accessplanit Software

Pros

It saves so much time on repetitive admin tasks and automates communication. The helpdesk are really helpful with clear SLA's that they adhere to when fixing problems.

Cons

Report writer is quite hard to use - I have problems linking data sources together. Course set up takes ages - especially as we run sessional courses with random sessions that do not follow a particular pattern.

Being able to have a database with all current and past training enables effective reporting

Pros

The reporting capabilties enables me to track sales, bookings and track customer trends which helps me to plan sales calls in the future.

Cons

Some of the capabilities are not fully functional yet which means that duplication of tasks has to happen.

It makes my job so much easier when looking for information.

Pros

It's data storage capabilities allow easy referencing and reporting to enable KPI data to be kept, tracked and updated regularly

Cons

Some useful areas are still under development which would make dual processes within our organisation not necessary eg: direct text and email facilities

Pros

Everything is in one place. There is a lot of help available should it be needed. Helpful to keep all information on the same system. Makes coordinating courses easier. I particularly like the calendar and how it can give you all the information you need by just hovering over the course you are interested in, this saves a lot of time and means that I can relay the information to customers more efficiently.

Cons

In some places I believe that things could be better organised, and simpler to use in order to save time and be most efficient, for example adding opportunities and generating documents for the same person.

Pros

I was only recently introduced to accessplanit at the beginning of January and it hasn't taken me long to get the hang of it, it is very user friendly and very professional.

Cons

Not knowing how to use certain features is my only con, but this is my own fault and not accessplanit's.

Pros

Ease of finding the information I am looking for. I only need to use the system for a couple of things and these elements work just fine

Cons

I can see far more than I need to see for my role which sometimes gets my way. It would be nice to be able to restrict the menu to include just the functions I use.

Pros

The user friendliness of the site. The many options that is given to finding information. I like the calendar feature which gives all the information that is needed. ie course name, venue, cost and delegate names etc

Cons

Not being able to search for invoices when they give us the invoice numbers starting with 5xxxx. It maybe that it is only accessible to the finance team to view. However if we are only given access to view that will be helpful. We can further help the customer with their query and not have to pass the query on.

the benefits are too many to list!

Pros

The software is extremely easy to use and every area is covered, we don't have to use workarounds there is an area/section for everything.

Pros

I find it really easy to access the data I need to get to on a daily basis. I regularly need to extract data to Excel and never have any problems doing this.

Pros

We have just been introduced to sample software so it's too early to comment yet as hasn't really had time to explore it properly.

Cons

Too soon to comment here as we have only been introduced to Sandbox System but so far it looks impressive! Will have better feedback in a few weeks time when we have finished training and we've had time to explore it in more detail.