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Adobe Learning Manager vs UKG Pro

Adobe Learning Manager vs UKG Pro

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Overall Rating
4.3 (671)
4.2 (617)
Ease-of-Use
3.9 / 5
4.1 / 5
Value for Money
3.9 / 5
4.1 / 5
Customer Support
3.9 / 5
3.9 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
February 3, 2024
September 27, 2024
Pros/Cons
  • Pros

  • I liked the simplicity of the tool. I have used the basic FREE version of the software and I was pretty amazed with the possibilities.
  • Its nice that the Learner dashboard can be customized and it lets learners track progress, and deadlines. It works well on all browsers and the learner experience is good.
  • The support team is responsive and generally able to assist within the first communication. Having a representative I can ask questions to is great and some are better than others.
  • Cons

  • Every time i add a quiz i get a fatal error and it shuts down - very frustrating and despite dealing with your support teams I still havent come right.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Documentation in french is missing or incomplete.
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  • Pros

  • Easy to maneuver, has great features and functionality as well a good customer support system. Able to fine everything I need.
  • My favorite feature is on boarding, I think it’s a wonderful improvement and I think it was completely worth the price for how much easier it makes on boarding virtual employees.
  • The best project cost estimates creation and analytical functions are responsive and Asset management using UKG Pro is more helpful and productive.
  • Cons

  • The aesthetics of the software is ugly and it has a terrible layout compared to others that are in the market like ADP.
  • The reporting side is ridiculous. It is so complicated and convoluted and not user-friendly in the slightest.
  • It also offers no reason why something isn't available to the user (such as out of enrollment window flag or similar). New hires are confused when something simply doesn't work.
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Pricing Range
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Product Demo & Screenshots
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3 Recommendations
112 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos