iCohere Unified Learning System is a cloud-based learning management system (LMS) that is suitable for businesses of all sizes in education, government, non-profit and more. The iCohere platform contains a variety of courses, webinars, professional development programs and other online communities.

The iCohere system has flexible delivery formats including on-demand courses, interactive workshops, integrated training centers and multimedia resource centers. Users can design courses in a variety of formats and can include video, audio, text or links. It also allows tests to be designed with questions in a variety of formats like multiple choice, true or false and mix and match.

iCohere has an integrated registration and payment process which enables users to add registration forms to their webinar or course catalog and process purchases. It offers integration with Authorize.Net and Paypal payment gateways.

It includes various collaboration tools like a member directory, calendar, announcements, discussion forums, text chat rooms and an email system for site members.

Digital library of learning content
Digital library of learning content
Digital library of learning content
Flashcards
Flashcards
Mind maps
Mind maps
Multiple question types
Multiple question types
Quizzes
Quizzes
Performance tracking
Performance tracking

Supported Operating System(s):

Web browser (OS agnostic)



50 Reviews of iCohere

Overall rating

5.0 / 5 stars

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Ease-of-use

Value for money

Customer support

Functionality

December 2017

My experience with the product has been great. The notifications keep me informed and up to date!

I was able to build my network and I was able to recommend processes in my organization to further streamline our webinar program. Thus, I was able to walk away with real solutions that have proved to be beneficial.

Pros

Networking with other CVEPs and candidates. I like the forums at the end of the lessons allow for deeper reflection and by viewing other posts I'm able to see different perspectives.

Cons

Too many options. When I initially entered the platform, I was only interested in taking my training. It should have been available on the home screen instead of me having to search for it.

Response: iCohere, iCohere

January 2018

Thank you very much for this anonymous review! So glad to see you are getting good value from the platform including the community features.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Easy to use

Pros

I have used this software as a learner. They offer many well-curated and well-produced courses lead by leaders in the education industry. It is very easy to identify assignments, collaborate with others,view live sessions, etc.

Cons

I cannot think of any issues or deficiencies I've run in to as a learner. If I had to pick something, their GUI could use some updates, but that is purely cosmetic.

Response: iCohere, iCohere

December 2017

Thanks so much for your review, we appreciate your feedback. iCohere 2018 includes the new Classroom interface that will, I bet, address those "GUI" concerns. Thanks again!

Carol from Grace Social Sector Consulting, LLC

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Incredible customer service

Pros

Designed with people in mind - how people talk to each other and interact, promoting excellent learning and dialogue on line.

Cons

user interface could use a refresh. They want me to write more but that is really the major con from my point of view.

Response: iCohere, iCohere

December 2017

Thank you for your review, Carol. We are about to launch iCohere 2018 with a new user interface for eLearning called the iCohere Classroom. Check it out, I think you will be impressed! Thanks so much.

Monika from ASHE

Ease-of-use

Value for money

Customer support

Functionality

December 2017

I am an instructional designer who sets up courses and pulls reports from LMS for further analysis

Pros

iCohere offers many features that let's you customize the setup of courses. The Classroom is very visual with image icons and pleasant for the learner. We had been using iCohere for our online courses and webinars. The first response as well as the developing team are both very responsive and knowledgeable. They are able to distinguish and help you with many issues along the way. If I were to pick, I think customer service would be the top of the list, following closely with usability and ability to set up programs the way you like. They will always work with you and help you get the features you need. Webinars through Webex are very easy to use and access.

Cons

There are still few features that iCohere needs to work on, for example, SCORM is pass/fail only, where others offer ability to report more information from the course. Classroom is not accessible from mobile devices, meaning, if you have all your courses in the classroom, you are not mobile accessible.

Response: iCohere, iCohere

December 2017

Thanks so much, Monika. We so appreciate the opportunity to support the good work of the American Society for Healthcare Engineering (ASHE). Your SCORM courses are highly interactive and engaging -- congratulations!

Heather from NAIOP

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Taking webinar classes for CAE credit.

Pros

All encompassing. Lots of different types of information can be stored in the platform. Easy to login. One stop shop.

Cons

Not as easy to navigate as other tools that I have used. Always struggle with finding my certificate after sessions.

Response: iCohere, iCohere

December 2017

Thank you for this review, Heather. We have added a new icon -- now it's right at the top of every classroom screen! -- to access your transcript. We truly appreciate your feedback and help in making iCohere easier to use.

Kristen from Advocates for Human Potential, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Great Experience, Exceptional Service

Pros

Customizability and great support. Customer service makes a huge difference in the user experience! I also appreciate the availability of training and skill development through iCohere Academy.

