GoTo Webinar

RATING:

4.5

(2062)

About GoTo Webinar

As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. GoTo Webinar offers scheduling, engagement and publishing functionalities, which helps organizations host large-scale events. It offers a host of features such as custom registration pages, event management, webinar templates, video sharing, surveys, audience management and more. Additionally, it comes with white-label capabilities, which lets users personalize the webinar material using custom logos, images and colours to establish brand identity. GoTo Webinar allows managers to gain insight into the performance of webinars, attendees, trending topics, questions answers and more via analytics a...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GoTo Webinar Pricing

GoToWebinar offers a 30-day free trial that includes: Unlimited free Webinar service usage Up to 100 attendees per Webinar Audio via telephone and/or mic and speakers Free product training and 24/7 support Instant meetings with GoToMeeting® Multiple plans available to support up to 3,000 attendees per Webinar

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

GoToWebinar presentation editor
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GoTo Webinar Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoTo Webinar

1 - 5 of 2,048 Reviews

Kyle

Real Estate, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

excellent way to deliver live webinars online

User Profile

Peace

Verified reviewer

Music, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

GoTo webinar app review

The on-demand feature was everything for me as it increased my reach, boosted my ROI as I've been able to convert my live webinars into contents that are reusable.I enjoyed the experience, it was worth the money.

PROS

The download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.

CONS

The basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.

Reason for choosing GoTo Webinar

It was not so expensive and I had a very good experience and turnout after using it

Reasons for switching to GoTo Webinar

I couldn't take in more than 26 participants and I wanted to expand my reach.

Claire

Online Media, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

A Comprehensive and Convenient Webinar Platform

GoTo Webinar is an excellent webinar platform for businesses of any size. It provides a comprehensive suite of features that make hosting and attending webinars simple and efficient. The platform is user-friendly and allows for easy remote connection with audiences.

PROS

GoTo Webinar makes hosting and attending webinars a breeze! The platform is easy to use and provides all the tools needed to create a professional and engaging webinar. The features are comprehensive and make connecting with remote audiences a snap.

CONS

GoTo Webinar can be pricey for organizations with limited budgets. The subscription tiers can add up quickly and the lack of an entry-level option can make it difficult for newer organizations to get started.

Reasons for switching to GoTo Webinar

GoTo Webinar is the perfect choice for businesses looking for a comprehensive and sophisticated webinar platform. It provides more features than its competitors and is simpler to use. It also offers a wide range of subscription tiers so businesses can find the perfect fit for their needs.

Kat

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2020

Utterly Disappointed and Let Down By GoToWebinar

PROS

user friendly, like the analytics and reporting

CONS

GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

Reason for choosing GoTo Webinar

We will be looking at zoom meetings and other platforms to transfer our business.

Al

Information Technology and Services, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Useful features such as

PROS

We were testing this as an alternative to what we were currently using to remotely support customers to set up their hardware and one very useful feature was sharing their phone camera so we can see what the customer is seeing. This helped tremendously to troubleshoot remotely.

CONS

A lot of the features are useful in their own use case and we did not see anything that we did not like.