder is perfectly intuitive. And, I \*love\* that it can be used with OpenAI, can be used to create phone calling systems. Just a super powerful platform. Cons: The text area in the website widget needs to be formatted more cleanly. Long messages get hidden by the edge of the bubble. Read More Alex J. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Review source Reviewed January 2023 A fantastic platform that shines faster than anythint else I experienced 5 Aboslutely superb experience with the software and the team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The bot building feature is very intuitive and all tools are easy to find within. Also the integrations and the omni channel make everything super easy to configure Cons: The widgets, I thin there is room for improvement to show widgets in many other ways on websites. Reasons for switching to UChat Pricing and community Read More Showing 1 - 10 of 73 Reviews [See All Reviews](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) ## UChat Popular Comparisons [Fathom vs UChat](https://www.softwareadvice.com/compare/335425-uchat/vs/423207-Fathom/)[Denser AI vs UChat](https://www.softwareadvice.com/live-chat/denser-ai-profile/vs/uchat/)[Botsonic vs UChat](https://www.softwareadvice.com/live-chat/botsonic-profile/vs/uchat/)[Clepher vs UChat](https://www.softwareadvice.com/conversational-marketing/clever-messenger-profile/vs/uchat/)[Glassix vs UChat](https://www.softwareadvice.com/customer-communications-mngt/glassix-profile/vs/uchat/)[Botpress vs UChat](https://www.softwareadvice.com/hr/botpress-profile/vs/uchat/) [Compare All Alternatives](https://www.softwareadvice.com/live-chat/uchat-profile/alternatives/) ## Other Top Recommended Conversational AI Platform Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [ExecVision](https://www.softwareadvice.com/crm/execvision-profile/) **4.3** (348) Recently recommended **0** times [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) **4.6** (148) Recently recommended **0** times Stuck Between Options? 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