Administrate Software


 

Administrate is a cloud-based learning management system (LMS) designed for businesses of all sizes. Key features include learning management, SCORM compliance, mobile learning and certification management.

Administrate features a portal that allows trainers to build their courses using default templates. The portal also allows trainers to deliver different types of training material such as videos, PDFs and Word documents and conduct virtual classroom sessions.

The solution also features a student portal, which allows students to view their learning tracks and events by signing into the portal.

Administrate features student progress monitoring, which allows users to prepare LMS progress, student activity logs and student history reports.

The solution offers REST API, which allows users to build e-commerce websites by integrating data from the Administrate LMS and customer relationship management databases. This ensures that when a course or event registration is added, it reflects on the product website in real-time.

 

Administrate - Automated emails
 
  • Administrate - Automated emails
    Automated emails
  • Administrate - Course sessions
    Course sessions
  • Administrate - Feedback
    Feedback
  • Administrate - Student portal
    Student portal
  • Administrate - Student progress report
    Student progress report
  • Administrate - Student dashboard
    Student dashboard
Supported Operating System(s):
Web browser (OS agnostic)

28 Reviews of Administrate

 

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Software Advice Reviews (1)
More Reviews (27)

Showing 1-1 of 1

Germaine from Rocaumbert
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Administrate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It wasn't bad!

Pros

The Customer Service has been exceptionally helpful. It is rare that you get a response quick from a customer service system. There is no long wait and all reps are extremely helpful.

Cons

As a small start up company it can be difficult to set up. It seems dated by the looks of the modules and menu. Often I found the system operating slowly on a brand new computer. I think it would more beneficial to purchase separate online training sessions from Administrate when initially learning the system. Sometimes learning the entire system at once can be overwhelming.

Review Source
 
 
 
Showing 1-20 of 27

Peter from Dramatic Training Solutions

November 2017

November 2017

very very very bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

none

Cons

in my opinion its dated , complicated , ugly and full of bugs
I started out in 2012 with a system that was a complete solution to running my training business, first the acconting module was removed and my subscription trippled , phone support was removed, then i was forced to pay for funtionality I didnt use and the price was increased by 150%.

Review Source: Capterra
 

Brian from Kelvin TOP-SET

August 2017

August 2017

Smooth transition between old and new system. All achieved on time and with very few problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to navigate. Reports easy to create and can drill down for further detail.
Great to be able to see all the financial information and monitor how sales opportunities are progressing

Cons

Very little.
Searching for individual data is a bit slow but we are informed that faster searching is coming soon.

Review Source: Capterra

  Response: Administrate, Administrate Limited

Date: August 2017

August 2017

 

Hello Brian,

We're delighted to hear that you're getting a lot out of Administrate! If there's anything more we can do for you, please don't hesitate to get in touch!

Thanks!

Administrate

 

Thalia from eLearning For You
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great CRM system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are still implementing the use of this CRM and have found it to be user-friendly and very functional. The support to implement the CRM is brilliant and Administrate are always available to help.

Pros

Tailored towards Training Companies

Cons

Trying to merge our current systems over when private events cannot be imported is a nightmare!

Review Source: Capterra
 

Adam from GTA University Centre
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Hi Love the administrate platform and continue to find out the system is capable of so many funtions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system works well for our CRM and booking system and allows us to set up as many triggers as we need to save admin time in advance. Love finding out more functionality with experienced gained. l

Pros

Easy to use and navigate

Cons

sometimes throws you out of system when refreshing

Advice to Others

Good for small to medium businesses who wish to continue to grow

Review Source: Capterra
 

A from CA LGMA

December 2016

December 2016

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Administrate has solved so many problems for us, and eliminated several tedious tasks. The support team is very helpful and is constantly updating the software. I'd definitely recommend checking it out!

Review Source: Capterra
 

Angelo from Future Environment Designs Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Training Program for Trainers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This program gives us the opportunity to better serve our clients & potentially increase the services we can provide our clients.

