


HSI Customers



Supported Operating System(s):
About HSI
The #1 Online HSEQ platform for all your needs! Choose from training, safety management, compliance, and COVID-19 solutions for businesses of all sizes, across all industry types. Our combination of technology and content solutions helps Safety, HR, and Operations leaders train and develop their workforce, keep workers safe and meet regulatory and operational compliance requirements. HSI connects your system from the workers in the field to the executive team in the boardroom. It’s fast and easy to access, enter and report data in real-time and works on any device via a modern, online platform.
HSI Customers
Supported Operating System(s):
Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2020
Kiara from LBA Group Inc.
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Awesome Software!
HSI has been a great benefit to my company and really helped us out in a time of needing a great LMS and online training. Our Customer Service Representative, Account Executive including tech support are just really awesome and provide amazing support. None of my questions have gone unanswered and they are always on point to provide us with new updates they've released. HSI will even reach out to make sure our company is doing well and if there's anything they can help us with.
Pros
I really love how dynamic the software is. It's easy to keep track of all my students, courses and even manage reports including purchasing additional credits. I also really like that HSI continues to provide updates and improvements to their software. It's very much so a "point and click" system with easy navigation.
Cons
Nothing bad to say about this software.
Response from HSI
Replied October 2020
Thanks for the kind words, Kiara! We really appreciate the review!
October 2020
Melissa from University of New Mexico
Company Size: 5,001-10,000 employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2020
Very satisfied with HSI training videos
I did not have any negative experiences during the entire process of setting up an account with HSI. Their customer service reps are super friendly and very responsive. They check in on you periodically and they let you know when new training videos that may be relevant to your industry are available.
Pros
My university contracted with HSI to supply training videos for students, staff and faculty. The videos are high quality, up-to-date and easy to navigate. The training videos are created by subject matter experts and update automatically when regulations or industry standards change.
Cons
It's not cheap, but you get what you pay for.
Reasons for Choosing HSI
I didn't get too deep into the choosing process, but I believe the other vendor we were considering was more expensive.
Response from HSI
Replied October 2020
Thanks, Melissa! We really appreciate your feedback and kind words.
October 2020
Erica from Aerospace Turbine Rotables
Company Size: 51-200 employees
Industry: Aviation & Aerospace
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
October 2020
Review
Pros
Not having to track when employees are completing their training. Ease of adding or removing users.
Cons
The animated quality of the product. Does not seem real enough and the employee's don't like it at all.
Reasons for Choosing HSI
Unknown.
Reasons for Switching to HSI
I believe it was cost.
Response from HSI
Replied December 2020
Hi Erica, thanks for leaving us a review. Please reach out to us and let us know how we can better serve you.
December 2020
Ben from Sac County Ambulance
Company Size: 51-200 employees
Industry: Public Safety
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great Resource for EMS Training
We are extremely pleased with our purchase. It has allowed us to provide needed continuing education to our EMS providers at their convenience. Most work out of our satellite stations and this has been essential to maintain their professional licensures, as well as, allowing them to keep sharp on EMS knowledge. This ultimately leads to high quality patient care. Our providers have given very positive feedback about our purchase of HSI online training. Very soon, we plan to start taking advantage of their other great features, such as, creating custom classes. Customer service has been exactly as promised, top notch! [SENSITIVE CONTENT HIDDEN] continues to impress and deliver, help every time I call. One can imagine how useful it has been during this year of 2020.
Pros
The online training is easy to assign to my EMS providers. The classes offered are full of useful and current information. Providers are able to receive CEU's for state and national recertification on their own time. They offer a wide variety topics to choose from that challenge all levels of EMS certifications.
Cons
During a training session, providers are able to pause and resume the class you are taking overall, but not in the middle of the video. Must watch again, in its entirety, if you log out of class while watching this portion. Fortunately, the length of these segments are kept reasonable, so issues with this are very minimal.
Reasons for Choosing HSI
After calling around and speaking with other companies offering similar products, we decided on HSI based on my conversation with their representative [SENSITIVE CONTENT HIDDEN]. He was thorough in explaining the product and potential value to our department. Answered all our questions and made us feel confident that our purchase would be worthwhile.
Response from HSI
Replied December 2020
Hi Ben, thanks for leaving us a great review. We are happy to hear that you love the product.
December 2020
Margaret from Doe Run - Buick Resource Recycling Facility
Company Size: 501-1,000 employees
Industry: Mining & Metals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2020
Quality content in an easy to use format
HSI has been great to work with. They provided lot of information during the set up phases and are quick to respond to questions regarding the system.
Pros
HSI has quality content in an easy to use format. Users can easily access and take their required training. Supervisors monitor progress through premade reports that are easily customized. Administrators set up a system and only have to do short regular check ins.
Cons
Our organization doesn't have an email for each employee so updating passwords requires and admin but we've gotten a good system in place.
Reasons for Choosing HSI
Quality of content, quantity of content, features and functionality
Response from HSI
Replied December 2020
Hi Margaret, thanks for leaving us a great review. We are happy to hear that you love the product.