Cons

A little bit of a learning curve, but again the support is great. I would like a more streamlined interface, but every software has limitations and this is a personal preference.

Response: iCohere, iCohere

December 2017

Thanks so much for your review, Kristen. We always s value your feedback as a leader & innovator in online learning. We're always working to make the system easier to use and the new iCohere Classroom is an impressive upgrade that I hope you will enjoy.

Keshia from Health Center Association of Nebraska

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Superb customer service

Easy collaboration, information sharing, and more.

Pros

The software is very easy to use and the layout is great. I enjoyed being able to tailor the software for my organization's needs.
Also, the customer service is absolutely amazing as I appreciated receiving a phone call or email checking in to make sure that iCohere was still working well for myself and the clients we work with. I would highly recommend iCohere to others.

Response: iCohere, iCohere

December 2017

Thank you so much, Keshia. Supporting healthcare and medical nonprofits is super important to us. HCAN's support for rural health clinics is so important and impressive, we truly appreciate the opportunity to be of service.

Olympia from CAI

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

The virtual software was user friendly and seemed compatible

Pros

The software seems to be able to accommodate any business size including non-profit associations. The functionality was wonderful and little to no technical issues.

Cons

There was an issue with multiple windows opening. Not a huge issue, but very interesting. This should be easily fixed on the back side of the software writing.

Response: iCohere, iCohere

December 2017

Thank you, Carter. We're working on the "multiple windows/pop-up" issue. For example Articulate now open directly in the classroom page and video play without a pop-up. This is complex due to differing web browsers and devices but we're getting there!

Jessica from Non-Profit Association

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Multi-Functional Integrated Member Community

Pros

The ability to create forms and host webinars is extremely useful. They system can house large documents for download.

Cons

The system is easy to use for the user but can be a little more difficult for the back end users to setup.

Response: iCohere, iCohere

December 2017

Thank you for your review, Jessica. Our integrated webinar system and web forms module are indeed two very useful modules. Please let us know if you ever need additional help with setup.

Torrey from University of Pennsylvania

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Excellent customer support and a great product!

Pros

iCohere is a very user-friendly LMS that offered exactly the technology we needed to launch our online training program. The customer support was particularly good - I would give that more than 5 stars if I could! iCohere was always available to talk us through any technical support questions we had, and to walk us through anything we needed to do to create or maintain our program.

Cons

There are only 2 suggestions I might make. First, the interface requires a lot of pop-up windows, which sometimes looked a little cluttered for people going through our online program. Second, the price was on the higher side, compared to some of their competitors - but access to iCohere's excellent customer support balances a lot of that out.

Response: iCohere, iCohere

December 2017

Thanks so much Torrey. It has been our privilege and pleasure to support the Beck Initiative's important work. Rest assured we're working hard on getting rid of those pop-up windows!

Alanna from Society of Surgical Oncology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Great content system

Pros

I liked the interaction and the content from this platform. Customer care is responsive, fast, and caring.

Cons

I think it was a bit hard to navigate the system, there are many windows and it can be easy to get lost when initially orienting yourself to the platform.

Response: iCohere, iCohere

December 2017

Thank for your for review, Alanna. We very much appreciate the feedback and am glad to have you using the system. Yes, we are dedicated to providing top-notch customer service!

Deborah from Kellen

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Our very first annual conference with a live-streaming component and virtual attendees.

We had a great launch of our first annual meeting with a live streaming component. Everyone was happy with the result. Attendees were asking for even more sessions to be broadcast.

Pros

Users found it easy to use. The staff was made clear on what was expected from them. It was attractive and engaging to view.

Cons

Flexibility of the graphic design of the landing page. It is not inexpensive, but it is quality for what you pay.

Response: iCohere, iCohere

December 2017

Thanks so much for your review, Deb. Producing hybrid conferences is a fast-growing part of our business and we hope to do many more with the fine professional groups at Kellen.

Eric from National Automatic Merchandising Association

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

December 2017

Very user friendly, especially considering how many custom options are available.

Pros

The best thing about iCohere is its user friendliness. It's easy to look at and to customize as an admin... and there are quite a bunch of ways to customize an iCohere site. Also, the company's client service is phenomenal. An iCohere staff member met with me via webconference on a weekly basis until I had the site fully built. She was always prompt and thorough if I had any inquiries/feedback. The staff member who helped me with setting up webconferences was also very helpful. Everyone from iCohere whom I've spoken to is very friendly. My company just did a soft launch of our new LMS last week and I'm very satisfied with my experience so far.

