accessplanit

RATING:

4.6

(69)

About accessplanit

accessplanit is an award-winning, configurable training management software designed both for training providers and internal training teams. It is used across the globe, helping training teams to achieve the results they want through automation, whether that's to grow their business, get everything in one place, reduce the cost of training or to aid compliance. It's used across many different sectors, including professional development, higher education, trade skills, non-profit, healthcare and vocational to name a few. Functionality includes: - Course and resource management - Online booking & payment - Surveys & feedback - Reporting & business insights - Customer management - Sales & Marketing - Individual portals (Learner, Trainer & Manager) - Finance Management ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
accessplanit dashboard

accessplanit Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for accessplanit

1 - 5 of 69 Reviews

User Profile

John

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

New to accessplanit and enjoying it so far

Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.

PROS

The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!

CONS

I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.

Vendor Response

Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system

Replied October 2018

Adele

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Flexible platform with great support

We have been using Accessplanit for around 8/9 years now and have been well managed from the start. The platform has changed significantly during our time but all for the better. I would happily recommend this software to anyone looking to manage their training courses. It really has made my job easier!

PROS

The company strive to make the platform even more user friendly and innovative and are continuously evolving the system. The support team are approachable, contactable and always happy to help. The flexibility in automations the system offers has really changed the way my team work and made our jobs significantly easier as well as improved communication with our customers. We spend much less time on basic admin and communication tasks and far more on the tasks which give our clients a more human experience.

CONS

Some of the backend work is occasionally complex for some members of my team and requires a bit more knowledge than common administrative practises, that being said the Accessplanit team is there to offer support.

Katie

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Fairly Good System For Simple Businesses

Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves. Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.

PROS

The ability to have a tidy database where all users/companies are assigned to groups.

CONS

Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.

Reasons for switching to accessplanit

Integra was falling down as it is a very dated system and actually is so old it no longer has support attached to it. Integra is only used for Membership now within our business but we are currently sourcing a new CRM for this.

Vendor Response

Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.

Replied September 2019

David

Management Consulting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Excellent Event Scheduling Software! Great Customer Support!

Overall they are a fantastic company to work with and we are grateful to have found a platform that consolidated four previous platforms into one.

PROS

We really enjoy the customization capabilities of the software that afford us the ability to adapt our workflow to the system very easily. The ability to have certain actions trigger automated results is key in managing our process. We also loved the implementation process and the highly skilled personnel at Accessplanit who are with us every step of the way

CONS

There are some features missing from the functionality that we need for our process to run smoothly. The team has a very robust product feature rollout plan so we expect these to come out soon!

Reason for choosing accessplanit

We chose Accessplanit due to the high level of customization available to us and its lower price point.

Reasons for switching to accessplanit

Combining platforms into one centralized system

Claire

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Improving efficiency

For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches.

PROS

It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time

CONS

Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved Integration with other systems has not worked so far

Reason for choosing accessplanit

Web-hosted, modular hosting - potential integration with other systems. Ease of set-up and cost

Reasons for switching to accessplanit

Our version became out of date and unsupported

Vendor Response

Thank you for your review. We're very pleased that the accessplanit system is allowing you to communicate more efficiently with your customers and is saving you lots of admin time. We hope that our team is giving you all the assistance with your financial reporting, but please do not hesitate to contact us with any questions or issues you may have.

Replied September 2019