Convergence LMS Software


 

Convergence LMS is a learning management solution designed for the needs of manufacturing and industrial facilities. The solution can be deployed both on-premise or in the cloud and is suitable for businesses of all sizes.

The key features of the solution include asynchronous and synchronous learning, blended learning, classroom management, skills tracking and certification management. Convergence LMS allows users to map their employees to suitable departments, sites or teams. Users can import employee data from Excel templates and also sync employee data from human resources systems. The scheduling engine enables users to configure recurring training and compliance deadlines.

Convergence LMS offers an import wizard feature through which users can import eLearning in SCORM (Sharable Content Object Reference Model) or AICC (Aviation Industry CBT Committee) formats, as well as videos and documents. The solution also offers content creation tools through which users can develop e-learning with their own videos and images and create surveys, task lists and quizzes.

 

Convergence LMS - Assign training
 
  • Convergence LMS - Assign training
    Assign training
  • Convergence LMS - Create training
    Create training
  • Convergence LMS - Manage users
    Manage users
  • Convergence LMS - New hire orientation
    New hire orientation
  • Convergence LMS - Schedule and automate training
    Schedule and automate training
  • Convergence LMS - Track training
    Track training
Supported Operating System(s):
Web browser (OS agnostic)

16 Reviews of Convergence LMS

Showing 1-16 of 16

 

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Don from UtilityOneSource

March 2017

March 2017

Convergence Safety and LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The safety aspect of the LMS has helped our organization to get a great jump start on training. The ease of use, cost and service from Convergence is one of the best I have experienced in 20+ years in the Learning and Development business. I look forward to building a great partnership as our company grows. I can not imagine trying to build a Learning Organization with a complicated LMS. Look forward to the journey. Don Pratt

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Thanks Don. We're looking forward to it too!

 

Angela from Martin Marietta

December 2016

December 2016

Convergence MMU

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Interface could be more user friendly and intuitive. Less steps to accomplish goals with regard to administration.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

We're sorry to hear you're having some troubles using the Convergence LMS, Angela. We have a fantastic support team here, as it appears you're aware of, and some great resources in our knowledgebase. I'll confirm with support that you have access to all these materials, and I'll see if we can also arrange a session with our training team to help you smooth out some of the bumps in your workflow. There are often many ways to accomplish a single task in the LMS. We'll show you some tips and tricks to speed things up.

 

Sidney from Canal Barge Company, Inc.

December 2016

December 2016

Convergence LMS Paving the Way Forward for CBC

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convergence Training has stepped up to the plate in terms of meeting our company's basic training tracking needs. When new reports and general updates to our company's personalized LMS, Convergence made that improvement happen. CBC fully expects to meet all of our industries federal regulatory requirements moving forward with Convergence Training's help.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Happy to hear all's well, Sidney. We've really enjoyed working with you guys over the years. Here's to more good years ahead!

 

Paula from Lapp USA
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convergence LMS has made many training administrative duties much easier and simpler, such as assigning, accrediting, recording, and reporting. The implementation was a breeze and they helped me every step of the way to ensure the system was customized exactly necessary for our organization.

Pros:
Admin training - informative and specific.
Entire implementation process (not daunting).
User-friendly.
Reporting function.
Ability to set custom reminders/email notifications
Options on how the user receives "credit" for training.
Access to hundreds of training modules.

Cons:
There aren't much, but if I had to:
Bulk assignments have limited editing abilities.
Cannot create custom reports
Ability to give credit to training modules/videos (not a "con" - more of a "nice to have")

Overall I highly recommend Convergence.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: March 2017

March 2017

 

Thanks for the review, Paula! Glad to hear we're helping to make your job a little easier.

 

Amy from Westway Feed Products

December 2016

December 2016

Convergence LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a user, the Convergence LMS is fantastic. Easy to use and intuitive. Don't have to figure out the system in order to complete training.
As an administrator, I have found a few bugs, but the company has been responsive and provided support and work arounds in a timely manner.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the nice review Amy. We're happy to hear you're finding the Convergence LMS intuitive and easy to use.

 

Brian from Orchids Paper Products

December 2016

December 2016

Good product impeccable customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After having convergence up and running almost a year I can say I like the product, but there are design aspects that could be more user-friendly. However, the customer service is second to none and there has never been a time that I couldn't get immediate help from a real person who fixed my problem or answered my question with speed and professionalism.

Pros

Powerful Product with a large range of options

Cons

The design process for new content types and designing overlays is tedious and difficult. Have had to write a book just to use it

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

HI Brian. Thanks for the review, and thanks for the nice words about our support team. We'll be sure to pass that along.

I don't think you were on board for the initial admin training. It sounds a short refresher webinar could help. I'll have the support team reach out to you.

Also, we have a new version of the LMS coming out in early 2017, with loads of new time-saving workflows and improved design. Stay tuned for more info.

 

Jim from Rand Whitney Containerboard
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Convergence Training for Rand Whitney Containerboard

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Rand-Whitney Containerboard (RWCB) partnered with Convergence LMS in the spring of 2016. Our mission was to improve employee training by adding a computer based LMS to compliment our current "on the job" training. RWCB staff (IT, Prod. Mgmt., C.A.O.) went through a two-day, on-site training with a Convergence staff member to build a database, generate ideas on implementation, what training modules should be required for each production position and a time frame in which these assigned modules should be completed. Kickoff meetings for production crews (4) were held at the end of June where an overview of the training was presented, why RWCB was implementing a computer based LMS an explanation of expectations and time frame on which required modules were to be completed.

The training was launched on July 1, 2016, with a date of December 31, 2016, for required modules to be completed. Approximately 60 employees were assigned required training modules. Based on the job position in the mill, required modules ranged from 7 (current entry level employees to 45 (Shift Supervisors (4), Senior Operators (8)). By the end of July about 1/3 of the employees completed their required modules. As of December 1, only two employees have completed their required modules.

