Convergence LMS Software


 

Convergence LMS is a learning management solution designed for the needs of manufacturing and industrial facilities. The solution can be deployed both on-premise or in the cloud and is suitable for businesses of all sizes.

The key features of the solution include asynchronous and synchronous learning, blended learning, classroom management, skills tracking and certification management. Convergence LMS allows users to map their employees to suitable departments, sites or teams. Users can import employee data from Excel templates and also sync employee data from human resources systems. The scheduling engine enables users to configure recurring training and compliance deadlines.

Convergence LMS offers an import wizard feature through which users can import eLearning in SCORM (Sharable Content Object Reference Model) or AICC (Aviation Industry CBT Committee) formats, as well as videos and documents. The solution also offers content creation tools through which users can develop e-learning with their own videos and images and create surveys, task lists and quizzes.

 

Convergence LMS - Assign training
 
  • Convergence LMS - Assign training
    Assign training
  • Convergence LMS - Create training
    Create training
  • Convergence LMS - Manage users
    Manage users
  • Convergence LMS - New hire orientation
    New hire orientation
  • Convergence LMS - Schedule and automate training
    Schedule and automate training
  • Convergence LMS - Track training
    Track training
Supported Operating System(s):
Web browser (OS agnostic)

29 Reviews of Convergence LMS

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Thomas from Quinn Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Training was helpful and the additional day was a great benefit for our staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ability to track existing employee skill sets and ability to pinpoint which locations needs which training based on task list completions.

Pros

Ease of navigation and everyone has been helpful when we have any issue. Resolution time has been good.

Cons

We would like to see a calendar function so that we could display our training schedule more effectively.

Review Source: Capterra
 

Scott from Yancey Brothers
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

The courses are applicable to our industry. The website navigation is easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like the ease of navigation in the system. If employees find it difficult to navigate they are going to resist taking the courses.

Cons

I would like to see more driving courses. Convergence is doing a great job adding courses but of course there is always going to be something that we need more of.

Review Source: Capterra
 


April 2018

April 2018

Very friendly, informed staff makes Convergence the best!

Ease-of-use

Functionality

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Value for Money

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Pros

I was on the team that implemented the training, am an administrator and have taken some of the classes. The whole system is easily navigated. Response to questions is incredibly fast. Staff is very responsive and knowledgeable. Regular emails are sent to keep us up to date with new classes.

Cons

Nothing really. We could use more classes in Spanish, but they're steadily adding them. Our contact with Convergence stays up on the latest information and keeps us informed.

Review Source: Capterra
 

Randy from Crown Uniform

April 2018

April 2018

Great system. Great Support.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

User friendly for both the administrator and the end user. I have used 'clunky' systems in the past and this system eliminates many of those annoying characteristics.

Cons

Would like some additional notification/report settings and parameters. I.E. the ability to run exception reports and have the report go to only Supervisors whose employees appear on that report.

Review Source: Capterra
 

Catherine from Georgia Pacific - Crossett

March 2018

March 2018

Value the application - wish I was more of a power user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Manage and document compliance training for our facility

Pros

I have been involved working with Convergence as one of the pilot GP sites. The application has a nice design, solid performance and I experience great customer service. As a company - we have an IT professional serve as a facilitator for the organization so many of the issues and concerns are resolved in advance of contacting customer services. Customer rep. has provided outstanding facilitation through the numerous upgrades.

Cons

Can't really think of anything - I need to take more time to keep our system working as designed. We should really be using the application for all verification and certification but there is considerable churn in our organization so it is difficult to keep up with administrator training.

Review Source: Capterra
 

Steven from Yokohama Industries Americas (YIA)
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Very user friendly and intuitive ...

Ease-of-use

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Pros

The ability to assign courses from the Convergence Training Library and also the ability to create site specific content and upload it into our company's training page. Reports are easy to create and run automatically. Reports can be printed on-demand to satisfy proof of training requirements for internal and external auditors.

Cons

Would like the ability to tailor a few of the reports .