Pros

The ability to increase the services we can offer our clients.

Cons

Alot of preparation is required to make sure the program can do all it is capable of doing.

Review Source: Capterra
 


June 2016

June 2016

Internal application (training scheduling) for 300+ employees in a start up company.

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We required a software package which would schedule internal training only and track completion for our start-up company. Our Training Department looked at established scheduling platforms such as MS Project, and a few custom platforms before selecting Administrate based on cost, support and functionality.

Pros

Support: Excellent support from set up to execution. Weekly teleconference meetings worked best for us to achieve competency using the software - loading, scheduling, tracking, and reporting. We made a few emergency calls/emails, which were addressed in an acceptable time frame.
Administrate Customer Success Team: constantly working on upgrades & fixing bugs/deficiencies.
Administrate E-Learning: When stuck on an Administrate process, their training modules are always available for reference.

Cons

The software can be difficult to use until you reach a level of competency. (My advice is to select a couple of key individuals to own the software from implementation to execution.)
We scheduled our employees into each event, which took more time than we anticipated. (Administrate has added a bulk load option which should speed up this process.)

Review Source: GetApp
 

Kevin from ForgeRock
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2016

June 2016

Training Management done right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students.

Pros

The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

Cons

The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.

Review Source: Capterra
 

Kevin from ForgeRock
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2016

June 2016

Training Management done right

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students,

Pros

The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply.

The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

Cons

The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.

Review Source: GetApp
 

Andrew from e-testing

May 2016

May 2016

Non Intuitive, slow and difficult to setup.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We run a small training business and we thought this software would be a good match for our requirements to display courses and automate the booking process for delegates. It took a long time to set it up, the process of setting up courses does not flow well and the UI is slow. The system has evolved over time which means the help does not match the functionality and that some functions although present, no longer work. There is a dated feel to the interface which does not fit with today's expectations for quality software, easy to use out of the box. email notifications were only possible in plain text which did not look good. The courses display looks good, but is only possible at the bottom of a course page, and the following pages to capture delegate details do not look good.

There is no contract (beyond a month at a time) but this is because once you have spent so much time setting it all up, you are unlikely to want to cancel. We did try hard to get it working but abandoned it as it would have been likely to affect bookings. We had several support issues while trying to get it up and running, most of which took a long time to resolve.

Review Source: Capterra

  Response: Administrate, Administrate Limited

Date: December 2016

December 2016

 

Response Updated: 19th December 2016.

We're sorry for your experience.

We grew very quickly in 2015/2016 including the quintupling of our engineering team to make sure we have up to date product for both SMB and enterprise level organisations. It sounds like you joined us during some significant updates and we didn¿t handle that transition for you appropriately as a brand new customer.

Also, our platform is designed to be configurable for small and large scale operations and it sounds like we dropped the ball on advising you of the most appropriate level of implementation or professional services needed for your organisation. We apologise!

Finally, because training companies are all shapes and sizes, we do our best to determine if we are a good fit for prospective customers during the sales process. We are sorry we were unable to meet your needs and you felt like we wasted your time.

Of course, we wish you the best of luck in the future!

The Administrate Team

 


May 2016

May 2016

Non Intuitive, dated feel to the slow UI, complicated to setup and run

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We wanted Administrate to replace an existing booking system online, where customers could browse a selection of courses, book online and interact with date and location searching from our site, along with some level of automation for joining instructions and invoicing.

Pros

The best thing about the product is the way the courses are displayed to the customer, enabling them to sort by location, course, date easily in order to select the course and session they are looking for. It's not amazing and we needed to customize it quite heavily before we could use it, but it looked better than what we had, or so we thought initially. This is despite it not being possible to put the dates and locations anywhere else but right at the bottom of a course page. We then embarked on a lengthy setup process for the next 5 months to try and get it setup for our needs.