Cons

Integration with my company's database has been challenging, which delayed the launch. As I mentioned, though, iCohere's client service is all that one can ask for, which made the experience much more smooth than it would have been otherwise.

Response: iCohere, iCohere

December 2017

Eric we so appreciate your review. Getting NAMA launched with proper iMIS integration took a bit of tweaking work and I'm so glad to see that's ironed out and you're on the way -- exciting!

Diane from American Correctional Association

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

iCohere's LMS is top-level and user-friendly. Employees are customer-oriented.

Pros

iCohere is easy to use in all phases of the system, including the customization. We have launched more than 20 courses in the past year and the process was smooth. Staff were readily available and provided assistance quickly.

Response: iCohere, iCohere

December 2017

Diane we so appreciate your review. It has been a great pleasure to see how fast ACA has ramped up -- over 30 sophisticated interactive new courses up & running in the first year -- Wow you & your team are amazing. Congratulations.

Clark from Library of Congress

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

The best training and support out there.

iCohere gave my organization a tool to reach our many members throughout the world.

Pros

The fact that it is a robust LMS, and that it offers users a wide range of options. The software is versatile and useful in many different ways.

Cons

Need to do more to give customers a full understanding of it's capabilities. If many customers understood the benefits of iCohere, they would get greater use.

Response: iCohere, iCohere

December 2017

Clark, thanks so much for your review. Serving the Library of Congress with our collaboration and meeting solutions is one of the highlights of my career and truly an honor for our company.

Margaret from AHP

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Very professional and very engaging.

We were able to provide much more professional visuals and understand the needed steps to look professional in the visual world.

Pros

Does what it says it will do. I found it easy to follow and technical help was readily available. Great support staff. it is great! I did not have any problems following the support and it was very easy to use. The support staff is great!

Response: iCohere, iCohere

December 2017

Thank you for your review, Margaret. We put a lot of emphasis on our customer support, both automated in the platform and through our unified learning consultants.

Zane from Vscpa

Ease-of-use

Value for money

Customer support

Functionality

December 2017

It was easy to use from attendee perspective..

Pros

Great layout and easy to access/run on a PC. Materials easy to access and video was clear with all my lectures.

Response: iCohere, iCohere

December 2017

Thanks so much for this review, Zane. Much appreciated.

Jason from Justice Research and Statistics Association

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Easy, Reliable, and Effective

It has enabled us to improve our training and technical assistance in a cost-effective manner.

Pros

The software is easy to understand and use, however, the best part of iCohere is the support. From the initial training to ongoing support, the iCohere staff really go out of their way to make sure that you understand and are comfortable using the system.

Response: iCohere, iCohere

December 2017

We very much appreciate this review, Jason. It's very exciting to see what JRSA has already accomplished with the platform and your big plans for the future. Congratulations!

Abby from Western Region Public Health Training Center

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Supportive team and platform for our very functional first virtual conference!

We were able to transform an in-person training series into a virtual conference format, allowing us to increase access to presentations from our experts and live skill-building workshops. Our virtual conference was able to accomplish many of the same goals as our in-person trainings, but for a much larger audience (over 300 people), without requiring travel and other expenses from participants.

Pros

We used iCohere for our first virtual conference, and their team was very supportive in helping us develop the virtual conference website; provided great checklists, scripts, and other materials to help us organize, plan, and moderate our sessions; and provided a very functional, intuitive platform for our conference. They were able to work with us to adapt their platform to suit almost all our ideas and needs for transforming our material into a virtual format, including discussion boards, workshops, galleries, and more!

Cons

Use of breakout rooms for small group discussions during a live session would be a bonus! Otherwise, we were really able to get everything we wanted using iCohere's platform.

Response: iCohere, iCohere

September 2017

We truly appreciate your review, Abby. Your innovative first virtual conference was amazing and we hope support many more. It is our pleasure & privilege to support the work of the WRPHTC. ~Lance

Glenn from NE Transportation Research Center

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Testing the software by participating in a class to get the user perspective.

Pros

Easy to understanding and follow, with good guides, clear language and indicators for the user. Moving through the system, back and forth was simple. Good prompts.

Cons

The system opens too many windows, rather than using tabs. There is a lot of screen clutter, though it makes it more difficult to accidentally shut yourself out.

Response: iCohere, iCohere

May 2017

Thank you for this review, Glenn. We so appreciate your feedback. Unfortunately we cannot change how Webex and discussion posts launch from the classroom, they do open new browser windows and that can sometimes be a bit confusing. We try as much as possible to keep everything in a single window view! Thanks again, ~Lance


Displaying 1 - 20 of 50 reviews