Review Source: Capterra
 

Zoinyer from Westway Feed Products LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

The entire staff is great and always helpful even with the smallest of concerns

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Functionality

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tracking, entering data from outside sources

Pros

Ease of importing documents and being able to delete users from assignments, especially turning on/off bulk edit.

Cons

Customizing reports to our needs has been a little off. Would like to see more options on the manage users screen for new and existing employees.

Review Source: Capterra
 

Cindy from FlexSteel Pipeline Technologies
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

When I took over as LMS administrator, I had no one to train me. Your awesome support team helped!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Usability
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Support

I can make bulk assignments to large teams in less than a minute (with proper set-up).

Pros

I like how easy it is to upload content, pull reports, send reminders, track who's been naught and who's been nice in doing their assignments. Convergence provides a huge variety of training to help us stay current on safety training requirements. But what I REALLY like most about this software is the people; the support team has the patience of Job and are incredibly helpful. They've even created special software modifications to help me with my special requests.

Cons

I wish it would link quizzes to content I upload so I don't have to look for the quiz that goes with each assignment. I also wish there were fewer steps (example: check an item, move it over to a box, check it again, hit select)

Review Source: Capterra
 

Steve from Ash Grove Cement Company

December 2017

December 2017

Great LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Pros

Some pros include ease of access; good selection of topics; mining-specific topics; and ability to track training time.

Cons

The one con is that printing certificates can be a hassle - a little more complicated than it needs to be.

Review Source: Capterra
 

Bobbie Lee from Manufacturing company

December 2017

December 2017

Highly Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

Two aspects I like most about the Convergence LMS is the user interface as well as the overall tracking capability.

Cons

Some of the cons I have include storage options, slow connection speeds at times, no reports for Requirement/Qualification for line by line items, or an ability to put "timelines" to tasklist training (this training should take one week, this should be taken prior to this, etc.).

Review Source: Capterra
 

Randy from Cleveland Brothers Equipment Co.

October 2017

October 2017

Great LMS that is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Convergence provides quality information and their system is easy for our employees to use and understand.

Cons

One of the cons I have with the learning management system is that their reporting features could be better.

Review Source: Capterra
 

Jacob from Weber State University

August 2017

August 2017

The LMS is a very functional system at a reasonable cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It is simple to use, straightforward, and meets the needs for large organizations to comply with required OSHA training.

Cons

One of the cons I've experienced is that some of the administrative mechanisms for assignment seem a little "clunky."

Review Source: Capterra
 

Christina from Georgia Pacific

August 2017

August 2017

The LMS is a very well running program and Convergence provides really good support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Low, essentially non-existent, problem/failure rate. The LMS is flexible and relatively easy to manage.

Cons

The report options and report results view has some limitations. Also, the bulk versus individual assignments tool can be confusing.

Review Source: Capterra
 

Don from UtilityOneSource

March 2017

March 2017

Convergence Safety and LMS

Ease-of-use

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The safety aspect of the LMS has helped our organization to get a great jump start on training. The ease of use, cost and service from Convergence is one of the best I have experienced in 20+ years in the Learning and Development business. I look forward to building a great partnership as our company grows. I can not imagine trying to build a Learning Organization with a complicated LMS. Look forward to the journey. Don Pratt

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Thanks Don. We're looking forward to it too!

 

Angela from Martin Marietta

December 2016

December 2016

Convergence MMU

Ease-of-use

Functionality

Product Quality

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Interface could be more user friendly and intuitive. Less steps to accomplish goals with regard to administration.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

We're sorry to hear you're having some troubles using the Convergence LMS, Angela. We have a fantastic support team here, as it appears you're aware of, and some great resources in our knowledgebase. I'll confirm with support that you have access to all these materials, and I'll see if we can also arrange a session with our training team to help you smooth out some of the bumps in your workflow. There are often many ways to accomplish a single task in the LMS. We'll show you some tips and tricks to speed things up.

 

Sidney from Canal Barge Company, Inc.