Cons

We were initially interested in trialing the software, which we did (for free) but Administrate would not give enough support for us to properly evaluate without signing up, and suggested we opt for a paid version so we could benefit from their support, which we did. We were assigned an implementation manager, who ran a number of calls with us over several weeks for us to get our data in, so we could try out the system.

First point is that the software is complicated - it is not obvious how it works at all, and you need support to carry out basic tasks until you learn how to use it. You are encouraged to look at the documentation online, or via the help facility but these were very often out of date, yes - really. The system has a cobbled together feel and has obviously had changes stacked upon changes over the years, which means there are options that are still there but that don't work (for example delete event) and other options that are hidden under several layers of forms which are not at all obvious. We had a range of problems getting various elements of this software setup: email integration took 2 weeks, back and forth with their support team, which was eventually resolved as they had not verified our url, despite swearing blind they had. The communication triggers are complex, they do not allow you to test them without actually assigning delegates to courses (and getting billed) and all emails sent by the system are in plain text - this could be changed and just did not look professional. When a course is selected too, the pages where users enter their details look like really basic HTML pages from the 90's - it does not look right compared to today's slick styles on the web that people have come to expect. The system also allows you to specify custom url's, so that SEO would still be optimized for course pages already on the web. We spent another 2 weeks trying to get these to work with their support team, having anything other than the default name would result in all the copy disappearing from the main courses page. Part of the delays were down to the right people not being available - knowledge of the whole system is concentrated among a few key individuals and if they are not around, be prepared to wait.

The interface is slow and laggy - which frustrates even further when you are trying to setup lots of data. We discovered that if a delegate changes the course they are booked on to, that we would be charged twice and there was no way around it. Administrate were inflexible and most people (not all) unhelpful, we did complain but there was very little interest. We really tried to make this software work, being an IT company, for us but in the end, we believed that despite the time we had put in, we did not have confidence in this product and will be looking elsewhere. It is very frustrating paying good money for bad software; in a final email from one of their directors, we were advised that 'adopting a new system comes both with new functionality and new limitations.' We realised this but just wanted the new functionality to work.

Review Source: GetApp

  Response: Administrate LTD, Administrate Limited

Date: May 2016

May 2016

 

Thanks for your feedback via this review, we'll certainly take it all on-board.

We're sorry that Administrate did not prove to be the solution you required. During our implementation process, our team offered you a high-level of support (totalling 12+ hours of time) with the aim of ensuring Administrate would deliver what was required. It became clear during this process that we were not the right fit for your organisation and your needs.

We offer free implementation support to all Administrate customers as each has different problems they're looking to solve and we want to help as much as possible to be the solution to them.

All the best for the future,

The Administrate Team

 

Sarah from C&C Training Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2014

July 2014

Administrate is so useful!

Product Quality

Product Quality
Quality

C&C Training Ltd has used Administrate for just over two years now. It is so useful in our everyday business and saves the company so much valuable time.
At C&C Training Ltd, we use administrate as a complete source of reference so every member of staff has course information (from delegate attendance to payment details) and company contacts at their fingertips.
Administrate is very good value for money - taking into account all it has to offer C&C Training Ltd as a busy, popular training company.

Review Source: GetApp
 

Blake from Optimus Sourcing Ltd

July 2014

July 2014

Helping to make organising training easier

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Administrate is very easy to set up, and navigate round. It centralises information and helped us move away from a clunky database and spreadsheets. Being online helps us access information regardless of where we are and adding and removing users is very straight forward.
I like that they are continually improving the offering which is good to see. One example is the reporting function which for a while was not good enough however recent improvements have enabled us to produce better reports.
This is a good piece of training software at a value for money price and with excellent customer service.

