accessplanit Software

accessplanit Software

Find out more:

FrontRunners 2021

Find out more:

About accessplanit

accessplanit is an award-winning, configurable training management software designed both for training providers and internal training teams. It is used across the globe, helping training teams to achieve the results they want through automation, whether that's to grow their business, get everything in one place, reduce the cost of training or to aid compliance. It's used across many different sectors, including professional development, higher education, trade skills, non-profit, healthcare and vocational to name a few. Functionality includes: - Course and resource management - Online booking & payment - Surveys & feedback - Reporting & business insights - Customer management - Sales & Marketing - Individual portals (Learner, Trainer & Manager) - Finance Management ...
Close

Image 1 of 5

accessplanit dashboard

accessplanit User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 60 reviews

User Profile

John

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Functionality

out of 5

October 2018

New to accessplanit and enjoying it so far

Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.

Pros

The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!

Cons

I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.

Response from accessplanit

Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system

Replied October 2018

Katie

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

September 2019

Fairly Good System For Simple Businesses

Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves. Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.

Pros

The ability to have a tidy database where all users/companies are assigned to groups.

Cons

Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.

Reasons for switching to accessplanit

Integra was falling down as it is a very dated system and actually is so old it no longer has support attached to it. Integra is only used for Membership now within our business but we are currently sourcing a new CRM for this.

Response from accessplanit

Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.

Replied September 2019

Steven

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

Accessplanit assisted us in a professional and diligent manner from the very start of our project.

time saving, better service to clients and increase in business performance and output

Pros

The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.

Cons

Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.

Response from accessplanit

I'm so happy to hear that you've been able to improve your customer service by using accessplanit!

Replied October 2018

Simone

Company size: 11-50 employees

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2018

Daily User

Automation of booking processes for our courses. Sending automated emails to course delegates. Advertising courses on our website through the platform.

Pros

It's easy to use once you are clear of the functions you need to use, and the support team are very responsive and happy to help if you have any issues or just want to know the capabilities of the software based on an internal problem you want to solve or if you want to have an existing manual process automated via API.

Cons

Some of the language used in the functions could be easier to understand.

Response from accessplanit

I'm so pleased to hear how much automation has improved your business processes! Our support team will be really happy to hear your feedback

Replied October 2018

Liisa

Verified reviewer

Company size: 11-50 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

Time saving and efficient

Pros

The software is really easy to navigate and understand. We had a great training session with one of the Accessplanit Customer Sucess Managers and this was really useful in learning more about the system.

Cons

There are some things that the system doesn't do, but to be honest it is a big step forward to a system that reduces any human input error.

Response from accessplanit

Thank you for your kind review. We're very pleased that you're finding the system easy to navigate and understand, and that you're happy with the service of our team.

Replied May 2019

Popular accessplanit Comparisons