December 2016

December 2016

Convergence LMS Paving the Way Forward for CBC

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Convergence Training has stepped up to the plate in terms of meeting our company's basic training tracking needs. When new reports and general updates to our company's personalized LMS, Convergence made that improvement happen. CBC fully expects to meet all of our industries federal regulatory requirements moving forward with Convergence Training's help.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Happy to hear all's well, Sidney. We've really enjoyed working with you guys over the years. Here's to more good years ahead!

 

Paula from Lapp USA
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convergence LMS has made many training administrative duties much easier and simpler, such as assigning, accrediting, recording, and reporting. The implementation was a breeze and they helped me every step of the way to ensure the system was customized exactly necessary for our organization.

Pros:
Admin training - informative and specific.
Entire implementation process (not daunting).
User-friendly.
Reporting function.
Ability to set custom reminders/email notifications
Options on how the user receives "credit" for training.
Access to hundreds of training modules.

Cons:
There aren't much, but if I had to:
Bulk assignments have limited editing abilities.
Cannot create custom reports
Ability to give credit to training modules/videos (not a "con" - more of a "nice to have")

Overall I highly recommend Convergence.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Thanks for the review, Paula! Glad to hear we're helping to make your job a little easier.

 

Amy from Westway Feed Products

December 2016

December 2016

Convergence LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a user, the Convergence LMS is fantastic. Easy to use and intuitive. Don't have to figure out the system in order to complete training.
As an administrator, I have found a few bugs, but the company has been responsive and provided support and work arounds in a timely manner.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the nice review Amy. We're happy to hear you're finding the Convergence LMS intuitive and easy to use.

 

Brian from Orchids Paper Products

December 2016

December 2016

Good product impeccable customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

After having convergence up and running almost a year I can say I like the product, but there are design aspects that could be more user-friendly. However, the customer service is second to none and there has never been a time that I couldn't get immediate help from a real person who fixed my problem or answered my question with speed and professionalism.

Pros

Powerful Product with a large range of options

Cons

The design process for new content types and designing overlays is tedious and difficult. Have had to write a book just to use it

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

HI Brian. Thanks for the review, and thanks for the nice words about our support team. We'll be sure to pass that along.

I don't think you were on board for the initial admin training. It sounds a short refresher webinar could help. I'll have the support team reach out to you.

Also, we have a new version of the LMS coming out in early 2017, with loads of new time-saving workflows and improved design. Stay tuned for more info.

 

Jim from Rand Whitney Containerboard
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Convergence Training for Rand Whitney Containerboard

Ease-of-use

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Rand-Whitney Containerboard (RWCB) partnered with Convergence LMS in the spring of 2016. Our mission was to improve employee training by adding a computer based LMS to compliment our current "on the job" training. RWCB staff (IT, Prod. Mgmt., C.A.O.) went through a two-day, on-site training with a Convergence staff member to build a database, generate ideas on implementation, what training modules should be required for each production position and a time frame in which these assigned modules should be completed. Kickoff meetings for production crews (4) were held at the end of June where an overview of the training was presented, why RWCB was implementing a computer based LMS an explanation of expectations and time frame on which required modules were to be completed.

The training was launched on July 1, 2016, with a date of December 31, 2016, for required modules to be completed. Approximately 60 employees were assigned required training modules. Based on the job position in the mill, required modules ranged from 7 (current entry level employees to 45 (Shift Supervisors (4), Senior Operators (8)). By the end of July about 1/3 of the employees completed their required modules. As of December 1, only two employees have completed their required modules.

With a total of 45 modules selected by RWCB, each employee is offered the balance of modules, if not required to be taken, as Electives. RWCB is also implementing a process in which an employee is up for a promotion, one of the considerations will be completing the modules required for the position that open.

I believe that not only the Convergence Training program has been very beneficial to RWCB employees that have been here for five years or less but also to employees that have been with RWCB since the mill started up in 1994. I found the experience to be better than I expected.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the great info Jim. Sounds like everything is going smoothly for you. We're pleased to hear that you're happy you chose to go with Convergence.

 
 
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