Brancher

RATING:

4.4

(11)

About Brancher

Brancher is a comprehensive solution that revolutionizes the way businesses, non-profit organizations, government entities, schools, universities, and even startup communities approach mentoring and career development. By combining science, psychology, and technology, Brancher delivers a powerful platform that facilitates effective mentorship programs with 27X ROI, over 80% reduction in admin time and over 90% matching satisfaction. The platform offers interactive and engaging training modules including infographics, quizzes, videos, and scenarios, enabling mentees to create personalized learning journeys. Organizations can customize the platform to meet specific requirements, ensuring alignment with business values, branding, and overall program goals. The platform a...

Brancher Pricing

Free trial: 

Available

Free version: 

Available

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Brancher Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for Brancher

1 - 5 of 11 Reviews

Amanda

Retail, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Highly recommend

I have only had positive experiences in dealing with the Brancher team and am happy to recommend Brancher to others.

PROS

The platform was easy to use, and the expertise provided by [sensitive content hidden] supported the entire process. Brancher enabled me to connect with HR professionals seeking similar career outcomes. I built a mentoring relationship with a HR professional who possesses the skillsets and experiences that I have been fortunate enough to leverage. Our mentoring relationship has continued post the formal mentoring program that Brancher originally provided.

CONS

There were some minor technicalities when it came to making bookings in the platform, however the Brancher team were very responsive to the feedback provided and continually work to improve the user experience.

Vendor Response

Thank you very much for your lovely review Amanda.

Replied April 2024

Kelly

Government Administration, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to use and Inspirational

I already feel better about my futrue, knowing that this is here to help. That I can speak to a mentor about one particular issue and then go on to another mentor to tackle another issue. I'm excited about the future.

PROS

The idea of it, the implementation of it. I thought it would be fantastic and was proven correct!

CONS

That I haven't got a mentor yet. This, however, is my fault and I need to reach out to another recommended mentor.

Vendor Response

Kelly, thank you so much for taking the time to write us a review. We really appreciate it. You can request a mentor anytime through the Brancher platform and see who is recommended based on your personality, values, skills and more. Please reach out to us hello@brancher.com.au if you would like any assistance.

Replied November 2023

Courtney

Government Administration, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2023

Feedback from DSDILGP Employee

Positive, had some issues with the Mentor accepting process but that was her end because she had already accepted another mentee request but was resolved by support.

PROS

The way it uses AI to find the best mentor for you at a particular point in time based on the questions answered.

CONS

Timezones not being Australian and the way this impacts and shows in your outlook calendar.

Vendor Response

Thanks for your review Courtney. We are glad our smart mentee-mentor matching algorithm has been helpful! With regards to your timezone issue - this was a snag with your Department's Outlook integration which has now been resolved. We apologise for the inconvenience caused and are glad to continue supporting you and our other Australian customers with Australian timezones for Outlook calendars.

Replied April 2024

Ian

Government Administration, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Brancher Program - program functionality.

Very positive. Brancher team is knowledgeable and supportive.

PROS

Provided details of mentees and mentors with provision for selection based on matching attributes.

CONS

Getting set up in the first place. Having to download yet another authenticator.

Vendor Response

Thank you for your review Ian! We aim to provide the highest levels of customer support and expertise to program admins and participants. PS. Glad the authenticator app is no longer needed for your program as we have completed SSO with your company to make signing in seamless :) 

Replied April 2024

Ruth

Retail, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to use and fit for purpose

PROS

The tool is user-friendly and made sure I had all the preparation I needed for each session. The Brancher team was quick to help and made everything super easy. Whenever we had questions, they were always there with helpful answers. I learned a lot, and the team was right there with us, making the whole experience great!

CONS

Some challenges in tracking progress and time commitment - but mostly was own time management issues.

Vendor Response

Thank you very much for your kind review Ruth!

Replied April 2024