Overall experience has been very positive, I look forward to continuing to use this platform as we continue to onboard new team members

Easy and simple set up, the support team is phenomenal at responsiveness. They help support us during implementation and during our maintenance phase as questions arise.

The task management function is helpful but you need to click through several 'phases' to view what is required for completion (title, description, links, etc.) which makes the task list seem longer than it may truly be.

Flow made it possible for our company to reduce the number of other software and applications we previously used. We now use Flow for learning management, background checks, e-signatures, and employee file management. It's great to have one centralized location for everything.

The employee onboarding workflow has saved us so much time with our hiring process. We onboarded a physician in 2.5 hours! That included a background check, references, and an NPDB check. We have been able to onboard our team members in hours, which used to take days or weeks.

As an early user of Flow, there were some features we wanted that weren't yet available. The Flow developer was very helpful and took our feedback to make improvements and add new features.

Overall HR file management.

Ease of use loading task links and task templates.

Could use a better management tool to oversee employee tasks and notifications when complete.

Its east to navigate & everything is well organized.

Some of the input fields are difficult to find when you have an error. Sometimes it will not flag a field it didn't like during onboarding whicg caued a lot of guessing where the error was.

I like the versatility of the platform. Not only can we digitize and maintain all of our providers' profiles and certifications in one place; we can also build a sense of community amongst our clinical staff through the "educate" and "engage" tools. This is so much more than a HR management tool...it's really a new and much improved way of building community across our entire staff.

As an early user of the platform, Pivotal Health encountered some of the expected bugs and workflow difficulties. But this also allowed us to work closely with the incredibly responsive IT and customer support teams at Flow to build the platform intuitively.