About GoToTraining

GoToTraining is a cloud-based learning management solution, which helps small to large businesses organize training and manage registrations. Features include user collaboration, certificate management, polling, whiteboard sharing, remote access, a content library, reporting and analytics.

The application enables trainers to create and publish course catalogs, share handouts and record training. Instructors can use GoToTraining to track the performance of candidates through tests, collect feedback and monitor knowledge retention via in-session activities. It allows administrators to generate consolidated reports about session attendance, registrations, test results and evaluations. Additionally, attendees can use the hand-raising feature to participate in dis...


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Supported Operating System(s):

Web browser (OS agnostic)

58 Reviews of GoToTraining

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(17)

17

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

November 2017

Jake from AppFolio Inc.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

2.0

Functionality

4.0

November 2017

Fantastic remote training software application

It allows us to run trainings between multiple geographically distinct locations in an easy and efficient way. It also allows us to test for knowledge absorption and offer classes to other locations and departments through the use of it's class catalogue feature.

Pros

I love that this allows me to schedule out classes in advance. It also allows me to easily create and administer tests, share supporting documentation, and make sure people are paying attention. In this type of learning environment between remote offices it's essential that the performance of the application is spotless when it comes to audio and video and for the vast majority of trainings I've run GTT has been amazing.

Cons

I have 2 major complaints. 1st there is a bug in the software that has been there for over two years at this point that prevents me from using the quiz functionality as intended. Customer support took over 6 months to figure out this bug even though I suggested that it might be the problem on the first interaction. 2nd there is no way to mass export all of your classes to Google Calendar. I figured out a way to do a work around using apple calendar and then exporting that cal to google cal but it's a huge pain still.

March 2020

Brittany from Best Western

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

easy,user friendly for training

I still have to use this product for my employees that get hired onto our company so far our employees like using it, It is simple fast pace to do training with and getting everyone in and trained the easy way!

Pros

I used this product almost daily before our hotel opened up. I used Go to training whenever I had a training session with the company I am working for. It seemed like I had a training course almost every day, I had a huge role at the hotel so, I had a lot training ahead of me. This software made it simple and easy for me to do my training. I would recommend to everyone.

Cons

nothing, it was helpful to me whenever I had to use it.

Reasons for Choosing GoToTraining

It was given to us by our company, Best western uses Go to Training to interact with the hotel itself, making it personal and easy to speak with trainer and trainee, so far we as hotel love using this software.

July 2020

Rad from Rad Drew Photography

Company Size: 2-10 employees

Industry: Photography

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2020

Pathetic

In a word, pathetic. Lack of integrity, over all. Given false info by sales to sell me. Product didn’t work as promised. Support was not what it was promised To be. Support ignorant of the product. Failure to be accountable for problems Always blaming others for product failure: it’s a PayPal problem, it’s a safari problem, etc. Promises NEVER kept by support. “I’ll have a supervisor call you back” never happened. Woeful incompetence at everything EXCEPT monthly billing. There was never a problem with that. No problem taking my money for a product that failed to deliver on sales’ promises and support promises.

Pros

Scheduling Client data collection Efficient and effective monthly billing support always answered the phone, (even though they were too ignorant of the product too help,) Supervisors form support always promised to get back to me. (Even though they never did,)

Cons

Bugs Features that don’t work Long list Using this product cost me about 25% of every event I’ve done that invoked payment. Zero accountability.

Reasons for Choosing GoToTraining

Because the sales rep sold me by making promises that I now know were lies to make a sale. Now I’m locked in a contract until September. I will leave as soon as I fulfill MY commitment, even though GoToTraining has failed to fulfill their’s to me. Pathetic Dishonest Lack of integrity Money grubbing Liars Cheaters Crooks Pathetic. I expect my comments here to get as much of a response all my other complaints: crickets. I feel like GoToTraining has stolen from me and I have no recourse. What I am doing is leaving at the first opportunity and I’m telling everyone I know about my experience and to avoid this company like the plague.

July 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2020

A great way to train

I am loving this way of going to class and will use this in the future for my second job when training people

Pros

With the atmosphere of today's society remote or virtual work is great. This software make it safe and easy to attend training classes. The page or app gives you the opportunity to not only interact with your trainers but with other classmates in attendance. you can also use the chat feature to communicate. I like the option of being able to control who sees you on camera as well and the microphone feature.

Cons

when the trainers use the screen share feature, it is not possible to make the screen larger making it sometimes hard to see the material. Also when sharing your screen it limits the number of camera feeds you can see making the trainers have to rotate cameras

December 2018

Amy from @WORK Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

December 2018

GoTo Review

Pros

We really like all the opportunity that this software has - breakout rooms, library, scheduling.

Cons

It's not easy to learn. We have had to teach ourselves which is probably why we don't know how to use all the features correctly. That being said, we have had no contact with customer support other than them sending me a huge binder of materials to figure things out on my own.