Review Source: Capterra
 

Sue from Envesca Ltd

July 2014

July 2014

A Fantastic Tool and First Class Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using the Administrate Course Booking System for approx. 6 months and I have to say that I have nothing but praise for the system and the company. The system has been designed specifically for training companies and it works a treat - they have thought of almost everything and anything that could be improved is added to their list of future developments. It is a very user friendly system and my team have picked up the system very quickly. The customer service we have received has been outstanding from my initial enquiry though to ongoing training. I would have no hesitation in recommending Administrate to other training companies.

Review Source: Capterra
 

Judith from HSF Training Ltd

July 2014

July 2014

Wish we had used it sooner!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This system puts all our course organisation in one place, its relatively straightforward to use, the best aspect in our view is that everything is linked, so traceability is maintained throughout from initial booking, to tutor allocation, calendar management, feedback, room bookings, documentation, results, certificate generation, invoicing, payment and repeat custom!
The only criticism we have is that its sometimes very slow and on occasions we can't save things as there is an error on the system which can be a bit irritating if you have spent a while inputting things.
On the whole though an excellent, value for money package.

Review Source: Capterra
 

Kate from Just IT

July 2014

July 2014

A great support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The Administrate system has provided a great solution to our scheduling 'headaches' within the organisation. I trialed a few options and found Administrate the most effective option - we can access from anywhere, it's not too technical, has some bespoke options and most importantly the customer service and support has been excellent. At the outset there was a lot of information and techniques to take in however do persevere, however all members of the team I interacted with were, and subsequently have been, on hand to advise me about the best tools for our business and guided me when I have completely gone off track.

A cost effective tool which is professionally run

Review Source: Capterra
 

Obi from Lifecare Qualifications Ltd

July 2014

July 2014

Outstanding Training Coordination Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Administrate is through and complete. As with all software that is so complete it can be quite complex. However, the customer services and the online help is great. I would thoroughly recommend it.
It is quite costly but if you can utilise all of the aspects that it has going for it then it really is worth the money.

Review Source: Capterra
 

Bob from Powers Resources Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2014

July 2014

The software that does it all!

Product Quality

Product Quality
Quality

Excellent training management solution with lots of flexibility, innovative tools and hassle-free operations management of all practical training matters.

Pros

Flexibility
Interactivity
User Interface
Responsiveness
Support
Solution oriented

Cons

Nothing that really strikes me to be mentioned!

Review Source: GetApp
 

Steve

July 2014

July 2014

very good tool for administering our course bookings

Product Quality

Product Quality
Quality

We have been using administrate for our training business for approximately two years now and have found it to be a very good tool for administering our course bookings.

It took some time to get used to the user interface but once we got acustomed to it it is very good and the web accessibility is also very useful as you are not tied to the office or an internal network.

The tech support is also very good and very knowledgeable and responsive.

Some of the features could be more flexible in that you are constarined by the templates used within the system for example certficates, joining instructions etc.

The email system is also constrictive for example it is not fully integrated with our own email system and therfore you have no indication if the emails sent from administrate have reached the intended recipient.

The reporting tool filters have bugs/limitations such that you cannot always get the report you require for example, who or how many attended a certain course over a certain period of time.

On the whole a generally good tool but could do with some furher impprovements and should be made more customisable.

Pros

ease of access, ease of use, speed of bookings and confirmations to clients

Cons

lack of flexibility to customise, email facilities can be limited, reporting facility limited

Review Source: GetApp
 

mark from leisure industry academy

April 2014

April 2014

Get Administrate

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My company spend over £45000 on a bespoke CRM, support came at another £65 per hour. When the IT company failed and pulled the plug on my development I thought it was the end of the road for my company.

It was the best thing that could have happened. I came across Get Administrate and after spending 2 years developing my own, i know what i wanted. GetAdministrate is above anything i could of hoped for or asked for. This had changed the way we do business and we can get to our customers fast with the trigger emails.

You will not regret this. It is a MASSIVE system, but VERY user friendly with a support team that i can honestly rate the best i have ever come across. The support team are there to help....and i mean help.

Trust me..... Get Administrate are very good!

Review Source: Capterra
 
 
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