With a total of 45 modules selected by RWCB, each employee is offered the balance of modules, if not required to be taken, as Electives. RWCB is also implementing a process in which an employee is up for a promotion, one of the considerations will be completing the modules required for the position that open.

I believe that not only the Convergence Training program has been very beneficial to RWCB employees that have been here for five years or less but also to employees that have been with RWCB since the mill started up in 1994. I found the experience to be better than I expected.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the great info Jim. Sounds like everything is going smoothly for you. We're pleased to hear that you're happy you chose to go with Convergence.

 

Ray from Crane Aerospace & Electronics
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Good deal for the cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The experience is not always intuitive but the support structure is incredibly strong and helpful. Customer service responds promptly and the support websites are helpful.

Pros

Organizational structure makes sense. Reports are useful

Cons

Sometimes is slow and not intuitive. If you have used a function in a while it takes some work to figure out how to do what you need to do.

Advice to Others

The Convergence team is great to work with and they are very helpful and interested in a good user experience.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the feedback, Ray. We appreciate it. Powerful software like this can sometimes have a steep learning curve (although we think ours is less steep than most).

I don't believe you were a part of the initial LMS onboarding training. It might make sense for you to go through a brief refresher training session. I'll have the support team reach out.

Keep leaning on our support resources for help and we guarantee you'll be an expert before the end of the year :)

 

Barrett from Canal Barge Company

December 2016

December 2016

Great LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This LMS is used on over 40 vessels and also for shore-side personnel. Ease of use is amazing and support is great.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Hi Barrett! Thanks for the review. We're happy to hear you're finding our LMS easy to use and that support has been treating you well. We'll pass that along.

 

Randy from J&M Tank Lines

December 2016

December 2016

Convergence System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good morning. I have used the MSHA Training module for over two years. The system is very easy to administer. It is always up to date and informative. The dash board reporting gives me everything I need. The system is also very "User Friendly" for both my employees and myself. And, I always got prompt response when I had a question.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: December 2016

December 2016

 

Thanks for the review, Randy. We're happy to hear the Convergence LMS is helping you get the job done.

 

Andy from Theranos

November 2016

November 2016

Excellent Learning Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this system for more than a year now and have been very happy with it. The system is very intuitive and user friendly. Support is also spot on.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

Thanks Andy! We appreciate the review.

 

John from Pilot Chemical

November 2016

November 2016

Outstanding LMS for Manufacturing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The features of the Convergence Enterprise LMS fully support the training requirements of manufacturing companies. Their entire staff is responsive and great folks to work with

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

Thanks John! It's been a pleasure working with you as well.

 

John from Hollingsworth and Vose

November 2016

November 2016

Convergence Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the features and functionality that the Convergence LMS has to offer. Specifically the CBT content and the Qualifications that we've created in the system to help supplement our training program.
There have been a few items that I should also mention that we are not fond of. Your courses do not have functionality that allows the user to retake only the questions that they have missed on test. I'm also unable to customize the scores on the test myself without asking Convergence to do this function for me. The former company (Pure Safety) we utilized had this capability. Overall I give the system a good rating, but I would request that your content developers consider what I have mentioned above.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

John, you'll be happy to know that custom passing scores are one of the many new features available in our new course templates. These updates will be pushed out early Q1 2017.

We're also working on adding the ability to retake only incorrect test questions, so keep an eye out for that functionality in a future update.

 

Lori from Industrial Electric Service

November 2016

November 2016

Overall it does what it is suppose to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are some steps once you get on the program that do not make sense. Seems like there would be an easier way to do the same thing.
We have had 1 problem since we have been on the program (2 years), when we ran a completion report it was not calculating the time duration correctly. It took customer service almost 2 months to correct. When I called and spoke with a representative he told me it is what it is and they would get to it when they can. Meantime I had 2 employees that needed to finish their MSHA training before a certain date. They could do a lot better in customer service (at least that 1 representative). Would like to see more in their library.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

Hi Lori,

We take pride in having a very well-regarded and highly-rated support team. It's our goal to respond to and address all support requests as quickly as possible.

We're happy to hear you've only encountered one issue in over two years of service, but apologize it wasn't addressed quickly enough. Our support queue can get quite full at times, but we'll continue to do our best to complete requests as fast as we can.

 

Andrea from Wanzek Construction

November 2016

November 2016

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the first phone call learning about Convergence (prior to purchase) to the current date (a year and a half after purchase) the customer service from the staff has been incredible. I'm new to the training world and have never been the administrator of an LMS system prior, I couldn't imagine a better group of people to work with, from our sales representative that I still talk to regularly to the trainers to the technical support. They have all been wonderful. Convergence itself has been a great upgrade to the LMS we had here prior. Our end users like the ease of getting to their trainings in addition to enrolling in classes and electives. Our supervisors have really come to rely on the scheduled reports for their teams due training and we have had higher completion rates of training because of this system and what it can do. The technical staff there and our IT department have worked well together to get our users auto imported when hired and updated when needed. I'm excited to see what they come up with next!

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

Thanks for the kind words Andrea. We think you're pretty great too!

 

Jonathan from Microsoft

November 2016

November 2016

Great tool for employee training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convergence training has a great set of features to deliver and manage employee training. When we activated the product, the customer service team helped us set up the LMS to fit our organization and then taught us how to use it. They have very responsive customer service and have provided a flexible product that has grown with us to fit our needs over the past four years.

Review Source: Capterra

  Response: Convergence Training, Convergence Training

Date: November 2016

November 2016

 

Hey Jonathan, thanks for the great review!